"I checked into the Qufu Shangri-La at 8 PM. The next morning at 7 AM, I discovered the toilet was clogged. It took 20 minutes for a maintenance worker to arrive after I reported it. The worker used his bare hands without gloves and left directly after finishing the job without washing his hands. After the unblocking, a strong foul odor lingered in the room, which even an air purifier couldn't remove. I had no choice but to check out early at 8 AM. When I discussed my concerns with the hotel, they repeatedly claimed such situations were normal and refused to negotiate a resolution. As a five-star chain hotel, the guest room facilities were not properly checked before my arrival, and the maintenance staff lacked basic hygiene standards. Furthermore, the hotel's attitude towards my complaint was dismissive and perfunctory. The overall service quality is severely inconsistent with the Shangri-La brand's positioning. My experience this stay was extremely disappointing, and I do not recommend it."

"I cannot say enough good things about my recent stay at this hotel! From the moment I walked through the doors, I felt genuinely welcomed and cared for. I have to give special credit to the reception team. They were warm, attentive, and went above and beyond from check-in to checkout. When I arrived a bit frazzled after a long travel day, the staff greeted me with genuine smiles and made me feel like I was staying with friends rather than just another guest. Beyond the stellar reception team, the hotel itself was immaculate. The room was comfortable and well-appointed, the beds were incredibly cozy and the location is perfect for exploring the area. This hotel exceeded all my expectations. But honestly, what made the difference was the people. The reception staff created an atmosphere of genuine hospitality that made our stay feel special. I'm already planning my next visit! Would absolutely recommend to anyone looking for a hotel that treats you like family."

"The hotel has a predominantly Chinese resort-style vibe, and I'd give top marks for its location, facilities, amenities, and service. Most importantly, the hotel's atmosphere is fantastic. The hotel is just a wall away from the Three Confucius Sites scenic area, but compared to the uninspired tick-the-box sightseeing, a staycation at QuFu JW Marriott completely blows it out of the water. Before coming, I checked some online reviews, and some mentioned the hotel's hardware was subpar. I actually think that's a bit unfair. Firstly, the room's layout is excellent, giving a very well-designed feel. The bathroom features Kohler fixtures, and for a hotel opened in 2019, it even has a Kohler automatic toilet. My only two minor criticisms are that the night light isn't very bright, and the water temperature fluctuates during showers. The hotel's soft furnishings are also very interesting, with many books of ancient Chinese poetry (Shijing) in seal script and bamboo carvings. The decor is very Qufu-esque, incorporating many local elements, which is truly wonderful. Regarding amenities, I tried the hotel's Chinese restaurant and the barbecue restaurant. Both offer great value for money, and the service quality is excellent, with the dishes receiving top marks. At the Chinese restaurant, I recommend the stir-fried shrimp with cabbage, and at the barbecue restaurant, the pork belly skewers. The Chinese restaurant's decor also has a very Confucian feel, and the barbecue restaurant even has a live singer, making the atmosphere truly superb. As for breakfast, guest services actually provided a complimentary one, but they stop serving at 10 AM, and I only woke up at 10:01 AM... This is probably my only minor regret, but it's not a big deal and gives me something to look forward to for my next visit! Here's a small suggestion: for a resort hotel, breakfast should ideally be served until at least 10:30 AM. In terms of guest services, both the concierge and the WeChat butler were excellent, with very prompt responses to requests. I'm very grateful for them making me feel right at home. The welcome fruit delivered in the evening was ginseng fruit, and although there wasn't a huge variety, it was unique and tasted particularly good. Finally, a huge thank you to: the manager of the Chinese restaurant (I actually gave a small suggestion regarding the food presentation, and because of their excellent service attitude, despite a minor issue, they even sent me a fruit platter – truly embodying Qufu hospitality's humble approach), Sun Na and Zhang Xue from housekeeping, and Xiao Yuan and Xiao Gao from guest relations. Thank you all for providing me with such a 'home away from home' experience."

"The hotel has a parking lot with charging facilities, and there are fast-charging stations nearby, which is very convenient for getting around. It's also quiet."

"Extremely satisfied! The landlady was incredibly kind and even helped us reserve a parking spot. The room details were well thought out – for this price, they even provided two types of slippers and plenty of extra toilet paper. The air conditioner's gentle breeze mode made sleeping so comfortable. It really made us feel right at home."

"This is arguably the best hotel in Qufu for visiting the Three Confucius Sites, situated right next to the Confucius Mansion. It's one of the oldest hotels to host international guests, and its solid wood decor feels grand and dignified, perfectly aligning with the purpose of our trip. Plus, they offer a personalized butler service that makes you feel right at home. Highly recommend staying here!"

"The room was spotless and better than we expected. Even after staying at a five-star hotel in Qingdao, we didn't feel any drop in quality. The complimentary laundry and drying service was an unexpected bonus. Furthermore, the front desk service was superb: the lobby was spacious and bright, always with plenty of seating, and the fish pond courtyard was beautiful and elegantly designed. A special thanks to Sun at the front desk for finding our child's slippers that we left in the room and mailing them to us in Jinan."

"The newly opened hotel is very clean."

"The breakfast was excellent and delicious, with superb service! The room was clean and tidy, and the hotel's location is conveniently close to scenic spots. They even offer a late-night congee service. The Late-Night Congee Buffet (深夜粥到) was fantastic; the millet congee was especially comforting and good for digestion. This is truly the best choice for travelers! **Facilities:** Well-equipped. **Service:** The front desk staff were very friendly and attentive, providing excellent service."