Onomo Hotel Johannesburg Sandton

Onomo Hotel Johannesburg Sandton Reviews

Onomo Hotel Johannesburg Sandton

135 West St, Sandton, Gauteng, 2146, South AfricaView Hotel Details
Onomo Hotel Johannesburg Sandton
Onomo Hotel Johannesburg SandtonOnomo Hotel Johannesburg SandtonOnomo Hotel Johannesburg Sandton
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Onomo Hotel Johannesburg Sandton Guest Reviews

8.5/10
Very Good
57 review
Verified reviews
Location8.7
Amenities8.3
Service8.3
Cleanliness8.7
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All reviews(57)
Positive reviews(26)
Reviews with photos/video(10)
Great location(11)
Awesome stay(9)
Friendly staff(7)
Clean and tidy(5)
Awesome rooms(5)
Delicious breakfast(5)
Rahn_ken
Standard Single Room
Stayed in Dec 2024
Solo travelers
25 review
10.0/10
Outstanding
Posted on Feb 24, 2025
The hotel was good. My room was clean, which is always important, and the location was a big plus. So many places to eat and shop just steps away. pic from internet
Response from Property: Dear Rhan, Thank you for sharing your experience. We're delighted to hear you enjoyed your stay, especially the cleanliness of your room and the convenience of our location. Having great dining and shopping options nearby definitely adds to the experience. We hope to welcome you again soon.Nicolene and Team
Anonymous User
Standard Single Room
Stayed in Feb 2025
Booked for others
1 review
7.5/10
Posted on Mar 16, 2025
It was a good stay and service was good .
Response from Property: Dear Onomo Guest, Thank you for your kind words. We’re glad you had a good stay and that our service met your expectations. We look forward to welcoming you back in the future.Nicolene and Team
Guest User
Standard Queen Room
Stayed in Jul 2024
Business travelers
17 review
8.0/10
Very Good
Posted on Sep 6, 2024
Good location close to the square and the mall. Nice buffet breakfast. Small room but ok.
Response from Property: Dear Onomo Guest, Thank you for your feedback. We're glad you enjoyed our location near the square and mall, as well as the buffet breakfast. We appreciate your note about the room size and are happy it still met your needs. We hope to welcome you again soon.Nicolene and Team
Pipi Prisca
Standard Queen Room
Stayed in Feb 2025
Business travelers
3 review
9.5/10
Amazing
Posted on Apr 23, 2025
Safe & Prime location for shopping destination. Perfect service as well
Response from Property: Dear Prisca, Thank you for your kind words about our location and service. We're pleased to hear that you enjoyed the convenience of being in such a prime shopping area and that our team delivered the level of service we pride ourselves on.We look forward to welcoming you back for another enjoyable stay.Nicolene and Team
Abdelmalik
Standard Single Room
Stayed in Jun 2024
Business travelers
4 review
10.0/10
Outstanding
Posted on Aug 14, 2024
I like the breakfast and it was my second time in this hotel
Response from Property: Dear Abdelmalik, Thank you for your continued support and for choosing to stay with us again! We're so glad to hear you enjoyed the breakfast once more. We look forward to welcoming you back for a third visit.Nicolene and Team
Guest User
Standard Single Room One Person
Stayed in Jan 2024
Solo travelers
1 review
7.5/10
Posted on Mar 17, 2024
1. Great location and friendly staff. 2. a. std room, no fridge or tea/coffee making. b. room clean, quiet and serviced when req. c. no room to keep suitcase open and limited hanging space. d. mainly local TV programing except for "BBC" channel which showed French TV, CNN appeared sometime late on day 2. e. power load shedding meant TV had to be regularly reset by hotel maintenance. f. breakfast choices reasonable (some supply issues) g. went for dinner one night and around 80% of menu unavailable (supply issues again). h. for reasons still unbeknown to me, prices were NOT displayed on the cafe menus. Thirdly, if I was ever to return to JNB, I still may stay at Onomo, albeit in an upgraded room. Plenty of good eating nearby, particularly in the adjacent Nelson Mandela Square complex.
Response from Property: Thank you for your detailed and thoughtful review. We appreciate your feedback on the location, staff, and nearby dining options. We also value your insights regarding the room and amenities, and we will address the issues you raised about the fridge, tea/coffee making facilities, and limited space for luggage. We apologize for the challenges with the TV programming, power load shedding, and the availability of items during breakfast and dinner. Rest assured, we are working on improving our supply chain and ensuring clearer menu pricing in the future. We're glad to hear that despite these challenges, you would consider staying with us again, and we would be happy to accommodate you in an upgraded room for a more comfortable experience.Nicolene and Team
Vitalis munemo
Standard Queen Room
Stayed in Feb 2025
Couples
1 review
8.0/10
Very Good
Posted on Mar 25, 2025
Location is excellent
Response from Property: Dear Vitalis, Thank you for your feedback! We're glad you found the location excellent — it's something we're proud of. We hope to welcome you back soon.Nicolene and Team
VIMBAYI GWATA
Standard Queen Room
Stayed in Dec 2023
Travel with friends
1 review
9.5/10
Amazing
Posted on Feb 1, 2024
The hotel was very convenient and the staff especially Eunice , was exceptional she made sure when we went for breakfast all was in order and in time The room was great considering I would need it only at night as I was busy with the mall I will definitely be back again !
Response from Property: Thank you for your fantastic feedback! We’re thrilled to hear that Eunice made your stay even more enjoyable with her exceptional service. It’s great to know the room met your needs, and that the convenience of our location worked well for your visit. We look forward to welcoming you back soon!Nicolene and Team
Darcon
Standard Double Room (Queen)
Stayed in Dec 2022
Couples
1 review
9.5/10
Amazing
Posted on Feb 10, 2023
Fantastic location. It's a 2-minute walk to Nelson Mandela Square which also connects to multiple shopping malls and restaurants. Very safe location with friendly staff and atmosphere.
Response from Property: Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed our fantastic location, as well as the safety and friendly atmosphere. Being so close to Nelson Mandela Square and the nearby shopping and dining options really adds to the experience. We look forward to hosting you again.Nicolene and Team
Guest User
Standard Room
Stayed in Jun 2023
Solo travelers
3 review
10.0/10
Outstanding
Posted on Jul 23, 2023
Would definitely stay again! The staff is very polite, friendly and accommodating. Especially the young lady that checked me in, Gift, who helped me with my bags and always got the door for me, the young man in the cafe (was always pleasant, happy and helpful) and the gentleman that checked me out. Although they were having construction, it didn't impede my stay in any way. Keep up the good work!
Response from Property: Thank you for your fantastic feedback! We’re delighted to hear that our staff made such a positive impression on you, especially Gift and the team members in the café and at checkout. It’s great to know that the construction didn’t affect your stay, and we appreciate your understanding. We would be thrilled to welcome you back and continue providing great service.Nicolene and Team
Kirstytravels
Standard Double Room (Queen)
Stayed in Apr 2023
Business travelers
21 review
10.0/10
Outstanding
Posted on Aug 12, 2023
Extremely convenient fir anyone needing to do to the Chinese Visa application center. Its clean and service is great
Response from Property: Thank you for your kind feedback! We're glad to hear that our location was convenient for your visit to the Chinese Visa application center, and that you enjoyed our clean facilities and great service. We hope to welcome you back soon.Nicolene and Team
kenlam1123
Standard Twin Room
Stayed in Apr 2023
Solo travelers
7 review
10.0/10
Outstanding
Posted on May 14, 2023
Good experience. The facilities were top-notch with everything I needed to make my stay comfortable and enjoyable. The staffs were friendly and helpful to make sure I had everything I needed. The breakfast was good with many of selection for choice. The hotel's location was also excellent, with easy access to the centre of Johannesburg. Overall, I would highly recommend it to anyone looking for a great place to stay with excellent facilities and a convenient location.
Response from Property: Thank you for your wonderful feedback! We’re thrilled to hear you had such a positive experience and that our facilities, staff, breakfast, and location all contributed to making your stay comfortable and enjoyable. We greatly appreciate your recommendation and would love to welcome you back in the future.Nicolene and Team
Traveling Tan
Standard Room
Stayed in Nov 2022
Solo travelers
120 review
8.5/10
Very Good
Posted on Mar 1, 2023
Conveniently located, some staff are helpful. I had a lot of issues getting an Uber from the front of the hotel because where the hotel is based you can only use local taxis. This can cause some anxiety for international travelers who don’t understand the fighting between associations.
Response from Property: Thank you for sharing your experience. We're glad to hear you found the location convenient and some of our staff helpful. We understand your concern about the difficulty in arranging an Uber, and we appreciate your feedback regarding the taxi situation. To improve the experience for our guests, we now have our own in-house concierge desk to assist with any travel requirements, including transportation. We’ve also recently undergone renovations and would love to welcome you back to experience our new look and feel.Nicolene and Team
Katshunga
Standard Double Room (Queen)
Stayed in Jan 2023
Business travelers
1 review
9.0/10
Great
Posted on Feb 8, 2023
Very helpful staff members and the breakfast was really good.
Response from Property: Thank you for your positive feedback! We're glad to hear that our staff was helpful and that you enjoyed the breakfast. We look forward to welcoming you back soon.Nicolene and Team
Guest User
Standard Queen Room
Stayed in Feb 2025
Solo travelers
4 review
10.0/10
Outstanding
Posted on Mar 30, 2025
Great hotel with good breakfast and restaurant in a safe environment, good starting point for Kruger National Park safaris
Original TextTranslated by Google
Response from Property: Dearest Onomo Guest, Thank you for your kind words! We're delighted to hear you enjoyed the breakfast, restaurant, and felt safe during your stay. Our location does make for a great stopover before heading to Kruger National Park, and we’re glad it worked well for your travel plans. We look forward to hosting you again.Nicolene and Team