Mony Reach Angkor Hotel Reviews

Response from Property: Dear Carol, Thank you for taking the time to leave a review, and we're delighted to hear you enjoyed your 3-night stay with us! We take pride in maintaining a clean environment, and we're happy to know the location was convenient for your needs. Our staff thrives on being helpful, so it's wonderful to hear they made a positive impression on you. We hope to see you again soon.Best regards,Beley and Mony Reach Angkor Team.

Response from Property: Dear value guest,Thank you for taking the time to share your feedback about your recent stay at Mony Reach Angkor Hotel. We're pleased to hear that you found our hotel clean and that our front desk staff provided excellent service.We apologize for any discomfort you experienced due to the firmness of the beds. We understand the importance of a good night's sleep, and we will take your comments into consideration as we strive to improve our guests' comfort.Regarding the curtains, we apologize for any inconvenience caused by the lack of blackout curtains. We appreciate your suggestion to bring eye shades to help mitigate the issue and will also explore options to improve the light-blocking capabilities of our window coverings.We're sorry to hear about the noise disturbance from surrounding bars. While we strive to provide a peaceful environment for our guests, we understand that external factors beyond our control may impact the overall experience. We appreciate your understanding in this matter.Your feedback about the shower configuration is duly noted, and we apologize for any confusion. We will review our website images to ensure they accurately reflect the room features for future guests.We're glad to hear that you enjoyed the balcony and pool areas. Your satisfaction is important to us, and we hope that these aspects of your stay provided some relaxation and enjoyment.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear Hancongcong,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay and that our newly renovated rooms, delicious food, and hotel service exceeded your expectations.Your kind words about our staff truly mean a lot to us. We take great pride in providing exceptional service to all our guests, and it's fantastic to hear that our team's efforts made your trip memorable. We will be sure to pass along your compliments to the entire team.We appreciate your recommendation and are delighted that you found our hotel well-managed and in an excellent location. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional stay in the future!Best regards,Mony Reach Angkor Family

Response from Property: Dear valued guest,Thank you for taking the time to leave us a review. We are so glad to hear that you enjoyed our beautiful design and our friendly staff. We also appreciate your feedback on the room noise and the sink drainage issue.We are aware of the issue with the window in your room, and we are working to have it repaired as soon as possible. In the meantime, we have taken steps to reduce the noise by installing soundproofing curtains. We have also inspected the sink drainage in your room, and we have found that it is a minor issue that can be easily resolved. We will be addressing this issue immediately.We apologize for any inconvenience that these issues may have caused you. We value your feedback, and we are committed to providing our guests with the best possible experience.We hope to have the opportunity to welcome you back to our hotel in the future.Sincerely,Beley and Mony Reach Family

Response from Property: Dear valued guest.Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed your stay at our newly renovated hotel and found it to be clean, tidy, and with friendly staff.We are particularly proud of our recent renovations, which have helped us to create a modern and comfortable environment for our guests. We also work hard to ensure that our staff is always friendly and helpful, so we're delighted to hear that you had a positive experience with them.We hope you had the opportunity to explore all that our hotel has to offer, including [mention specific amenities or features the guest might have enjoyed]. We are located in a great central location, which makes it easy to get to all the major attractions.We appreciate your business and look forward to welcoming you back soon!Best regards,Beley and Mony Reach Family

Response from Property: Dear Valued Guest,It warms our hearts to hear you say this is a "Great place as it is." We are thrilled to have you back for your second stay and that everything lived up to your expectations! Tidy and clean rooms are a top priority for us, so knowing we delivered on that front makes us incredibly happy. We are always looking for ways to refine the guest experience and your insights are invaluable.Whatever it was, we're so grateful you chose our hotel again and that it continues to be a great place as it is for you. We can't wait to welcome you back for a third stay and hopefully many more to come!Best regards,Beley and Mony Reach Angkor Family.

Response from Property: Dear Naikeang Din,Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed your stay with us and that you found our hotel clean, affordable, and conveniently located near Pub Street.Your satisfaction is our top priority, and we're thrilled that we could meet your expectations during your time with us.Once again, thank you for choosing Mony Reach Angkor Hotel as your home aways from home during your trip in Siem Reap. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear Saint,Thank you for taking the time to share your positive feedback about your recent stay at our hotel! We are thrilled to hear that you found everything to be great, including our friendly and helpful staff and the convenient location.Your kind words about our team are truly appreciated. We believe our staff is one of our greatest assets, and they are dedicated to providing exceptional service to every guest. We are glad to know that their efforts made a positive impact on your stay.We are also delighted to hear that you enjoyed our location. Being centrally located allows our guests to easily explore all that Siem Reap has to offer.Thank you again for choosing our hotel and for sharing your positive review. We hope to welcome you back soon!Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear lan,Thank you for your wonderful review. We're so glad to hear that you enjoyed our convenient location, comfortable rooms, and friendly staff. It's great to know our shuttle service and proximity to the bar street made your stay even more enjoyable. We always aim to create a home-like atmosphere for our guests, and we're happy to hear you felt that. We look forward to welcoming you again on your next business trip.Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear value guest, Thank you for sharing your experience. We’re delighted to hear that you enjoyed our clean and quiet hotel, convenient location, and friendly service.We appreciate your feedback regarding breakfast and will take it into consideration as we work to improve our offerings. Your input helps us enhance the experience for all our guests.We hope to welcome you back again in the future for an even better stay. Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear value guest,The hotel room is great, large in size, clean and hygienic, with complete facilities; the location of the hotel is also very good, just a few minutes walk to Pub Street; the front desk is friendly, the service is good, and the English is very fluent. This hotel is definitely a must-have when traveling to Siem Reap The best choice!Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear Zilin, Thank you for your kind words and for sharing your experience with us! We are delighted to hear that our staff's hospitality, amenities, and attention to detail made your first trip to Siem Reap and Cambodia unforgettable.It’s wonderful to know that you enjoyed our location, breakfast, and the little touches we provided to make your stay more comfortable. Your recommendation means a lot to us, and we truly appreciate your support.We hope to welcome you back again soon for another memorable stay!Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear value guest, Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you enjoyed the swimming pool, appreciated our new rooms, and found our service to be good.We appreciate your valuable feedback regarding the faucet cover switch, and we will certainly review this to enhance the convenience for our guests.Your local recommendations for places to eat and catch a movie, especially the one offering fresh beer at an impressive price, are much appreciated. Sharing insights about the distance and travel time to the new airport is also helpful for fellow travelers.We are grateful for your detailed feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Best regards,Belely and Mony Reach Angkor Family

Response from Property: Dear value guest,Thank you so much for taking the time to share your wonderful review of your recent stay at our hotel! We're absolutely thrilled to hear that you enjoyed your Angkor Wat experience and that our hotel played a part in making it memorable.Your praise for our location and cleanliness truly warms our hearts. It's fantastic to hear that the proximity to Pub Street was perfect for exploring the festive vibe and delicious restaurants, from local spots to tourist favorites. We loved your description of the towel animal in your room and are delighted you found our amenities well-stocked and thoughtful. Those cotton swabs definitely come in handy.We understand your early morning wake-up for the sunrise tour and the unexpected locked door situation. While we aim to ensure all facilities are accessible at most times, we apologize for any inconvenience this caused. We'll certainly discuss this with our team to see how we can improve late-night access options for future guests.Thank you again for choosing our hotel and for sharing your fantastic review. We hope to welcome you back to Siem Reap soon for another unforgettable stay, with early-morning explorations made a little smoother!Best regards,Mony Reach Angkor Family