Selectum Mangrove Resort Reviews

Awesome service, swimming pool.

The room is very clean, which is hard to find in Panglao. Many expensive hotels have beds and towels that are not as clean as here. You can sleep peacefully. It is a good place for people who pursue cleanliness. The garden is also beautiful, with various small trees and flowers to enjoy. It takes 5 minutes to take a taxi to Alona, ​​and it costs 50 pesos. It is also very convenient to go to other places. It is recommended. The only drawback is that the swimming pool does not have circulating water, so I dare not swim. Lying by the pool and ordering some drinks is very refreshing.

The hotel environment is comfortable and quiet, close to Alona Beach, a few minutes' drive away, and the beds are clean and tidy.

老闆很nice，養了衹狗狗

Selectum Mangrove Resort is located in a scenic area with beautiful palm trees, and the daily bottled water provided is a small, thoughtful gesture. However, despite the natural beauty, our experience was overshadowed by several issues. While the Filipino staff were kind and did their best, the atmosphere was negatively affected by the behavior of the European owners. The female owner in particular came across as cold and controlling, rarely greeting guests and often staring instead. It created a sense of judgment rather than hospitality, and it often felt like we were being watched or even talked about when walking past. There was also a strong sense of tight supervision over the staff, making the work environment feel uncomfortable and restrictive. There was also a man—possibly a relative—who stayed at the reception area in the evenings. He didn’t acknowledge guests, not even with a simple greeting, and we often saw him relaxing by the pool during the day. This lack of basic courtesy felt very unprofessional, especially in a small resort where guest interaction should matter. We were also charged ₱1000 for a makeup stain on a towel, which felt excessive and not in line with how other resorts handle similar situations. Housekeeping times were only mentioned in a contract and never explained to us verbally when we arrived, which led to some confusion and miscommunication. During our stay we even noticed a live crab in the swimming pool, which raised concerns about general maintenance, even considering the natural surroundings. Not ideal for a four star resort.  We do want to thank the nighttime Filipino lifeguard, who was genuinely kind and helpful. The local staff clearly do their best, but they work under management that lacks warmth and professionalism. Unfortunately, we left feeling uncomfortable and unwelcome, and wouldn’t recommend the resort unless there are significant changes in how it’s run.

Very nice Resort with swimming pool and Fitness facilities. Highly Professional and friendly staff and very responsible owners of the property. Highly recommended place for a relaxing holiday! Also Travel and Exkursions can be booked !