Le Germain Hotel Ottawa Reviews

Staff were amazingly friendly and helpful including the room service, concierges, door man, bar maid and every other employee we encountered. Facility is well designed however the bare ceilings and laminate floors/tile are quite loud. That said they are good insulation except for outside traffic; we are not used to cities! Gym was adequate. It could use a bit more space to allow full body weight workouts. We did not try the food; bar was excellent for us but appeared to be understaffed (those staff at the bar/restaurant were working their tails off). Location was very convenient for us and our requirements with proximity to downtown and the university. 

no tooth brush

The room is quite big but the design is not reasonable. The bed and pillows are quite comfortable. The only drawback is the water pressure. After ten minutes of waiting for the water to heat up, the water pressure suddenly increases and it becomes impossible to wash! I’m surprised I didn’t read other guest reviews and mentioned this issue before! The issue of water pressure cannot be solved by changing rooms, so we might as well try another hotel instead😓

The service in the hotel is very chaotic. On the first day we checked in, we were given a key card to open it and there were guests inside. They were still taking a shower. They also had an arrogant attitude in solving the problem. I will not stay there again.

The hotel has good decoration style and facilities

The perfect choice in Ottawa

It's better than expected. Quite a surprise.