This time I stayed at Vienna Hotel (Haikou Qilou Old Street Provincial Government Branch) in Haikou. I thought it was just an ordinary stay, but I didn't expect to get a surprise far beyond my expectations.
When I arrived, the female manager at the front desk (employee number 001) came forward in person and enthusiastically guided the parking, making the guests feel fully valued. The front desk guy Xiao Wei was also excellent. When checking in, he was professional and efficient.
Walking into the hotel, the decoration showed the style of a five-star hotel. After staying for one night, the experience was excellent, and I chose to stay without hesitation. What surprised me even more was that the hotel actually provided airport delivery service! On the day of the airport delivery, Xiao Wei, a front desk staff member, accompanied me all the way. After arriving at the airport, Comrade Xiao Wei took the initiative to help open the car door and unload the luggage. This thoughtful and considerate treatment is difficult to achieve even for a five-star hotel.
Vienna Hotel, with its enthusiastic attitude, high-quality environment and ultimate service, brought me an extremely comfortable stay experience.
In addition, the hotel is in a very good location. It is close to Qilou Old Street, only 2 kilometers away, but it doesn’t feel as chaotic as living in Qilou Old Street. The hotel is next to Four Seasons Hotel, and many of them are shared spaces. Personally, I think that in comparison, the rooms at Vienna Hotel are larger, the room facilities are newer, and the door and lobby are more spacious, bright and beautiful.
"This time I stayed at Vienna Hotel (Haikou Qilou Old Street Provincial Government Branch) in Haikou. I thought it was just an ordinary stay, but I didn't expect to get a surprise far beyond my expectations.
When I arrived, the female manager at the front desk (employee number 001) came forward in person and enthusiastically guided the parking, making the guests feel fully valued. The front desk guy Xiao Wei was also excellent. When checking in, he was professional and efficient.
Walking into the hotel, the decoration showed the style of a five-star hotel. After staying for one night, the experience was excellent, and I chose to stay without hesitation. What surprised me even more was that the hotel actually provided airport delivery service! On the day of the airport delivery, Xiao Wei, a front desk staff member, accompanied me all the way. After arriving at the airport, Comrade Xiao Wei took the initiative to help open the car door and unload the luggage. This thoughtful and considerate treatment is difficult to achieve even for a five-star hotel.
Vienna Hotel, with its enthusiastic attitude, high-quality environment and ultimate service, brought me an extremely comfortable stay experience.
In addition, the hotel is in a very good location. It is close to Qilou Old Street, only 2 kilometers away, but it doesn’t feel as chaotic as living in Qilou Old Street. The hotel is next to Four Seasons Hotel, and many of them are shared spaces. Personally, I think that in comparison, the rooms at Vienna Hotel are larger, the room facilities are newer, and the door and lobby are more spacious, bright and beautiful."