Jln Ismail, Mersing Kechil, Mersing, Johor, 86800, MalaysiaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
6.3/10
271 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.6
Amenities5.5
Service6.8
Cleanliness5.3
Filter by:
Sort by:
All reviews(271)
Positive reviews(188)
Reviews with photos/video(118)
Awesome stay(23)
Bathroom unclean(18)
Convenient location(17)
Great service(16)
Close to beach(10)
Nice sea view(6)
Great swimming pool(6)
Tasty food(5)
Negative reviews(83)
Zaidah Siti
Family Room
Stayed in Jun 2025
Couple
194 review
5.5/10
Posted on Jul 29, 2025
The hotel room just ok. Ac not so cold. Parking is free provide by the hotel. Staff hotel is friendly n helpful. No Public transport AT the hotel area. Near to Dataran Mersing n Hospital Mersing.
Zaidah Siti
Superior Twin Room
Stayed in Jun 2025
Family
194 review
7.0/10
Posted on Jul 23, 2025
The hotel room just ok. AC is cold. Staff hotel is friendly & helpful. The hotel just infront the Hospital Besar Mersing and near to the Dataran Mersing. Parking free provide by the hotel. There is no public transport at that area. Easy to get food & drink by walking distance to the Dataran Mersing.
Shira Azim
Family Room
Stayed in Jun 2025
Business traveler
34 review
5.0/10
Posted on Jul 11, 2025
Very bad hotel. All facilities such as toilet, shower Area, amenities, iron Board were not in good condition. The toilet was smelly, same goes to the whole room was not properly maintain. The floor was not being moped and the kettle still has water from previous guest. There was stain on the bedsheet, the sofa and also the curtain. It was a nightmare and it really feels humiliated with what has been paid. Not recommended to all guest that hoping for good ambience. I felt everything was not hygienic at all. Hopefully the management of Hotel Seri Malaysia will take action. My room was 114.
WAN AHMAD HAFIZ
Superior Twin Room
Stayed in May 2025
Business traveler
66 review
7.0/10
Posted on Jun 20, 2025
Just like their rating..very old hotel..old room..maybe no upgrade/refurbishment from the opening..room and toilet a bit smelly..breakfast just ok..just good thing about this hotel is their location and parking..
NIA
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
4 review
4.0/10
Posted on Jun 1, 2025
Very disappointing!! Room is filthy dirty with black spots on pillows, door is mouldy and toilet is the worst! Super dirty with mouldy tiles and sink. Even the towels and floor mat is not washed properly. Hotel totally run down. Hope the management will do something about it and not just accept booking and disappoint those who stayed here
Anonymous User
Superior Twin Room
Stayed in Apr 2025
Family
8 review
5.0/10
Posted on May 24, 2025
Was kinda disappointed in the cleanliness of the toilet and bathroom. Although the price is reasonable but the facilities and cleanliness are below average standard.
Ru
Family Room
Stayed in May 2025
Family
5 review
7.5/10
Posted on Jun 7, 2025
Is an old hotel . Overall still ok . The breakfast cannot make it.
Azeze
Superior Twin Room
Stayed in Dec 2024
Business traveler
9 review
5.5/10
Posted on Jan 14, 2025
Great location, nearby tourist attraction but the property not well maintain and need refurbishment.
Ahmad Sazali
Superior Queen Room
Stayed in Jun 2025
Family
1 review
8.5/10
Very Good
Posted on Jul 7, 2025
The hotel although a bit old but nice because of the location. I got free room upgrade which was a nice gesture from the hotel. the breakfast is okay but the selection were limited to nasi lemak, beehoon, cereals, bread, watermelon, baked beans, sausages, coffee and tea. at night you can walk to the nearby beach park and food stalls. my daughter enjoy playing the pool. overall the hotel is okay but it is better if the management can makeover the hotel. thank you
Guest User
Superior Queen Room
Stayed in Feb 2025
Solo traveler
6 review
6.5/10
Posted on May 9, 2025
Location and price are the main attraction.
Anonymous User
Superior Twin Room
Stayed in Nov 2024
Family
23 review
7.0/10
Posted on Jan 4, 2025
The room requires better cleaning, especially the toilet, which could use a thorough scrubbing. The room itself feels outdated and old.
On the positive side, the new air conditioner and charging ports were a nice touch, and the location in Mersing is very convenient.
Breakfast could be improved, even considering the hotel’s lower star rating. Overall, there’s room for improvement in cleanliness and upkeep.
Guest User
Superior Queen Room
Stayed in May 2025
Other
7 review
8.0/10
Very Good
Posted on Aug 2, 2025
You pay for what you get. I recommend this hotel if you just need to spend a night in Mersing before going to Tioman
Nurizyani Azhar
Superior Twin Room
Stayed in Nov 2024
Family
17 review
5.0/10
Posted on Dec 8, 2024
Kenapa tak nak renovate? come on owners? tempat cantik & strategik kot!! management team please la improve.. dont turn a strategic place into a ******* hotel. kotor & sgt jijik kebersihan.. tapi tempat lawoo teruk.. kbai.
Saridah Jen Abdullah
Family Room
Stayed in Apr 2025
Couple
5 review
4.5/10
Posted on May 21, 2025
Room very dusty
Tap leaking
Provide bath towels only
Toilet mat very dirty
No toothbrush and other accessories
Wardrobe no door
Guest User
Family Room
Stayed in May 2025
Family
2 review
7.0/10
Posted on Jul 25, 2025
The location is good. Nearby food stalls beside the hotel. Behind the hotel is a beach.