Pet friendly Hotels Providence

The east building is noisy at night. The air conditioner in the room is very noisy. The air conditioner vents are facing the bed. You can only sleep with the quilt covered or the air conditioner will blow directly on your head. The room is ok and the sheets are clean.

From check in to check out , the guest service experience is like none other . Exceptional. As a proud promoter of the guest experience , the interpersonal skills portrayed by ALL staff is top notch . In this industry , there’s service , then there’s value -added service , and I’ve never received anything but the latter . This business should be the poster child of the Marriott brand and I will firmly stand by that. Bravo to all staff in all departments . A true class act

This was a solo stay on April 20, 2023. I am a Hilton Honors Diamond member, and as such I enjoy trying different properties across the portfolio when I visit different cities. In Providence, I had not yet stayed at this Homewood Suites, so I decided to give it a try. It was a stopover on the way by train to Boston, so I found it extremely convenient, a few blocks away from the station. I was surprised that this hotel did not offer a Digital Key, because it would have allowed me to bypass the odd arrangement of the entrance on the street level and the front desk on the second level. So I had to stop at the desk to claim my plastic old school card key. The desk staff was professional and described the hotel and features, as well as mentioning breakfast down on the street level. My Diamond status was recognized. My room was the one I had chosen during the online advance check-in the day before arrival. As it was a suite, it was certainly spacious. But.... the HVAC was hard to control, if at all. The outdoor temperature went down to the low 40's, and so I would have liked to have my room warmer than it was. Turning the thermostat higher just displayed the higher temperature but did not make the temperature higher. Unfortunately this was realized when I was ready to go to bed, so I wasn't going to contact anyone to rectify it that late. I found the bathroom to also be spacious, with enough room to put my toiletries on the counter. Because of the room temperature I opted not to take a shower that morning, so I cannot vouch for whether there was any issue with hot water. Breakfast.... I did not expect much. It was buffet style but limited selection. I did have scrambled eggs. I was bothered in the morning before my planned departure from the room and well before check-out time by Housekeeping knocking on my door. I thought that they only come in between guests. I had to yell that I would be out within half an hour. All in all, a great location but the lesson learned is to check the temperature control earlier in your stay if possible.

Always use a Marriott hotel. This one was very disappointing. We made our reservation 2 months ago with a request for a top floor and away from the elevator and it would be a late check-in. We arrived at 9pm, only to get 3rd floor and across from the elevator. We were also not told it was a handicap room. Room was clean but disappointed. Only a handheld shower head because of the handicap room but the shower head was falling off the wall. Shampoo bottles not able to read. Pillows too soft. And no tea bags. They only provide coffee, which we don't drink. Front desk told me I had to go to market and buy a tea bag The hotel was under renovation. The exercise room did not have wipes to clean equipment and some of the equipment was not working properly. Upon leaving, poor customer service as they never asked how I stay was. Not sure I would stay here again.

We host our 2 and 3 years old, since check in experience has been great. The hotel is renovated with the wonderful rooms and the incredible service, excellent location My family and I have had the privilege to spend a few amazing days in the hotel, The staff is amazing all super friendly and serviceful always smiling and willing to help you in anything you ask, The hotel has a indoor and outdoors pool during the weekend there was music around the pool and the environment was great ! We had the opportunity to meet one of the executives JC name a spectacular person just someone who makes the difference Thanks to him and all the other staff for making our memorable holidays We will certainly come back !!!

We stayed here for one night to attend my brother’s graduation ceremony at RISD. The hotel is conveniently located and very clean as its a new facility in the town. Staff were friendly and helpful. Would recommend people to stay.

For the cost per night of this hotel ($450 per night for the 1 King Bed room) I was expecting something nicer and roomier. The room had no closet/dresser to store clothes nor did it have a full length mirror or a safe, which feel like standard things to expect in a room, especially one being marketed as “more boutique/upscale” for this area. The shower situation in the bathroom is quite annoying. It is a narrow, stall style shower, but instead of having a glass door, there is a thin bath curtain that sticks to your body the entire time. Also, since there is no tight seal, water gets absolutely everywhere. The front desk/check-in receptionist was not from the area and was not able to provide any bar/restaurant recommendations when asked. It would make more sense to place people familiar with the area in customer facing roles. Lastly, we checked into our room Saturday afternoon and when we left the next day (late morning) the trash was in the same spot, unattended to. Both discarded items in front of various rooms and large contractor style trash bags that clearly came from Housekeeping/Janitorial staff etc. The smell and visual left little to be desired. Next time I am in Providence I would choose to stay elsewhere.

A very well appointed hotel conveniently located in the historic downtown adjacent to RISD and an easy, if uphill walk, to Brown, with a number of decent restaurants nearby. The furnishings, bathroom, and linens were all of high quality. Despite other reviews I found the staff to be rather limited in their engagement versus the friendliness praised elsewhere, but nothing off-putting. The restaurant Bellini tries to punch a bit above its weight though for Providence it’s decent. Overall by far the best hotel in Providence but still a stretch from true five star luxury or a genuine upscale business hotel like Four Seasons or Mandarin Oriental.

Stayed here for two nights to attend my brother’s graduation ceremony. Very conveniently located right across from the mall and Kennedy Plaza, was very easy to get around the town. The hotel has a rich history and the renovation is done really well, would highly recommend for people to stay for an eventful occasion. Staff were nice but too slow and short staffed. Had to wait long for check-in and check-outs, so plan ahead. Would definitely stay here again if we visit providence in the future.

The beautiful environment of the hotel is a classic in the century-old architecture. In the literary city center, the interior has modern facilities and the service is very warm. The lobby also provides guests with delicious drinks and desserts. The public areas are quiet and elegant, and the surrounding environment has a cultural heritage. The famous mural wall is in the surrounding area, which is a good choice for home travel.