Onomo Hotel Johannesburg Sandton

Onomo Hotel Johannesburg Sandton Reviews

Onomo Hotel Johannesburg Sandton

135 West St, Sandton, Gauteng, 2146, South AfricaSee Hotel Details
Onomo Hotel Johannesburg Sandton
Onomo Hotel Johannesburg SandtonOnomo Hotel Johannesburg SandtonOnomo Hotel Johannesburg Sandton
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1 night

Guest Reviews

8.7/10
Very Good
50 review
Verified reviews
Location9.3
Amenities7.9
Service8.4
Cleanliness9.2
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All reviews(50)
Positive reviews(49)
Reviews with photos/video(15)
Great location(25)
Awesome stay(20)
Great service(14)
Clean and tidy(10)
Perfect for business trips(8)
Convenient for shopping(7)
Tasty food(6)
Negative reviews(1)
Facety
Standard Queen Room
Stayed in Jul 2025
Couple
15 review
10/10
Outstanding
Posted on Aug 21, 2025
The service was great. Location fantastic. I love the breakfast too. The only concern is they can provide at least one free bottle of water for their guests.
Response from Property: Dear Facety, Thank you for sharing your feedback. We’re pleased to hear you enjoyed our service, fantastic location, and breakfast selection. We understand your comment regarding bottled water. As part of our sustainability commitment, we have an in-house water filtration system providing safe drinking water throughout the hotel. Bottled water is also available for purchase at our F&B outlets. We hope to welcome you back to ONOMO soon.Nicolene and Team
Guest User
Standard Twin Room
Stayed in Jun 2025
Family
15 review
10/10
Outstanding
Posted on Jul 16, 2025
The staff was very nice and helpful. The room was clean and spacious and it’s in a very good location. I will definitely book again.
Response from Property: Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the clean and spacious room, our helpful team, and the convenient location. It’s always a pleasure to know our guests plan to return.We look forward to welcoming you back to ONOMO soon.Nicolene and Team
Guest User
Standard Queen Room
Stayed in Jun 2025
Business traveler
13 review
6.0/10
Posted on Jul 13, 2025
The room is way too small, no sleepers, no robes, no wardrobes its too expensive for a small room like that you literally paying for a location it’s situated in a good location
Response from Property: Thank you for sharing your honest feedback. We appreciate that our prime location was a positive aspect of your stay. We’re sorry to hear that the room size and amenities did not meet your expectations. Your comments regarding sleepers, robes, and wardrobes have been noted for ongoing improvements.We hope to welcome you back to ONOMO soon.Nicolene and Team
Jason2023
Standard Queen Room
Stayed in Jun 2025
Solo traveler
49 review
8.5/10
Very Good
Posted on Jul 28, 2025
Pros Good location if you want shopping. A couple of bars nearby. Good selection of restaurants in the 2 malls very close. Tea/coffee provided Small room but very comfortable. Decent breakfast Cons Safe instructions not correct - they didn't match the buttons on the actual safe Noise from corridoor - incredible, loud, ongoing, either doors opening/closing or people just shouting, talking loudly - i've never come across such ignorance in a hotel. No bottled water and the bottled water in reception is massively over priced but apparently you can drink the tap water
Response from Property: Thank you for sharing your detailed feedback following your recent stay with us. We are pleased to hear you enjoyed our convenient location close to shopping malls, bars, and restaurants, as well as the comfort of your room and the breakfast provided.We sincerely regret the inconvenience caused by the noise from the corridor and the confusion with the safe instructions. Your comments have been shared with our team to address these issues and improve the experience for future guests.Regarding bottled water, we want to assure you that our tap water is filtered and safe to drink as part of our sustainability efforts. Bottled water is also available for purchase at reception for guests who prefer it.We hope to welcome you back to ONOMO soon for an even better experience.Nicolene and Team
Rahn_ken
Standard Single Room
Stayed in Dec 2024
Solo traveler
25 review
10/10
Outstanding
Posted on Feb 24, 2025
The hotel was good. My room was clean, which is always important, and the location was a big plus. So many places to eat and shop just steps away. pic from internet
Response from Property: Dear Rhan, Thank you for sharing your experience. We're delighted to hear you enjoyed your stay, especially the cleanliness of your room and the convenience of our location. Having great dining and shopping options nearby definitely adds to the experience. We hope to welcome you again soon.Nicolene and Team
patrick mashungu
Standard Queen Room
Stayed in May 2025
Couple
5 review
9.0/10
Great
Posted on Jun 22, 2025
The room where clean . Breakfast was excellent and the hotel is conveniently situated near Mandela square.
Response from Property: Thank you for your great feedback. We're pleased to hear you enjoyed the clean rooms, excellent breakfast, and our convenient location near Mandela Square.We hope to welcome you back to ONOMO soon.Nicolene and Team
Anonymous User
Standard Single Room
Stayed in Feb 2025
Booked for others
1 review
7.5/10
Posted on Mar 16, 2025
It was a good stay and service was good .
Response from Property: Dear Onomo Guest, Thank you for your kind words. We’re glad you had a good stay and that our service met your expectations. We look forward to welcoming you back in the future.Nicolene and Team
Chipo Nenzou
Standard Queen Room
Stayed in Jun 2025
Business traveler
1 review
7.5/10
Posted on Aug 1, 2025
Generally nice place , enjoyed the breakfast omelette, conviently located
Response from Property: Thank you for your kind words. We’re glad you enjoyed the breakfast omelette and found our location convenient. It was a pleasure having you stay with us, and we hope to welcome you back to ONOMO soon.Nicolene and Team
Guest User
Standard Queen Room
Stayed in Jun 2025
Couple
4 review
9.0/10
Great
Posted on Aug 22, 2025
Nice hotel in a good location. Breakfast service could be improved. Room nice.
Response from Property: Thank you for your feedback. We’re pleased to know you enjoyed our hotel and convenient location, as well as the comfort of your room. Your comments regarding breakfast service are appreciated and will be shared with our team to enhance the experience for future guests.We hope to welcome you back to ONOMO soon.Nicolene and Team
Rohan Vilas
Standard Queen Room
Stayed in Jun 2025
Business traveler
14 review
10/10
Outstanding
Posted on Jul 23, 2025
Good Place, Next to Sandton Mall, best location, average breakfast
Response from Property: Dear Rohan, Thank you for your feedback. We're pleased you enjoyed our location right next to Sandton City Mall — it’s certainly one of our key highlights. We’ve also noted your thoughts on breakfast and will continue refining our offering to meet guest expectations.We hope to welcome you back to ONOMO soon.Nicolene and Team
Guest User
Standard Luxury Room
Stayed in Apr 2025
Booked for others
8 review
8.5/10
Very Good
Posted on May 17, 2025
The hotel was closer to where I wanted to go and the staff also was friendly
Response from Property: Dear Guest, Thank you for sharing your feedback. We’re pleased to hear that our location was convenient for your needs and that you found our team to be friendly. We hope to welcome you back again soon for an even more enjoyable stay.Nicolene and TeamONOMO Hotel Sandton
Guest User
Standard Queen Room
Stayed in Jul 2024
Business traveler
17 review
8.0/10
Very Good
Posted on Sep 6, 2024
Good location close to the square and the mall. Nice buffet breakfast. Small room but ok.
Response from Property: Dear Onomo Guest, Thank you for your feedback. We're glad you enjoyed our location near the square and mall, as well as the buffet breakfast. We appreciate your note about the room size and are happy it still met your needs. We hope to welcome you again soon.Nicolene and Team
Pipi Prisca
Standard Queen Room
Stayed in Feb 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Apr 23, 2025
Safe & Prime location for shopping destination. Perfect service as well
Response from Property: Dear Prisca, Thank you for your kind words about our location and service. We're pleased to hear that you enjoyed the convenience of being in such a prime shopping area and that our team delivered the level of service we pride ourselves on.We look forward to welcoming you back for another enjoyable stay.Nicolene and Team
Tim
Standard Queen Room
Stayed in Apr 2025
Business traveler
1 review
6.5/10
Posted on Jul 6, 2025
No gym. Below average breakfast Service below par
Response from Property: Dear Tim, Thank you for taking the time to share your feedback. We regret that our breakfast and service did not meet your expectations and that the absence of a gym was an inconvenience. Your comments are important to us as we continuously strive to improve our guest experience.We hope to have the opportunity to welcome you back to ONOMO soon.Nicolene and Team
리엄
Standard Queen Room
Stayed in Jul 2025
Family
96 review
9.0/10
Great
Posted on Aug 4, 2025
Best location very clean but small room
Response from Property: Thank you for your feedback and for highlighting our excellent location and cleanliness. We're pleased to hear that you enjoyed your stay overall. While our standard rooms are compact by design, we do offer larger room categories such as our luxury and executive suites, which provide more space and added comfort for future visits.We hope to welcome you back to ONOMO soon.Nicolene and Team