To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.3
Service3.3
Cleanliness3.4
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All reviews(52)
Positive reviews(40)
Reviews with photos/video(21)
Awesome stay(13)
Friendly owner(10)
Loved the view(7)
Tasty food(6)
Large rooms(5)
Great swimming pool(5)
Too many mosquitoes(5)
Negative reviews(12)
Siva
Canna Deluxe Room With Sea View
Stayed in Mar 2024
Solo travelers
5 review
2.5/5
Posted on Apr 9, 2024
Overall, I had a pleasant stay at this hotel. However, my room was not made available at 2pm (delayed by 1 hour) as stated in the website. And need to improve the cleanliness of the room.
Raj Vithi Veeran
Canna Deluxe Room With Sea View
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Amazing place to stay. Highly recommend but be prepared to walk on a very steep hills if you don’t have any transportation available.
Guest User
Deluxe Room
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 23, 2024
I was happy to stay at this hotel, it was a great choice, the staff are so adorable and helpful
Sotondan22
Canna Deluxe Room With Sea View
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 14, 2024
From start to finish what a great experience for my family, service was top notch and would do anything to accommodate you.
sun
Deluxe Room
Stayed in Jul 2024
Travel with friends
28 review
2.2/5
Posted on Sep 1, 2024
Not a second time - check in staffs not professional- breakfast definitely not 5 stars-general more of the staff’s not friendly- room dot provide simple amenities- Forget about this hotel go somewhere else ..,,
Hui Ying Janelle
Deluxe Room
Stayed in Jan 2024
Couples
4 review
3.2/5
Posted on Feb 27, 2024
It is a decent resort and it’s technically in kata/kata noi. The biggest concern is that it’s perched atop a steep hill so if you don’t have a form of transport i.e bike/car, it would be legs days everyday. Getting a grab also proved a challenge and you’ll end up having to negotiate with tuktuk drivers.
Housekeeping was subpar as well, conveniently masked as ‘going green’. Also note that, THERE WILL BE MOSQUITOES in the room, it’s south east Asia, I get it, but I’d kill all of them, sleep in peace and after I leave for the day, they’re back despite keeping all doors closed. Go figure.
I will say, it’s not all bad, they have a small but pretty decked gym and a great swimming pool with a lawn & a view. The room is huge and comes with a small balcony and I appreciate the free breakfast.
Overall, if don’t get your hopes up and you’ll be pleasantly surprised, it is accurately a great 3-star resort or a very tired 4 star resort that requires renewing
BG011
Canna Deluxe Room
Stayed in Nov 2023
Family
9 review
4.5/5
Great
Posted on Dec 29, 2023
Nice hotel. Hotel staff super helpful! Hotel is located on a hill (very steep road), and offers a shuttle to the beach and back. Swimming pool nice and clean, but we barely spent time there. Phuket Smart Bus station is right in front of the hotel.
Ramesh Nava
Canna Deluxe Room With Sea View
Stayed in Apr 2024
Couples
3 review
3.0/5
Posted on May 9, 2024
Nice view of the beach but very poor water pressure and housekeeping. Buffet breakfast is also poor.
This property owner does not care to upgrade or hire staff to supervise the workers. When we stayed here, we get the feeling that the owner is not willing to invest to upgrade or ensure quality of the work.
ChenYen
Deluxe Room
Stayed in Mar 2023
Couples
4 review
5.0/5
Outstanding
Posted on Apr 25, 2023
Good location and nice customer service, we will book again for next travel.
Paiilee
Deluxe Room
Stayed in Apr 2023
Family
5 review
4.0/5
Very Good
Posted on May 11, 2023
Nice hotel and nice view. And very delicious food. I would like to give 5 but I have to minus one for personal requirement.
Angiesouthern
Canna Deluxe Room
Stayed in Oct 2022
Couples
5 review
5.0/5
Outstanding
Posted on Nov 13, 2022
Great hotel clean, if you not planning to get a motorcycle it’s better to be somewhere else because you have to climb the hill.
Guest User
Deluxe Room
Stayed in Dec 2022
Couples
1 review
3.7/5
Posted on Feb 4, 2023
Pros: The place is beautiful. Fifteen minute walk to the beach. Front desk and maintenance people were extremely friendly and helpful. They will go out of their way to please you.
There is a bus (Phuket Smart bus) stops in front of the hotel. You can take it to go to other neighboring towns and also to the airport. It costs only 100 baht to the airport ( 1200 bhat for taxi) . A very comfortable ride although it takes about 2 hours to the airport.
Cons: 1. A bad smell in the entire left wing (where our room was situated) that does not go away.
2. No Wi-Fi connection for iPhones. iPhone built in security feature considers this Wi-Fi as unsafe.
Guest User
Canna Deluxe Room With Sea View
Stayed in Jan 2023
Family
74 review
4.2/5
Very Good
Posted on Mar 25, 2023
Was ok, caution is taken on Check in, breakfast nothing special
Bakhtiyor
Canna Deluxe Room With Sea View
Stayed in Jun 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 6, 2024
Excellent
WENHSIANG
Canna Deluxe Room With Sea View
Stayed in Sep 2024
Couples
34 review
4.7/5
Amazing
Posted on Oct 3, 2024
The location of this hotel is very good. The scenery is very good on the mountainside, and you can look directly at Kata Beach. The ladies at the front desk are very smart, kind and professional. The service staff throughout the hotel are very kind and polite. I highly recommend this hotel.