Hilton Garden Inn Stoke on Trent Reviews

We only used this hotel as a mid-stop on a longer journey!! Only concern really was the car park as it’s across from the hotel and not clearly signposted. Worth noting, it was dark when we arrived!! Apart from hotel room and a great breakfast we never really had chance to experience the hotel,as reflected in the ratings!!

Location is 10 mins in car from Stoke station, breakfast is a good standard. Gym is decent for a hotel, not massive but 2 treadmills. I have stayed here before, but the rooms were very hot, far too hot, asked for a fan but it was not provided. The pillows were feather and very soft, had the worst night sleep I can recall in a hotel for a long time.

Hotel was nice hotel staff was helpful but problem is the trip.com I put trip website 2 adult and 2 kids when we arrived hotel they said you this room is for 2 people. Thanks the staff they gave us different room but I had to pay more money. Shame of trip.com

Pros The waiter in the restaurant was so friendly and welcoming so thank you. The rooms were comfortable however I booked for 1 adult and 2 children there was no way we would have all fit in the room if we all stayed. (One couldn’t go) Cons Having to use your room card for the lift was very frustrating Not being able to use cash was also annoying and it took ages to be served at the bar as only one person serving Having to pay £7.50 per night for parking was a bit expensive on top of the cost of the rooms 😳

Lovely location with loads of restaurants around approximately 10 minute walk. There is also a massive Tesco supermarket 5 minutes away so if you need any essentials this is convenient

Very good hotel and Right next to Hanley , Hanley park and Staffordshire university is pretty near walk . Tesco is nearby and so many restaurants nearby

Had a pleasant stay with easy check-in.

The hotel location was good, also the room is clean and quiet

Nice hotel to stay in. Main thing is that its clean and quiet

Nisha was brilliant and made our stay extra special. Brilliant hotel. Breakfast was delicious and the staff was always happy to please .

Easier to walk around.close to the place I am visiting.room is clean.definitely will recommend to my friends.

soooooo goood to stay ‘ere food was so good in the restaurant in the hotel

Everything excellent

Travelled up for a charity bike ride. Proximity to park and mosque was key and this suited perfectly. Room was great. Shower powerful. Noise Proof good as we had a baby with us. Cot provided good standard. Breakfast was very good in morning and not too pricey if bought in advance with booking. Only lose points on having to provide confirmation that breakfast was booked due to fault with their booking system.