To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities2.9
Service3.2
Cleanliness3.4
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All reviews(51)
Positive reviews(36)
Reviews with photos/video(13)
Great location(8)
Amenities were average(6)
Convenient location(4)
Awesome stay(3)
Friendly owner(3)
Negative reviews(15)
Guest User
Standard Room With Double Bed-Accessible
Stayed in Jun 2024
Business travelers
1 review
2.0/5
Posted on Jun 24, 2024
I arrived at 10:30pm after a 16-hour flight The hotel was overbooked and the staff on-site was a mess trying to find a solution. Some peope didn't get to check-in and had to stay somewhere else. I was one of few "lucky" ones who got to check in after more than an hour after arriving.
The room was not clean (see the pics). A staff of the hotel opened the door randomly and said he thought the room was empty.
There's no water in the room. The air conditioner was awfully loud.
The staff asked for my email at check-in, saying that they would send a receipt by email after I checked out. It's been more than 2 weeks now and I still haven't received the receipt.
g_soo23
Single Room
Stayed in Jun 2024
Solo travelers
20 review
4.2/5
Very Good
Posted on Jul 2, 2024
The Paramount Hotel in NYC boasts a prime location, offering easy access to Times Square, Broadway, and the subway, making it ideal for tourists. While the location is undoubtedly its best feature, the rest of the hotel experience is fairly average. The accommodations are adequate but don't stand out in terms of comfort or amenities. If proximity to key attractions is your priority, the Paramount is a solid choice.
Guest User
Single Room
Stayed in Aug 2024
Other
6 review
4.5/5
Great
Posted on Sep 6, 2024
Good overall. Compared to price, it has good quality in NYC.
The location is good.
Emilio Padulo
Single Room
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Staying at the Paraount New York on Broadway offered a delightful experience. The hotel's prime location provided easy access to Broadway shows and Times Square. The rooms, while compact, were impeccably clean and well-appointed. Service was attentive and professional, ensuring a comfortable stay. The historic charm of the building added a unique touch to our visit. Highly recommended for travelers seeking a blend of convenience and character.
Zaheem Ahemed
Standard Room With Double Bed-Accessible
Stayed in Feb 2024
Booked for others
8 review
2.7/5
Posted on Feb 20, 2024
Worth for location
Sophie
Standard Room with Double Bed
Stayed in Feb 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Feb 14, 2024
Was very amazed by this hotel. The location is perfect 2min by walk from Times Square, the staff is very friendly the hotel is clean but a bit busy in the lobby but the hotel is massive with a lot of guests so understandable and last but not least my room was perfect
Highly recommend!
Guest User
Superior Twin Room
Stayed in Jan 2024
Travel with friends
11 review
4.2/5
Very Good
Posted on Jan 26, 2024
Its a comfy cozy corner around Times Square. It would be great if you want to stay around times square. Have a good time
Li Eng
Superior Queen Room
Stayed in May 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on May 11, 2023
Great location with basic facilities, no fridge in the room. However I am very happy with overall service!
Nicoleth weather
Superior Queen Room
Stayed in Apr 2023
Business travelers
5 review
2.0/5
Posted on May 2, 2023
The hotel is dirty this hotel must be 2 Star ⭐️ please .. heater is not working staff not friendly at all . I waisted my money 💰 170USD The price is too high the hotel is not up to standard
🥲🥲🥲🥲 Pleased don’t Book there please 🙏 you will waisted your money and your time .. so tress full hotel 🏨
Cristian 高可天
Single Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 28, 2024
it was a good place to stay. But bring toothbrush and toothpaste.
Guest User
Superior Twin Room
Stayed in Jul 2023
Travel with friends
1 review
3.0/5
Posted on Jul 21, 2023
Great location but very noisy. Air con very old and noisy- when it worked.
No facilities in room - no kettle or even glasses or paper cups. No fridge. ice and water only available on one floor and some times the flow was reduced to a trickle.
Internet was intermittent and kept going off.
Water wasn’t very hot.
Lobby is amazing but behind that facade not that great
Hannah22
Double Room with One Double Bed-Disability Access
Stayed in Jul 2023
Travel with friends
3 review
4.5/5
Great
Posted on Jul 12, 2023
Great location if you’re looking for a place near the theaters. Really close to Times Square. Noisy construction will wake you up promptly at 8am if your room face the street as they’re building right by hotel. Staff was very friendly and attentive to our needs.
Anonymous User
Single Room
Stayed in Oct 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Oct 27, 2024
Great location
Guest User
Double Room with One Double Bed-Disability Access
Stayed in Mar 2023
Other
2 review
4.2/5
Very Good
Posted on Mar 12, 2023
The location is perfect close to everything in Times Square, the rooms are pretty small that a microwave or refrigerator are not available. The concierge was professional.
Guest User
Deluxe King Room
Stayed in May 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 23, 2023
the location is convenient. it is near time square. the room is very clean.