Sarova Whitesands Beach Resort & Spa

Sarova Whitesands Beach Resort & Spa Reviews

Sarova Whitesands Beach Resort & Spa

Off Malindi Road, Mombasa, 00801, KenyaSee Hotel Details
Sarova Whitesands Beach Resort & Spa
Sarova Whitesands Beach Resort & SpaSarova Whitesands Beach Resort & SpaSarova Whitesands Beach Resort & Spa
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1 night

Guest Reviews

8.9/10
Very Good
73 review
Verified reviews
Location8.9
Amenities9.0
Service9.0
Cleanliness9.0
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All reviews(73)
Positive reviews(18)
Reviews with photos/video(5)
Razia Kanani
Garden Facing Twin Room
Stayed in Jun 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 19, 2025
It was great. The price was a bit high but on the whole It was fantastic
Response from Property: Dear Razia Kanani,Thank you for the high rating and for sharing your valuable feedback on this forum. Your positive feedback not only endorses such belief; but it will also serve as an inspiration to consistently maintain the high standards.We're very honored having you in our resort and looking forward for your next visit! Kind Regards, Francis Msengeti, General Manager.
Guest User
Garden Facing Double Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 17, 2025
It was a pleasant stay, their food is very good and their rooms are decent
Response from Property: Dear Guest,We appreciate you for recommending Sarova Whitesands Beach Resort & Spa to other travelers and take pride in knowing our guests are happy with their store experience We are very happy to read that our, gourmet experience as well as the facility met your expectations.We trust we will have the pleasure of welcoming you back.Warm Regards,Francis Msengeti,General Manager.
Guest User
Premier Sea Facing Room
Stayed in Sep 2023
Couple
1 review
10/10
Outstanding
Posted on Oct 23, 2023
Sarova was amazing. Everything exceeded my expectations. I am going back without hesitation.
Response from Property: Dear Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We shall continue walking the extra mile to gain your loyalty.Kind Regards,Francis Msengeti.General Manager.
Guest User
Garden Facing Double Room
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 16, 2025
Extremely nice
Response from Property: Dear Guest,We appreciate you for recommending Sarova Whitesands Beach Resort & Spa to other travelers and take pride in knowing our guests are happy with their store experience. We trust we will have the pleasure of welcoming you back.Warm Regards,Francis Msengeti,General Manager.
Marc Albert
Garden Facing Room
Stayed in Aug 2022
Couple
9 review
10/10
Outstanding
Posted on Sep 11, 2022
This was my third stay at Sarova Whitesands, and it will certainly not be my last. The hotel service, facilities, and location were perfect! The room was pristine as always, the food was terrific, and entertaining was wonderful. They make their guests feel like family. I would add that I’m a picky traveler.
Response from Property: Dear Marc Albert,We appreciate you for recommending Sarova Whitesands Beach Resort & Spa to other travelers and take pride in knowing our guests are happy with their store experience We are very happy to read that our, gourmet experience as well as the facility met your expectations.It would be an honor having you try our new menu offerings at Thai Chi by the Sea (former Lido lounge) next you are in Mombasa.We trust we will have the pleasure of welcoming you back.Warm Regards,Francis Msengeti,General Manager.
machariapeter
Garden Facing Double Room
Stayed in Sep 2022
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 31, 2022
I got WOW experience.
Response from Property: Dear Macharia Peter,Thank you for the high rating and for sharing your valuable feedback on this forum.Your positive feedback not only endorses such belief; but it will also serve as an inspiration to consistently maintain the high standards. We're very honored having you in our resort and looking forward for your next visit!Kind Regards,Francis Msengeti,General Manager.
Guest User
Garden Facing Twin Room
Stayed in May 2025
Business traveler
24 review
10/10
Outstanding
Posted on Jun 12, 2025
The environment is very good, Facilities: Complete Sanitation: OK Environment: Comfortable Service: Good
Original TextTranslated by Google
Response from Property: Dear Guest,We appreciate you for recommending Sarova Whitesands Beach Resort & Spa to other travelers and take pride in knowing our guests are happy with their store experience. We trust we will have the pleasure of welcoming you back.Karibu Tena!Warm Regards,Francis Msengeti,General Manager.
Guest User
Garden Facing Twin Room
Stayed in Jun 2025
Other
34 review
10/10
Outstanding
Posted on Jul 18, 2025
Perfect experience, great location, great service, clean and delicious food
Original TextTranslated by Google
Response from Property: Dear Guest,We wish to take this opportunity to thank you for this amazing feedback.All hotel services have been mentioned in your review extremely favorably and we are happy to know that we exceeded your expectations. Karibu Tena.Kind regardsFrancis MsengetiGeneral Manager
Guest User
Garden Facing Double Room
Stayed in Jan 2025
Traveling with friends
25 review
8.0/10
Very Good
Posted on Feb 22, 2025
It's OK
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for taking the time to write a review about your stay.We appreciate you for giving us a perfect rating. We eagerly look forward to your next stay.Kind Regards,Francis Msengeti,General Manager.
Anonymous User
Garden Facing Room
Stayed in Apr 2024
Family
55 review
10/10
Outstanding
Posted on Aug 23, 2024
The beach is very beautiful, there are many tourists, the service is quite good, the hotel and food are also good, the seaside is very interesting, I like it very much, the sunrise is very beautiful, it is worth getting up early.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to post your review following your stay with us.We are absolutely delighted to read how you thoroughly enjoyed yourselves during your stay and were blown away by the panoramic view.The staff are passionate about ensuring every guest's stay with us is amazing and that every guest leaves wanting to return. We can’t wait to welcome you back ‘home’ for another getaway.Kind Regards,Francis Msengeti,General Manager.
Gudumanyouzhe
Garden Facing Twin Room
Stayed in Jun 2025
Traveling with friends
13 review
9.7/10
Amazing
Posted on Jul 14, 2025
Not bad Facilities: OK
Original TextTranslated by Google
Response from Property: Dear Gudumanyouzhe,Thank you for taking the time to review your stay with us. We are thrilled that our hotel made for a great holiday destination. We look forward to hosting you in the near future.Kind Regards,Francis Msengeti,General Manager.
Guest User
Garden Facing Room
Stayed in Jul 2023
Traveling with friends
3 review
9.5/10
Amazing
Posted on Aug 13, 2023
The facilities are great! And breakfast and dinner are so delicious🥹You have to pay for drinks separately for lunch and dinner. The swimming pool with slide is available from 9:00 am to 6:00 pm. The slide is faster than I thought haha
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your heartfelt comments on our resort and its splendid offerings.It gives us immense delight to know that you had an incredible time with us.The team and I look forward to having the pleasure of welcoming you back soon.Kind Regards,Francis Msengeti,General Manager.
Guest User
Garden Facing Double Room
Stayed in Jul 2023
Family
3 review
10/10
Outstanding
Posted on Aug 29, 2023
Very satisfied, I want to go next time I have time
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We shall continue walking the extra mile to gain your loyalty.Kind Regards,Francis Msengeti.General Manager.