Barceló Emperatriz

Barceló Emperatriz Reviews

Barceló Emperatriz

C. de López de Hoyos, 4, Madrid, Community Of Madrid, 28006, SpainSee Hotel Details
Barceló Emperatriz
Barceló EmperatrizBarceló EmperatrizBarceló Emperatriz
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Guest Reviews

9.5/10
Amazing
127 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(127)
Positive reviews(26)
Reviews with photos/video(7)
Friendly staff(11)
Delicious breakfast(9)
Awesome stay(7)
Easy to get around(5)
Great location(5)
Negative reviews(1)
Guest User
Deluxe Room 1 King Bed
Stayed in May 2024
Traveling with friends
2 review
9.0/10
Great
Posted on Jun 27, 2024
A nice and clean boutique hotel on a quiet street. Walking distance to Salamanca, the higher end shopping/restaurant area. The reception was very efficient at check in. Breakfast was really good - you get a buffet with a decent selection plus you can order eggs/main from the menu.
Response from Property: Dear Guest, Thank you very much for your kind feedback.We are delighted that your experience with us was so positive and memorable.We are pleased that the charm and cleanliness of our boutique hotel met your expectations, and that our reception team provided you with an efficient check-in experience. It is rewarding to hear such kind words about the service we offer.Nonetheless, our centrally located hotel, nestled in a tranquil street and a short walk from the sophisticated Salamanca district, is indeed an ideal spot for those seeking proximity to upscale shopping and dining options. We are also thrilled that our breakfast buffet selection and made-to-order menu items were to your liking, contributing to a delightful start to your day.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz
Abu omar
Premium Room
Stayed in Apr 2025
Family
26 review
10/10
Outstanding
Posted on May 5, 2025
Was very good hotel good service and good location
Response from Property: Dear Guest:Thank you very much for taking the time to share your experience with us. We are truly delighted to know that your stay at our hotel met your expectations and that you enjoyed it.We are especially pleased that you highlighted three key aspects that we prioritize every day: the quality of our service, the overall experience at the hotel, and our location. Regarding the service, our team works with dedication and care to provide warm, personalized, and efficient attention. Knowing that you appreciated this effort is deeply gratifying for all of us.As for the hotel's facilities, we strive to keep everything in excellent condition to offer comfortable, clean, and welcoming spaces where every guest can feel at home. We truly value your comment that the hotel was “very good,” and we will continue working to ensure that each visit is even better than the last.When it comes to our location, we are indeed fortunate to be situated in a strategic spot that allows our guests to move around easily, whether they are visiting for tourism, business, or personal reasons. Being well connected to the city’s main attractions is something we aim to complement with a pleasant and safe environment.We sincerely appreciate your review. Feedback like yours not only motivates us to keep delivering our best, but it also helps future travelers who are looking for honest and thoughtful recommendations.It would be an honor to welcome you back on your next visit. Should you choose to return, please do not hesitate to contact us directly we would be happy to assist you with any special requests or recommendations to make your stay even more memorable.With sincere appreciation,Equipo Barceló Emperatriz
Guest User
Deluxe Room 1 King Bed
Stayed in Dec 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Jan 17, 2025
Perfect in all the ways Prices and location with great great service
Response from Property: Dear Guest, Thank you very much for your kind feedback.We are thrilled that your stay at Barceló Emperatriz was a memorable one.We are pleased that you enjoyed our competitive pricing, central location in the elegant Salamanca neighbourhood, and the exceptional service our team is committed to providing. It's great to hear that the efforts to offer you a seamless and enjoyable experience have been appreciated.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz
민주
Deluxe Room 1 King Bed
Stayed in Aug 2024
Family
1 review
8.5/10
Very Good
Posted on Sep 21, 2024
Nice facility, clean room and bedding. Fair distance from both Atocha station and the airport. Breakfast was not bad, except that we noticed the cooked dishes are served only when we order them.
Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are truly delighted that your stay at Barceló Emperatriz was marked by the pristine condition of our facilities and the cleanliness of your room.It is wonderful that the overall offerings at breakfast were to your satisfaction, and we are pleased to have had the opportunity to serve you a variety of cooked dishes upon request, reflecting our commitment to personalized service and attention to detail.We look forward to welcoming you back on a future occasion.Best wishes,Equipo Barceló Emperatriz
Guest User
Deluxe Room 1 King Bed
Stayed in Aug 2024
Couple
1 review
10/10
Outstanding
Posted on Sep 16, 2024
The hotel is located in a quiet high end neighborhood. Clise to a few foreign embassies. It is much less crowded than the downtown area. it is not very close to Plaza del Sol but we still walked there enjoying all the high end stores and petty buildings along the way. Our room was clean. Buffet breakfast pwas decent with sufficient number of chioces, better than eating outside for the price.
Response from Property: Dear Guest,Thank you for your review.We are truly grateful for the wonderful feedback you have provided about your stay.We are delighted that you enjoyed the tranquility and exclusivity of our location, as well as the clean and comfortable room accommodations we pride ourselves on. It is great to know that our buffet breakfast, with its variety of choices, added positively to your morning experience. The Barceló Emperatriz is indeed located in the sophisticated Salamanca neighbourhood, close to high-end shopping on Calle Serrano and significant cultural landmarks, ensuring a memorable stay for our guests.We hope to welcome you again in the future. Best regards,Equipo Barceló Emperatriz
Guest User
Deluxe Room 1 King Bed
Stayed in Aug 2022
Traveling with friends
6 review
10/10
Outstanding
Posted on Sep 17, 2022
Definitely a very good option to stay in Madrid, I’m staying here in December that I go back there. I really can recommend this place, the only downside is that if someone from your neighbors leave early the maid services can make so much noice and you end up waking up because of the noise they make.
Response from Property: Dear Guest,We appreciate that you took the time to share your experience with us.We are happy that you enjoyed your visit.Please don't hesitate to inform our Reception team if you are disturbed by our other guests so that we may take appropriate action with the required discretion.We look forward to seeing you again.Kind regards,Equipo Barceló Emperatriz
Wei
Deluxe Room
Stayed in Jul 2022
Business traveler
26 review
10/10
Outstanding
Posted on Aug 8, 2022
Really good experience with the staff. Very convenient for biz and tourism.
Response from Property: Dear Guest,Thank you for taking the time to review your stay.Thank you for acknowledging our team members who work hard to ensure that we deliver the best service and always meet your expectations.It is rewarding to know that you also appreciated our convenient location.The entire team look forward to welcoming you back for a future visit.Kind regards,Equipo Barceló Emperatriz
bobobyby
Deluxe Room 1 King Bed
Stayed in Jan 2025
Business traveler
10 review
10/10
Outstanding
Posted on Apr 9, 2025
The room was nice and the service was great. The breakfast was especially rich and one of the best breakfasts I've had in a European hotel. The location was average. It was close to the company, so it would cost about 15 euros to take an Uber to the attractions. It happened to be raining heavily in Madrid, so it was cold and humid. There was no heating in the lobby, and it was too cold to sit in the lobby lounge.
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Response from Property: Dear Guest,We appreciate that you took the time to share your experience with us.Your kind words about our team are greatly appreciated. We try to make sure all our guests have the best experience they can with us and we will always go the extra mile to ensure your expectations are met. Nonetheless, we are pleased that you found your room ideal for your requirements.We are hoping to welcome you back in the future. All the best.Equipo Barceló Emperatriz
Guest User
Deluxe Room 1 King Bed
Stayed in Apr 2025
Family
35 review
10/10
Outstanding
Posted on Jun 6, 2025
The room is very spacious and bright, clean and tidy, the service is very good, and the breakfast takeaway is also very rich.
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Response from Property: Dear guest,Thank you very much for your kind words and for taking the time to share your experience. We are delighted to have made your stay memorable and truly unforgettable. It was a pleasure having you with us, and we sincerely hope to welcome you back very soon.Kind regards,Equipo Barceló Emperatriz
Houlu
Deluxe Room 1 King Bed
Stayed in Jan 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Feb 3, 2025
It is not far from the train station, major attractions and the airport. The room is not small and the hotel toiletries are fully equipped. It is the most satisfactory hotel I have stayed in in Europe.
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Response from Property: Dear Guest,Thank you for your kind review! We are delighted to hear that you found our hotel's location convenient, with easy access to the train station, major attractions, and the airport. It’s also wonderful to know that you were pleased with the spaciousness of your room and the comprehensive set of toiletries we provide. Your satisfaction means a lot to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you again in the future for another enjoyable stay!Equipo Barceló Emperatriz
Guest User
Deluxe Room 1 King Bed
Stayed in Nov 2024
Business traveler
5 review
10/10
Outstanding
Posted on Dec 24, 2024
The facilities are very complete, the hotel front desk service is in place, the breakfast environment is also very good, you can ask for an omelet, it is also very delicious, the sound insulation is a little worse, but overall it is very good.
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Response from Property: Dear Guest,Thank you for your review.We are happy that you received friendly service from our reception team and that we were able to help start your day off on the right foot with our tasty breakfast buffet.We are delighted that you stayed with us, and we look forward to having the pleasure of providing you with the best of our services on future occasions.We hope to welcome you again in the future. Best regards,Equipo Barceló Emperatriz
jqxiaomi
Deluxe Room 1 King Bed
Stayed in Oct 2024
Couple
1 review
9.0/10
Great
Posted on Nov 16, 2024
Very satisfied. The hotel is in a good location. It is very convenient for shopping and taking the subway. The service is also very warm and you can see smiles when entering and leaving the hotel
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Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and leaving your valuable suggestions! We are glad that you are satisfied with your overall experience at Barceló Emperatriz. We are honored that you appreciated the hotel's convenient location, the convenience of shopping and the convenience of metro travel. Located in the Salamanca district of central Madrid, close to Avenida da Ordinari and the American Embassy, ​​and close to the famous Serrano Street, the hotel really provides our guests with an ideal starting point to explore the various shopping and cultural venues of the city. In addition, we are very pleased to know that you are satisfied with our service and the attitude of our staff. We are always committed to providing our guests with warm service and a smiling environment so that every guest feels at home. Sincerely hope that you can stay again to feel our progress! I wish you a happy life and a safe journey! Barceló Emperatriz Staff
Guest User
Tranquility Deluxe
Stayed in Mar 2025
Couple
11 review
10/10
Outstanding
Posted on Apr 8, 2025
Very good, very convenient nearby, close to the airport
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Guest User
Tranquility Deluxe
Stayed in Sep 2024
Business traveler
11 review
10/10
Outstanding
Posted on Oct 28, 2024
The hotel service is very good and the breakfast is the richest we have eaten in Europe
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Response from Property: 尊敬的賓客,您好! 感謝您選擇我們的酒店,非常榮幸能為您服務!我們很高興您對巴塞羅·埃姆佩拉特麗茲酒店的服務感到滿意,並且享受了我們豐富的早餐,這是我們為客人精心準備的一部分。我們的餐廳每天提供巴塞羅健康美食菜單,結合美味與健康的餐食選擇,希望能給您留下美好的回憶。我們將懷揣着您的這份信任,不斷進步並時刻準備着給您帶來更加完美的服務,期待您的再次光臨!Barceló Emperatriz Staff
KimJongwon
Deluxe Room 1 King Bed
Stayed in Feb 2024
Business traveler
2 review
10/10
Outstanding
Posted on Mar 21, 2024
The staff is very friendly and the prices are reasonable even though it is a 5 star hotel.
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Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.The entire team look forward to welcoming you back for a future visit.Best regards,Equipo Barceló Emperatriz