Overseas Chinese Mansion Hotel (Shantou China Travel Service Bufeng Lotus Shop) Guest Reviews
4.5/5
Good
1653 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1653)
Positive reviews(1604)
Reviews with photos/video(313)
Convenient parking(164)
Great value for money(144)
Friendly front desk staff(117)
Convenient for shopping(60)
Well decorated(57)
Close to airport(42)
Many dining options(19)
Convenient public transportation(19)
Negative reviews(49)
James
Deluxe Twin Room
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The hotel is very convenient for shopping and eating. There's nice food around the hotel. The room is very cosy and spacious, since they have renovated the rooms. You can take the public bus just outside the hotel to Zhong Shan garden easily. I will stay at this hotel again when I am going to Shantou.
Response from Property: Dear guests and friends, thank you sincerely for your five-star review. Sincerely thank you for your enthusiastic recommendation and praise. The hotel is in a prime location. The newly popular Jinxin Pedestrian Street and the Jinsha Park with a great walking scenery are less than 200 meters away from the hotel. There are also large supermarkets such as CP Lotus and China Travel Tea House in the hotel compound. There are also many Chaoshan food snack shops on Changping Road. Shopping and food are available. Park your car on the ground or underground parking lot of the hotel, and walk or share an electric car to the store to taste fresh and hot authentic food. The surrounding attractions are also rich and varied, including the must-visit small park scenic area, Shantou History and Culture Museum, Shantou Hostel, old city arcade, and seaside promenade. The hotel will also recommend more attractions worth checking in according to the guests' travel preferences. You can buy express tickets for the airport bus in the lobby, and you can also take the express bus directly to the hotel at the airport. The renovated guest rooms are fresh, comfortable and cost-effective. Thank you friends for showing the Overseas Chinese Building from their perspectives with pictures and texts. It is an honor for the hotel and also a driving force for us to constantly encourage ourselves to keep updating and improving. Thank you again for your support, wish you all a happy life and look forward to your next visit.
JCnh
Simple Double Room
Stayed in Nov 2024
Couples
22 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Nice place to be near to many spots. Ginsa park, ginsa pedestrian. Many eateries. Not a bad place to be.
Response from Property: Dear guest, it is s great honor to receive your praise. We look forward to serving you better next time. Shantou Overseas Chinese Building Hotel is strategically located, close to small park attractions, Haibin Road Ferry Terminal, Huawu Food Market, and Internet celebrity Longyan Road Food Pedestrian Street, Vientiane City and Suning Business District, etc., whether it is purposeful travel or leisurely walking, the hotel is the best location to choose from. The parking lot is sufficient, with new energy charging piles inside. There is a large supermarket Lotus Charoen and a private restaurant in the courtyard. You can choose from a variety of takeaways covering kilometers without leaving home, which is very convenient. The guest rooms were redesigned and renovated in 2019. They are light, luxurious and warm. The rooms have wide views, are airy and bright, and the prices are very affordable. Although the meeting with you may only be short-lived, in the future, Shantou Overseas Chinese Building Hotel will always provide a comfortable home-like environment, considerate butler service and inherit Chaoshan and overseas Chinese culture. We have always been here because we love it!
Decha Chunhakhantharot
Deluxe Room (Single bed)
Stayed in Apr 2024
Solo travelers
12 review
2.7/5
Posted on May 16, 2024
Limited amenities water only 2 bottles in the room and you have to asking for more. And will only give another 2 bottles only (stay for 2 persons).
有限的Amenities房间里只有两瓶水,多问要但只给多两瓶(供两人入住)。
Loss key card but hotel charge 50 yuan per one piece (over price charge). This charge price did not mention. After negotiation reduce charge to 30 yuan (but still over price). Room rate 200 yuan but charge key card loss 30 yuan???
丢失钥匙卡,酒店收取每张50元的费用(超价收费)。这个收费价格没有提到。经过协商,费用降至30元。(仍然超价格收费)。房费200元但收取钥匙卡挂失费30元???
Hotel is look much older than the advertising picture.
酒店看起来比广告上的要古老得多。
Response from Property: Dear guests and friends, I am sorry that I failed to solve the problem for you better and bring you the most satisfactory experience. The free purified water equipped in the hotel rooms is 2 bottles of Jingtian purified water and tea bags, and is equipped with Chaoshan Gongfu tea and a bag of tea for everyone to experience the charm of Chaoshan Gongfu tea culture. If the purified water needs to be equipped in the room after use, the hotel will charge according to the marked price of 2 yuan per bottle. It is up to the guests to choose. Please understand. The room card usage instructions do have a paid explanation for the loss of the room card. When checking out, colleagues will communicate with guests according to the actual situation and provide guests with a more humane solution for lost or damaged hotel items. I am sorry that the hotel's solution did not satisfy you. It is the hotel that failed to help you solve the problem more effectively and satisfactorily in terms of communication. Please forgive me. The hotel will also learn more effective hotel item handling methods to make friends experience more worry-free and more satisfied in the hotel. I look forward to serving you better next time.
Dear guests and friends, we apologize for not being able to better solve your problem and provide you with the most satisfactory experience. The hotel rooms are equipped with 2 bottles of Jingtian water and tea bags for free, and are equipped with Chaoshan Gongfu tea and a bag of tea to experience the charm of Chaoshan Gongfu tea culture. If the purified water needs to be equipped in the guest room after use, the hotel charges 2 yuan per bottle according to the listed price, and the guest is free to choose. The room card usage instructions do indeed indicate a paid explanation for the lost room card. When checking out, colleagues will also communicate with guests based on the actual situation to provide more humane solutions for handling lost or damaged hotel items. We apologize that the hotel's handling plan did not meet your satisfaction. It is because the hotel did not communicate effectively and satisfactorily to help you solve the problem. Please forgive us. The hotel will also learn more effective methods for handling hotel items, so that friends can experience a more worry free and satisfactory hotel experience. We look forward to serving you better next time.
Anh-Bao
Deluxe Room (Single bed)
Stayed in Aug 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Sep 5, 2024
This was my 3rd stay at the hotel. Last year I booked a suite on the top floor that had a generous living/dining room - amazing deal. This time I booked two deluxe rooms with queensize beds - one for me and one for my buddy. The rooms were worth the money as well.
The Overseas Chinese Mansion hotel is quite affordable. It still has a better standard (room size, furniture, age, cleanliness) than many other Shantou hotels.
The hotel is conveniently located next to one of the biggest supermarkets in the area. Many small shops and restaurants line the streets around the hotel. One can walk to the famous „small garden“ in a couple minutes.
Response from Property: Dear guests and friends, thank you for your comments, to achieve your request is our honor. The hotel is located at No. 7 Changping Road, search navigation is clearly visible, car can be directly entered, safe parking in the hotel's two major parking areas, free of charge to all hotel guests. Near the hotel, you can walk to Huawu food market, Huaqiao new village food pedestrian street and Longan road network Red Pedestrian Street. A small park and a waterfront promenade are also nearby. Those who are eating and eating can choose to walk to the place. They can save time by using the shared electric power at the hotel entrance safely. It is convenient and quick to find parking. The hotel rooms were redesigned and renovated in 2019. The old-brand rooms have been given a new look with an open and bright layout. Next time, you can experience the other series of rooms in the hotel and experience a different feeling, hotel will better maintain the new facilities, good service, to maintain the best performance-price ratio, Shantou Overseas Chinese hotel welcomes new and old friends to visit.
Cheng SQ
Simple Double Room
Stayed in Jul 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Aug 28, 2024
Hotel was renovated few years back. Staffs are friendly and helpful. The rooms are clean and the bathroom toiletries fully provided. Hot water flow is good compared to previous times when the flow is not constant. Overall renovated nicely. Of course room rates are up which is understandable. Direct airport bus to and from this hotel. Strongly recommended.
Response from Property: Dear guests and friends, thank you very much for your praise. The hotel has notified the engineering department to deal with the hot water problem. Thank you for your reminder and understanding.酒店衷心感谢朋友们的入住分享和建议,会继续提升专业技能做最好的酒店服务,维护好酒店的环境,不断更新设施设备,做好客房卫生,全面提升酒店的各项条件和服务,为住店宾客们服务!感谢大家的理解和支持,欢迎大家到汕头来旅游,入住汕头华侨大厦酒店。
ChengHai
Ultimate Deluxe Twin Room
Stayed in Apr 2024
Travel with friends
1 review
3.7/5
Posted on May 23, 2024
We had an enjoyable and comfortable stay. While the exterior looks retro, the rooms were new and modern.
Staff were friendly and helpful. There are many eateries in the vicinty too.
Response from Property: Dear friend, thank you for your review. We look forward to receiving your five-star review next time. Dear friend, it is a great honor for the hotel's facilities, environment and service to receive your praise and encouragement. I am really excited to receive feedback on your comfortable and comfortable experience during your stay. The hotel's guest rooms are designed to be luxurious and environmentally friendly, and the space and visual experience are bright and comfortable. The bedding selection, tea sets, and disposable slippers in the guest rooms are all carefully selected by colleagues. The product is put into use again. Our colleagues in the hotel are a group of lovely locals. In addition to dedicating professionalism and sincerity to our positions and work, we also help each other and work together in unity. We hope to devote our love for Shantou and the hotel to serving friends from far away like you, so that everyone can feel the enthusiasm of Shantou people and the enthusiasm of the hotel people. I wish everyone a happy life and all the best!
Diec
Deluxe Room (Single bed)
Stayed in Mar 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Many food shops close to the hotel.. Airport bus ticket counter and departure stop. City bus stop in front of the hotel.
Response from Property: Dear friend, thank you for your good comments.There are a lot of delicious food in the nearby market,It's well worth a try。感謝外國友人的選擇和支持,酒店有效發揮地理位置的優越性,對周圍景點,美食,交通做了更加詳細的介紹和總結,給賓客朋友更加具體的參考和選擇,有需要大家可以隨時聯繫酒店客服人員。酒店專設樓層免費開放洗衣房,放置烘乾機,開放閲覽室,設定地面地下停車場,新能源汽車充電樁,雙向機場直達快線等以便更快捷安全地服務到酒店的每位賓客朋友。汕頭華僑大廈酒店歡迎來自五湖四海的兄弟姐妹們,期待更好地服務大家。Welcome to Shantou all the time.
Tan Kok Lye
Ultimate Deluxe Twin Room
Stayed in Sep 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Oct 3, 2024
Good location with friendly service staff
Response from Property: Dear friend ,thank you for your choice and support.We will do better!酒店位於長平路7號,搜尋導航清晰可見,愛車可以直接入場,安心停放在酒店兩大停車區域,對所有住店客人免費。酒店附近步行就能前往華塢美食市場,華僑新村美食步行街和龍眼路網紅步行街。小公園景區和海濱長廊也在附近,邊吃邊玩消消食的可以選擇步行前往,節省時間可以選擇安全使用酒店門口的共享電動,節省尋找停車時間,方便快捷。酒店客房2019年重新設計裝修,老品牌的客房裝潢煥然一新,格局開闊明亮,下次您可以體驗下酒店的其他系列客房,體驗不一樣的感覺,酒店會更好的維護新設施,做好服務,保持最優性價比,汕頭華僑大廈酒店歡迎新老朋友的光臨。
Guest User
Simple Double Room
Stayed in Aug 2024
Travel with friends
16 review
3.7/5
Posted on Oct 6, 2024
Friendly staff.
Response from Property: Dear friend, I'm sorry that we didn't get your five-star praise this time. We look forward to serving you better next time.酒店位於長平路7號,搜尋導航清晰可見,愛車可以直接入場,安心停放在酒店兩大停車區域,對所有住店客人免費。酒店附近步行就能前往華塢美食市場,華僑新村美食步行街和龍眼路網紅步行街。小公園景區和海濱長廊也在附近,邊吃邊玩消消食的可以選擇步行前往,節省時間可以選擇安全使用酒店門口的共享電動,節省尋找停車時間,方便快捷。酒店客房2019年重新設計裝修,老品牌的客房裝潢煥然一新,格局開闊明亮,下次您可以體驗下酒店的其他系列客房,體驗不一樣的感覺,酒店會更好的維護新設施,做好服務,保持最優性價比,汕頭華僑大廈酒店歡迎新老朋友的光臨。
Xiongmaobianbiancha
Deluxe Twin Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 25, 2025
The hotel is located at the junction of Changping Road and Shanzhang Road. The transportation is quite convenient. You can take a bus directly from Shantou Station. The surrounding area is very lively because it is the old city. The key is that it is very convenient to go to the small park and Longyan South Road. There is also a free parking lot. The hotel is of some scale. To my surprise, the decoration is relatively new and the service is also very good. What impressed me most was that the hotel took the initiative to ask for any opinions and suggestions. I mentioned some opinions and suggestions casually (didn't expect any response), but the hotel was very serious and gave feedback immediately, which made me feel that it was not a formality and the hygiene was also quite good.
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you very much for your sincere and positive praise of the hotel. We will serve every guest in the store carefully and take more detailed actions to make everyone feel the warmth of the hotel and feel at home. The hotel navigation is clear, the location is very convenient for eating, drinking and shopping, and parking is convenient. The style is fresh and open after the new renovation. Caring for guests during their stay is also one of the hotel's detailed services. We hope that you can enjoy a comfortable and warm accommodation environment during your stay, and we also hope to listen to your valuable suggestions so that the hotel can better improve and serve you. In the new year, while making new work plans and site plans, the hotel will continue to deepen the knowledge of hotel services, and make facilities, environment, hygiene and services to the extreme. We also sincerely thank new and old customers for their trust and support. The future is promising, and we look forward to your next home!
Guest User
Simple Double Room
Stayed in Jan 2025
Business travelers
173 review
5.0/5
Outstanding
Posted on Feb 24, 2025
This is my first time staying in Shantou on a business trip. The hotel is clean and tidy, the environment is good, and the price is very affordable. There is a direct bus to the airport in the hotel, and it is not far from the popular Longyan South Road. It is good.
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you very much for leaving a five-point praise and praise for the hotel. We are more motivated to move forward! The hotel has a superior geographical location. The newly popular Jinxin Pedestrian Street and the Jinsha Park with excellent walking scenery are less than 200 meters away from the hotel. There are also large supermarkets CP Lotus and China Travel Tea House in the hotel compound. There are also many Chaoshan food snack shops on Changping Road. Shopping and food are available. Park your car on the ground or underground parking lot of the hotel, and walk or share an electric car to the store to taste fresh and hot authentic food. The surrounding attractions are also rich and varied, including the must-visit small park scenic area, Shantou History and Culture Museum, Shantou Hostel, old city arcade, and seaside promenade. The hotel will also recommend more worth-visiting attractions according to the guests' travel preferences. You can buy express tickets for the airport bus in the lobby, and you can also take the express bus directly to the hotel at the airport. The renovated guest rooms are fresh, comfortable and cost-effective. Thank you to all friends for being willing to share and show their views of the Overseas Chinese Hotel. It is an honor for the hotel and also a driving force for us to constantly encourage ourselves to keep updating and improving. Thank you again for your support and wish you all a beautiful new year!
Guest User
Deluxe Room (Single bed)
Stayed in Jan 2025
Business travelers
18 review
4.1/5
Very Good
Posted on Feb 24, 2025
The room is clean and comfortable, the location is also very good, and it is very convenient to travel. It is not far from the small park, Longyan South Road, and the square ferry. The service attitude is very friendly. I highly recommend it. The dry and wet are separated, and the exhaust fan is on all night. It's a bit lively on the roadside
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you for your comments and recommendations. Welcome to visit us next time. We look forward to receiving your five-star praise. We will be more motivated to move forward! The hotel has a superior geographical location. The newly popular Jinxin Pedestrian Street and the Jinsha Park with excellent walking scenery are less than 200 meters away from the hotel. There are also large supermarkets such as CP Lotus and China Travel Tea House in the hotel compound. There are also many Chaoshan food snack shops on Changping Road. Shopping and food are available. Park your car on the ground or underground parking lot of the hotel, and you can walk or share an electric car to the store to taste fresh and hot authentic food. The surrounding attractions are also rich and varied, including the must-visit small park scenic area, Shantou History and Culture Museum, Shantou Hostel, old city arcade, and seaside promenade. The hotel will also recommend more attractions worth checking in according to the guests' travel preferences. You can buy express tickets for the airport bus in the lobby, and you can also take the express bus directly to the hotel at the airport. The renovated guest rooms are fresh, comfortable and cost-effective. Thank you friends for sharing and showing the Overseas Chinese Building from their own perspectives. This is an honor for the hotel and also a driving force for us to constantly encourage ourselves to keep updating and improving. Thank you again for your support and wish you all a happy life with endless surprises.
Anonymous User
Deluxe Room (Single bed)
Stayed in Jan 2025
Travel with friends
67 review
4.5/5
Great
Posted on Feb 22, 2025
The hotel is in a great location. It is very close to attractions and snack streets. It's an old star hotel with decent facilities. The air conditioner has no heating mode. If you come in winter, ask the front desk for a heater. All the king-size rooms are close to the road, which can be a bit noisy for light sleepers. The waiter changed us to a twin-bed room close to the parking lot, which is quieter.
The front desk service was very good, and a small gift of tea was given when I left.
Original TextTranslated by Google
Response from Property: Dear guests, we look forward to receiving your five-star praise next time. This will give us more motivation to move forward! The hotel has a superior geographical location. The newly popular Jinxin Pedestrian Street and the Jinsha Park with excellent walking scenery are less than 200 meters away from the hotel. There are also large supermarkets CP Lotus and China Travel Tea House in the hotel compound, and there are many Chaoshan food snack shops on Changping Road. There is everything for shopping and food. You can park your car in the hotel's ground or underground parking lot, and you can walk or take a shared electric car to the store to taste fresh and hot authentic food. There are also many attractions to choose from in the surrounding area, including the must-visit small park scenic area, Shantou History and Culture Museum, Shantou Hotel, the old city arcades, and the seaside promenade. The hotel will also recommend more tourist spots worth visiting based on the guests' travel preferences. You can buy express tickets for the airport bus in the lobby, and you can also take the express bus directly to the hotel at the airport. The renovated guest rooms are fresh, comfortable and cost-effective. Thank you to all friends for being willing to share and show their views of the Overseas Chinese Hotel. It is an honor for the hotel and also a driving force for us to constantly encourage ourselves to keep updating and improving. Thank you again for your support and wish you all a beautiful new year!
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The hotel is in a prime location, close to the small park in the core recreation area, and it is also convenient to eat nearby. The front desk staff is warm and considerate. The room was clean and tidy, and they also provided disposable toilet seats, which was very satisfactory.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for leaving a five-point praise and praise for the hotel. We are more motivated to move forward! The hotel has a superior geographical location. The newly popular Jinxin Pedestrian Street and the Jinsha Park with excellent walking scenery are less than 200 meters away from the hotel. There are also large supermarkets CP Lotus and China Travel Tea House in the hotel compound, and there are many Chaoshan food snack shops on Changping Road. There is everything for shopping and food. You can park your car in the hotel's ground or underground parking lot, and you can walk or take a shared electric car to the store to taste fresh and hot authentic food. There are also many attractions to choose from in the surrounding area, including the must-visit small park scenic area, Shantou History and Culture Museum, Shantou Hotel, the old city arcades, and the seaside promenade. The hotel will also recommend more tourist spots worth visiting based on the guests' travel preferences. You can buy express tickets for the airport bus in the lobby, and you can also take the express bus directly to the hotel at the airport. The renovated guest rooms are fresh, comfortable and cost-effective. Thank you to all friends for being willing to share and show their views of the Overseas Chinese Hotel. It is an honor for the hotel and also a driving force for us to constantly encourage ourselves to keep updating and improving. Thank you again for your support and wish you all a beautiful new year!
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
1 review
4.8/5
Amazing
Posted on Feb 20, 2025
The 100+ on weekdays is a great choice. You don't have to worry about parking problems, and there are charging stations. It can be said that it is a cost-effective self-driving hotel choice in the old city.
As for the room, it is relatively clean, there is a disposable toilet seat, and the water pressure for showering is no problem. If it is 100+ on weekdays, 200+ on weekends, and 300+ on holidays, it is a good choice for cost-effectiveness.
The location is also very good, and the sound insulation is very good in hotels of the same price
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you for your comments. It is an honor that the hotel has been recognized and praised by you for its high cost-effectiveness and professional service. The hotel will definitely continue to work hard and carry forward. The Overseas Chinese Building Hotel is a well-known foreign-related three-star hotel in Shantou. It has accumulated years of experience, but it also conforms to the changes of the times. In 2019, the hotel started from itself, carried out overall planning and skills training, and designed and renovated guest rooms. The layout is open and the style is fresh, which is suitable for family and business travel. Senior employees continue to work hard, and new blood joins in. Let's learn and grow together and work together to make the Shantou Overseas Chinese Building Hotel better in the new era. In the new year, we will take the valuable opinions of each guest more seriously, strive to update and improve, and do our best. Welcome everyone to Shantou and stay at the Shantou Overseas Chinese Building Hotel.