Avillion Cameron Highlands Reviews

Response from Property: Dear Guest,Thank you for sharing your feedback. We apologize if the 3 pm check-in time was not as convenient for you. We understand your concerns and will continue to work towards providing a smoother experience for our guests. We’re glad to hear that you enjoyed the food, service, and found the room to be clean and comfortable.We truly appreciate your comments and hope to welcome you again in the future.

Response from Property: Dear Jeffery,Thank you for taking the time to provide us with such detailed feedback. We are pleased to hear that you appreciated our convenient location, nearby amenities, and the street food options. However, we are truly sorry to hear about the cleanliness issues you encountered during your stay. Please be assured that we take your comments seriously, and we will address the concerns regarding the cushions, sofa, and headboards to ensure a more comfortable experience for future guests.Additionally, we will look into improving our signage to make the hotel easier to locate for our guests.We hope to have the opportunity to welcome you back and provide a more enjoyable stay.

Response from Property: Dear Zakhaev,Thank you for your continued trust in us and for your positive review. We’re delighted to hear that you consider us the best hotel in Cameron Highlands.We sincerely apologize for the issue you encountered with the bed frame smell. This is certainly not the experience we want to provide, and we have shared your feedback with our housekeeping team to ensure this matter is addressed and improved for future stays.We truly appreciate your valuable feedback and hope to welcome you back for a more comfortable experience next time.

Response from Property: Dear Guest,Thank you for your lovely review! We’re so happy to hear that you were surprised and delighted by the anniversary decoration. It’s always our goal to make special moments even more memorable.We’re also glad that our location and service met your expectations. Your feedback on cleanliness and amenities is appreciated, and we’ll continue to focus on enhancing these areas for our guests.We hope to welcome you again soon and help celebrate more special occasions in the future!

Response from Property: Dear Sephine Lim,Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed the surroundings, amenities, cleanliness, and breakfast, and we’re grateful for your kind words.We do apologize for the issue you experienced with the water heater. Please rest assured that we’re looking into this to ensure that future guests have a consistent and comfortable experience.We’re so glad to hear that you’ll be coming back, and we look forward to welcoming you again for an even better stay!

Response from Property: Thank you for your feedback, Adelle! We're glad to hear that you found the location convenient, enjoyed the spacious rooms, and had a pleasant stay overall. We also appreciate your comments about the cleanliness, especially regarding the bathroom floor, and we’ll work to improve that area for future guests.We’re happy to know that the breakfast met your needs, though we always strive to offer more variety, and we’ll keep that in mind moving forward. We truly appreciate your valuable insights and hope to welcome you back to Avillion Cameron Highlands for an even better experience in the future!

Response from Property: Dear Valued Guest,Thank you for your fantastic review! We’re delighted to hear that you enjoyed your stay and consider us the best in Cameron Highlands. Your recommendation means so much to us, and we’re thrilled to know we could provide you with a memorable experience.We look forward to welcoming you back for another wonderful stay in the future.

Response from Property: Thank you so much for your wonderful feedback! We are thrilled to hear that you and your family had an exciting staycation and that your son enjoyed the room and breakfast. It's great to know you loved the variety and quality of the food. Your five-star ratings for our hotel, room, breakfast, and staff mean a lot to us! We appreciate your recommendation and can’t wait to welcome you back for another memorable stay. Safe travels until next time!

Response from Property: Dear Ghusai,Thank you for your wonderful review! We’re thrilled to hear that you had a perfect stay at Avillion Cameron Highlands and enjoyed the amazing views as well as our convenient location near local attractions.It was a pleasure hosting you, and we hope to welcome you back for another memorable stay in the future.

Response from Property: Thank you for your excellent review, Aina Sue! We're thrilled to hear that you enjoyed our convenient location, spacious rooms, and the variety of amenities we offer. It's great to know that our staff made a positive impression with their helpfulness. We also appreciate your feedback on cleanliness and will work to maintain and improve in this area. We hope to welcome you back to Avillion Cameron Highlands for another wonderful stay in the future!

Response from Property: Thank you so much for your thoughtful review, Nabilah! We’re delighted to hear that you found the room spacious and offered at a reasonable price. We're also pleased that you enjoyed the breakfast spread and appreciated our peaceful location near shops.We sincerely apologize for the cleanliness issues you mentioned, including marks on the walls and stains on the sofa, bedsheet, and floor mat towel. Your feedback is very important to us, and we will ensure that these areas are addressed by our housekeeping team to provide a more comfortable experience.We also appreciate your understanding regarding the location and the lobby on the 3rd floor. We strive to make every stay as convenient as possible and will take your feedback into consideration for improvements.Thank you for your kind words about our staff and the smooth check-in/check-out process. We look forward to welcoming you back for another stay and truly appreciate your recommendation!Best regards,The Avillion Cameron Highlands Team

Response from Property: Thank you for taking the time to share your experience! We're glad to hear that you enjoyed the spacious room and the variety of breakfast options. We appreciate your feedback about the ceiling fan, and we'll definitely look into ways to improve comfort for future stays. Your satisfaction is important to us, and we hope to welcome you back to Avillion Cameron Highlands soon!

Response from Property: Thank you so much, Faranis! We're delighted to hear that you found our rooms spacious and comfy. It's wonderful to know that you had a great stay with us, and we would love to welcome you back anytime. Looking forward to your next visit! 😊