Opened in 2023, the Floral Hotel·Moye Moonlight Hot Spring Hotel offers travelers a pleasant stay in Xinzhou, whether for business or leisure purposes. The hotel is conveniently located just 4km from Xinzhou Railway Station and 41km from Xinzhou Wutaishan Airport. There's plenty to do nearby, with "Encounter Xiurong · Immersive Situational Experience Drama", Xinzhou Ancient City - South Gate Tower and Catholic Church all within a short distance. In their spare time, guests can explore the hotel's surroundings. This Xinzhou hotel provides parking on site. When it comes to Xinzhou hotels, the Floral Hotel·Moye Moonlight Hot Spring Hotel is highly regarded for its excellent facilities. This hotel is particularly popular with those traveling with families.
"Facilities: First of all, let’s talk about the facilities. The hot spring hot water is very comfortable. The store also equipped some small snacks, gave disposable toilet covers and disinfection paper towels. The hot spring pool is also very clean, and there are no dead ends and smells.
Hygiene: No smell, quite satisfactory.
Environment: The environment is very good, all are large green plants, there are many varieties
Cats can achieve cat freedom, cats are also very docile.
Service: No one guided the parking lot, no one greeted it. When I checked in, I was told that I hadn’t cleaned it yet. We went directly to the ancient city. We went to check in at around 4 pm. The front desk presented disposable slippers. You can choose your favorite style. There is also free tea, coffee and ice cream. When I go to the ancient city at night, there is a little brother who asks if I need to send it. I am satisfied.
Remarks: Now I have to tell you what I am not satisfied with, because it is a weekend trip, the time is relatively compact, the next day I have to go to Wutai Mountain, the next day I get up at 7 o'clock and find that there is no hot water! I contacted the front desk twice, and there was no reply. I called the front desk yesterday. The first time I didn’t answer and the second time I connected. I explained it to the store. The reply given by the store was not clear to understand. After about ten minutes, I don’t see any feedback. Continue to call, after connecting, I told me that he didn’t know it, because he didn’t understand, let me ask the front desk, let me communicate with the front desk, I want to ask if it shouldn’t be the store’s first time to solve the customer, you don’t know what your own hotel is. The reason, the guests are clear, Waiting until 8 o'clock without any reply, I want to go to breakfast. I asked the front desk yesterday. The front desk said that the meal was opened at 8 o'clock. As a result, I told me that it would take 8:30. From 7 o'clock to 8:30, the store did not have any emergency measures, even if you said that you boiled water for us to solve the problem of hot water! No! ! In order to hurry, I took a cold shower! My friend washed his head with cold water! ! At 8:30, I have a fried cabbage, a fried potato shreds, eggs, flower rolls, corn, millet porridge, fried noodles. I have lived for more than 200 nights and have not eaten such a breakfast. I don’t know if the boss just said a few words of sorry and gave a bottle of 2024 vinegar. Originally left the front desk WeChat, thinking about bringing the family to the New Year, it is really enough once! What makes me particularly angry is that the store has not solved the problem and emergency measures once in nearly an hour. Every guest chooses your store and chooses it carefully. It is also expected of it. I hope that the store should also make guests feel at home. It can last long!"