Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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Negative reviews(42)
Guest User
Standard Room
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 5, 2025
Big & comfortable room. Quiet even though it located at Ping Jiang Road. Very convenient to walk around there. Breakfast is nice.
Response from Property: 非常感謝親的好評哦,非常開心能給您帶來一次愉快的入住體驗,好的口碑,極致的體驗,好的方面我們會繼續保持,再接再厲做的更好,期待您的下次到來哦! 酒店聘請知名設計師打造,在保留民國建築特色的同時給顧客更舒適的入住環境,更配有國畫品鑒和國家級非物質文化遺產蘇州評彈,讓您身臨其境的感受江南水鄉地域文化。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Artiyoko
Standard Room
Stayed in Apr 2025
Family
3 review
9.0/10
Great
Posted on May 30, 2025
The hotel was perfect for the atmosphere. I don’t know what’s with the names of the hotel in Shanghai but this one you can find by the name of Art and Romance hotel. The only thing not to our satisfaction was the room temperature water in the shower(not freezing but the showers were invigorating). Since we stayed one night it doesn’t really matter to us, so we didn’t brought this issues to the manager. The room is very pleasant, also don’t expect the good view from windows cause the main thing is the inner space for relax and the small garden with some kind of pagoda which probably is in the process of being restored. The breakfast was Chinese and premade by nice woman. The rice pie was delish. My mom and I really enjoy breakfast and staying at the hotel was very nice experience. We took a lot of pictures inside the garden. Rooms located on the second floor which can be accessed from the street(go upstairs) stairs just near the silk store. And the reception is on the first floor which can be accessed through the passage from the street and from the second floor where the rooms located.
6/9
Response from Property: 非常感謝親的好評哦,非常開心能給您帶來一次愉快的入住體驗,好的口碑,極致的體驗,好的方面我們會繼續保持,再接再厲做的更好,期待您的下次到來哦! 酒店聘請知名設計師打造,在保留民國建築特色的同時給顧客更舒適的入住環境,更配有國畫品鑒和國家級非物質文化遺產蘇州評彈,讓您身臨其境的感受江南水鄉地域文化。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Anonymous User
River-view Queen Room
Stayed in Apr 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 15, 2025
Amazing location, really hard to beat if you want to stay in the historical center of Suzhou. I almost lowered my rating because my river-view room was quite loud at night and I was startled by loud banging on the street below the window around midnight and had to put in ear plugs. But the spot is great and the room is nice too.
Response from Property: Thank you for your simple but affectionate praise. Your recognition of us is the highest praise for us. The hotel provides a great experience with its superior geographical location and warm and sincere service to the families returning from afar! We will continue to work hard and serve every family member attentively. We look forward to seeing you next time. The hotel hired well-known designers to build it. While retaining the architectural features of the Republic of China, it provides customers with a more comfortable accommodation environment. It is also equipped with Chinese painting appreciation and the national intangible cultural heritage Suzhou Pingtan, allowing you to experience the regional culture of the Jiangnan water town in person. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
RebeccaLupo
River-view Queen Room
Stayed in Apr 2025
Family
32 review
10/10
Outstanding
Posted on Jun 1, 2025
Top location, pretty view, clean room, good amenities
Response from Property: 非常感謝親的好評哦,非常開心能給您帶來一次愉快的入住體驗,好的口碑,極致的體驗,好的方面我們會繼續保持,再接再厲做的更好,期待您的下次到來哦! 酒店聘請知名設計師打造,在保留民國建築特色的同時給顧客更舒適的入住環境,更配有國畫品鑒和國家級非物質文化遺產蘇州評彈,讓您身臨其境的感受江南水鄉地域文化。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Jzmn
Guestroom (Double Bed)
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 17, 2025
Location is strategic, you could easily get food nearby. The room is spacious and nice. Hotel service is good as well, 5 stars for the manager.
Response from Property: White tea breeze, nothing else, I'm waiting for the wind and you. Simple and affectionate praise, really exciting ~ The hotel provides a great value experience with its superior geographical location and warm and sincere service to the families returning from afar! We will continue to work hard and serve every family member attentively, looking forward to seeing you next time. The hotel hired well-known designers to build it, while retaining the architectural features of the Republic of China, it provides customers with a more comfortable stay environment, and is also equipped with Chinese painting appreciation and the national Pingjiang: Pingjiang: intangible cultural heritage Suzhou Pingtan, allowing you to experience the regional culture of the Jiangnan water town in person. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey! White tea breeze, nothing else, I'm waiting for the wind and you. Simple and affectionate praise, really exciting ~ The hotel provides a great value experience with its superior geographical location and warm and sincere service to the families returning from afar! We will continue to work hard and serve every family member attentively, looking forward to seeing you next time. The hotel hired well-known designers to create a more comfortable stay for customers while retaining the architectural features of the Republic of China. It is also equipped with Chinese painting appreciation and the national Pingjiang: level intangible cultural heritage Suzhou Pingtan, allowing you to experience the regional culture of the Jiangnan water town in person. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey! White tea and breeze, nothing else, I am waiting for the wind and waiting for you. Simple and affectionate praise, really exciting~ The hotel provides a super value experience with its superior geographical location and warm and sincere service to the families returning from afar! We will continue to work hard and serve every family member with heart, looking forward to seeing you next time. The hotel hired well-known designers to create a more comfortable stay for customers while retaining the architectural features of the Republic of China. It is also equipped with Chinese painting appreciation and the national Pingjiang: level intangible cultural heritage Suzhou Pingtan, allowing you to experience the regional culture of the Jiangnan water town in person. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey! White tea and breeze, nothing else, I am waiting for the wind and waiting for you. Simple and affectionate praise, really exciting ~ The hotel provides a super value experience with its superior geographical location and warm and sincere service to the families returning from afar! We will continue to work hard and serve every family member attentively, and look forward to seeing you next time. The hotel hired well-known designers to build it, while retaining the architectural features of the Republic of China, it provides customers with a more comfortable accommodation environment, and is equipped with Chinese painting appreciation and the national Pingjiang: Pingjiang: intangible cultural heritage Suzhou Pingtan, allowing you to experience the regional culture of the Jiangnan water town in person. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Min Yee
Standard Room (Nearby River)
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 9, 2025
Hotel is located at the scenic Pingjiang Road area, enjoyed walking around the area browsing for souvenirs, handicrafts, local snacks and cuisines. Hotel staff & manager are friendly, helpful with good service attitude, though our rooms are located on Level 2, we did not need to worry of lugging them up as the staff helped us to bring them up and down. We love the complimentary biscuits and snacks provided at the reception. The river view room is nice offering us glimpses of living culture as the elderly sat around on stone benches to chit chat, hustle bustle of pedestrians walking around. As the main entrance to the hotel is in a small alley, it will help to ease navigation if you contact the hotel in advance for direction.
Response from Property: White tea and breeze, nothing else to do, I am waiting for the wind and you too. Simple and affectionate praise, really exciting~ The hotel provides a great experience with its superior geographical location and warm and sincere service to the families returning from afar! We will continue to work hard and serve every family member attentively, looking forward to seeing you next time. The hotel hired well-known designers to build it, while retaining the architectural features of the Republic of China, it provides customers with a more comfortable accommodation environment, and is equipped with Chinese painting appreciation and the national Pingjiang: level intangible cultural heritage Suzhou Pingtan, allowing you to experience the regional culture of the Jiangnan water town in person. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Sunsuntravel
Standard Room
Stayed in Nov 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Dec 22, 2024
Yiman Hotel, located in the picturesque Ping Jiang Road Scenic Area in Suzhou, offers a charming mix of traditional Chinese aesthetics and modern comfort. Situated in the heart of one of Suzhou’s most historic districts, the hotel provides guests with easy access to the city’s renowned gardens, canals, and ancient architecture, making it an ideal base for exploring the cultural heart of this UNESCO World Heritage city.
### **Location: 10/10**
The hotel’s location is one of its greatest assets. Nestled along Ping Jiang Road, a picturesque, tree-lined street, the hotel is within walking distance of some of Suzhou's most famous landmarks, such as the Pingjiang Ancient Street and the Lion Grove Garden. The scenic district is a blend of old-world charm, with its traditional Chinese architecture, canals, and boutique shops. Guests can easily stroll along the narrow streets and explore the city's rich history, or take a short drive to other must-visit sites like the Humble Administrator’s Garden and Suzhou Museum. The proximity to these attractions makes the hotel an ideal choice for travelers interested in Suzhou’s cultural heritage.
### **Ambience and Design: 9/10**
Yiman Hotel's design is a blend of classic Suzhou charm and modern functionality. The hotel is housed in a traditional building that retains the elegance of old Suzhou, with wooden beams, silk accents, and antique-style furniture. The interior design evokes a peaceful, serene atmosphere, with soft lighting and artful touches that recall the tranquility of Suzhou’s famous gardens.
The rooms are spacious, featuring modern amenities such as comfortable beds, flat-screen TVs, and air conditioning, while also incorporating traditional Chinese decor. The mix of old and new gives the rooms a cozy yet sophisticated feel. The bathrooms are well-equipped with high-quality toiletries and clean, contemporary fixtures. While there are minor limitations, such as limited English-language TV channels, the rooms are overall well-appointed and comfortable.
### **Service: 8.5/10**
The service at Yiman Hotel is warm and attentive. The staff are friendly and eager to assist, offering helpful recommendations for local attractions and restaurants. While some staff members may have limited English proficiency, there is usually someone available to help with basic communication. Housekeeping is efficient, and the rooms are kept clean throughout the stay.
### **Amenities: 7.5/10**
While the hotel does not offer a large array of amenities, it provides everything needed for a comfortable stay. The on-site restaurant serves a selection of local and international dishes, though the menu is relatively limited. The hotel also offers a small spa where guests can enjoy traditional Chinese massages. Free Wi-Fi is available throughout the property, but the connection can sometimes be slow during peak hours.
### **Value for Money: 8/10**
Yiman Hotel provides good value for money, particularly considering its prime location and the quality of its accommodations. Prices are on the higher side for a boutique hotel, but they are reasonable for the level of comfort, service, and convenience it offers. For travelers looking to experience Suzhou’s cultural gems in comfort and style, Yiman Hotel is an excellent choice.
### **Conclusion: 8.5/10**
In conclusion, Yiman Hotel is a delightful choice for those visiting Suzhou. Its perfect location, blending traditional design with modern comfort, and attentive service make it a wonderful base for exploring the city’s cultural and historical treasures. While the amenities may be more limited compared to larger hotels, the overall experience offers great value for anyone looking to immerse themselves in the beauty of Suzhou.
Response from Property: 白茶清風無別事,我在等風也在等你。簡單而又飽含深情的好評,真的是好激動呢~ 酒店以優越的地理位置、熱情真誠的服務遠方而歸的家人們,提供超值的體驗!我們會繼續加油,用心服務好每一位家人,期待下次再見。 酒店聘請知名設計師打造,在保留民國建築特色的同時給顧客更舒適的入住環境,更配有國畫品鑒和國家 平江:級非物質文化遺產蘇州評彈,讓您身臨其境的感受江南水鄉地域文化。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Daniel Yan Hon
River-view Queen Room
Stayed in Nov 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Dec 20, 2024
My friends and I had a really lovely time here. The rooms are comfortable, beautifully designed, clean and well equipped. There was complementary tea in a tea set which we enjoyed. Free laundry service, with a laundry basket in the room. The location was a good fit for the sights we wanted to see. Our receptionist was helpful and suggested good food options for lunch and dinner.
Response from Property: White tea and breeze, nothing else to do, I am waiting for the wind and you too. Simple and affectionate praise, really exciting~ The hotel provides a great experience with its superior geographical location and warm and sincere service to the families returning from afar! We will continue to work hard and serve every family member attentively, looking forward to seeing you next time. The hotel hired well-known designers to build it, while retaining the architectural features of the Republic of China, it provides customers with a more comfortable accommodation environment, and is equipped with Chinese painting appreciation and the national Pingjiang: level intangible cultural heritage Suzhou Pingtan, allowing you to experience the regional culture of the Jiangnan water town in person. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Eng Keat
River-view Queen Room
Stayed in Nov 2024
Business traveler
21 review
10/10
Outstanding
Posted on Dec 21, 2024
Very nice hotel situated in the middle of Pingjiang road which is a scenic historical town. The river view room is stunning, it makes me feel like I have gone back to ancient China. The room deco is perfect for Chinese culture lovers.
Response from Property: 白茶清風無別事,我在等風也在等你。簡單而又飽含深情的好評,真的是好激動呢~ 酒店以優越的地理位置、熱情真誠的服務遠方而歸的家人們,提供超值的體驗!我們會繼續加油,用心服務好每一位家人,期待下次再見。 酒店聘請知名設計師打造,在保留民國建築特色的同時給顧客更舒適的入住環境,更配有國畫品鑒和國家 平江:級非物質文化遺產蘇州評彈,讓您身臨其境的感受江南水鄉地域文化。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
RTtravel
River-view Queen Room
Stayed in Nov 2024
Couple
38 review
7.0/10
Posted on Dec 9, 2024
1 night stay in Suzhou. I like everything about this small hotel. Please don’t bring luggage. U will have hard time carry your luggage to this hotel. Busy road during the weekend. Not much amenities. Nice boutique hotel but I don’t recommend.
Response from Property: Dear guests, we are really sorry that we failed to bring you a pleasant trip. We will further improve the problems you reported. The hotel is a renovated ancient building from the Republic of China period. In order to preserve the original classical appearance, some aspects may be a bit lacking, but we are working hard to improve it. We apologize again. Next time you visit our hotel, we will give you more discounts!
SIEW HUAN
Standard Room - Courtyard-View (Balcony)
Stayed in May 2025
Family
17 review
8.0/10
Very Good
Posted on Jul 2, 2025
Location superb. But as for cleanliness will be bad abit, but overall still good. service good
Response from Property: 尊敬的客人您好,真的很遺憾未能給您帶來愉快得旅行,對於您反饋得問題我們將進一步得完善,酒店是一家有民國時期得古建築改造的,為了保留原有的古典面貌,有些方面估計有點欠缺,不過我們正在努力的改善,這邊再次表示歉意,下次光臨我們酒店將給您們更多的優惠!
Guest User
River-view Queen Room
Stayed in Nov 2024
Couple
4 review
9.0/10
Great
Posted on Dec 7, 2024
Pros: Very good location for walking around Pingjiang road. Very handy Suzhou train station pick up service, would recommend utilising for anyone arriving by train. The room was spacious and the bed really comfortable.
Cons: bathroom had a bad smell emanating from it. There was quite a lot of construction happening while we were there, started around 7am and didn’t finish until after midnight. Would recommend bringing ear buds. Shower pressure was ok but not amazing. There is also no elevator so you will need to climb one flight of stairs to reach the rooms which are all on the first floor.
Response from Property: White tea and breeze, nothing else to do, I am waiting for the wind and you too. Simple and affectionate praise, really exciting~ The hotel provides a great experience with its superior geographical location and warm and sincere service to the families returning from afar! We will continue to work hard and serve every family member attentively, looking forward to seeing you next time. The hotel hired well-known designers to build it, while retaining the architectural features of the Republic of China, it provides customers with a more comfortable accommodation environment, and is equipped with Chinese painting appreciation and the national Pingjiang: level intangible cultural heritage Suzhou Pingtan, allowing you to experience the regional culture of the Jiangnan water town in person. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Xavier75007
Deluxe Room (Double Bed)
Stayed in Apr 2025
Couple
5 review
6.0/10
Posted on May 3, 2025
Dark and humid room with a small window from which you can only see the sky.
Very disappointing breakfast
Response from Property: Dear guests, we are really sorry that we failed to bring you a pleasant trip. We will further improve the problems you reported. The hotel is a renovated ancient building from the Republic of China period. In order to preserve the original classical appearance, some aspects may be a bit lacking, but we are working hard to improve it. We apologize again. Next time you visit our hotel, we will give you more discounts!
ijkinF
Guestroom (Double Bed)
Stayed in Sep 2024
Couple
5 review
9.5/10
Amazing
Posted on Oct 20, 2024
Location is great after you find the place. (But heads up taxi wont be able to drop you off at hotel)it's in the old town, not accessible via car. Be sure to have light if coming back late, they lack lighting along alley to hotel. Also no lift, so preferable dont bring heavy luggage.
Apart from that, plenty to eat and see. Worth staying, 1 of the top 4 gardens to visit is near by.
6/11
Response from Property: White tea and breeze, nothing else to do, I am waiting for the wind and you too. Simple and affectionate praise, really exciting~ The hotel provides a great experience with its superior geographical location and warm and sincere service to the families returning from afar! We will continue to work hard and serve every family member attentively, looking forward to seeing you next time. The hotel hired well-known designers to build it, while retaining the architectural features of the Republic of China, it provides customers with a more comfortable accommodation environment, and is equipped with Chinese painting appreciation and the national Pingjiang: level intangible cultural heritage Suzhou Pingtan, allowing you to experience the regional culture of the Jiangnan water town in person. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
River-view Queen Room
Stayed in Apr 2025
Couple
1 review
9.0/10
Great
Posted on May 28, 2025
It was a little difficult to find and room had a stale air smell. Overall still a nice experience
Response from Property: 敬得客人您好,真的很遺憾未能給您帶來愉快得旅行,對於您反饋得問題我們會進行追蹤處理,酒店是一家有民國時期得古建築改造的,為了保留原有的古典面貌,有些方面估計有點欠缺,不過我們正在努力的改善,這邊對您未有完美的體驗感再次表示致歉,下次光臨我們酒店將給您們更多的優惠!