InterContinental New York Times Square Reviews

Awesome services from the reception team, especially the managers David and James, will stay again; location is good, breakfast decent, room good size and nice view s.

Location was good, concierge service was good.

Great location. However watch out for beggar in the area. On of them followed us into the hotel lift trying to mug us. No security at the door to stop stranger entering the hotel. So stay vigilant!!!

It was so nice to stay in NY in a very central location

Great stay here. they do offer a 25 dollars card for guest to be spent at mini bar or breakfast which we appreciated

Location was fine, but we had to pay amenity fee. Even though we paid the fee, there was no toothbrush. It was bad for me.

Very disappointing. Location is great. Service is fine. However, quality of hotel is low. Tv don’t work. Rain shower leaky. Couldn’t get a simple stool for my kids who can’t reach the sink…

During check in the asian young lady, she was not really polite, a bit rude, maybe it is normal in such a mass New York city, but for Intercontinental Hotel it shouldn’t be! She gave me handicap room, without any informing me! Later I had to wait 30 minutes in order to change it to another room. The new room window was broken, Room number 748, engineer came and could not fix, this took another 30-40 minutes. The bathroom I could find some blond hairs from previous tenants mostly, was not really clean. Price wise for such a service 500$ is too much, I would hardly pay even 200$ for such a services and conditions! I will not stay anymore in this hotel!

Excellent location cleanliness service facilities

There is a $40 daily amenity fee to be careful

Good large hotel with nice gym close to Times Square

Nearly Great. Only one thing is that there was a big meeting during that time but it's not too bad.

Loved it great experienced cant go wrong with this hotel.....

Perfect location and staff