Name: Guangzhou Yueting Apartment (Haizhu Changgang Subway Station Branch)
Address: Room 912, Dabiao International Center, No. 362 Jiangnan Avenue South, Haizhu District, Guangzhou, Guangdong, China, Room 912, Dabiao International Center, No. 362 Jiangnan Avenue South, Mainland, China
Rating: 8.6

Purple Tulip

Delightful Standard Double Bed Room

Stayed in Feb 2025

Couple

8 review

5.5/10

Posted on Mar 20, 2025

We had booked for 3 nights here and had 3 sleepless bad nights due to the strong terrible smell and stench coming from the toilet. The toilet has no window, very small and the water accumulated on the floor for some reasons. The smell was so bad and it came to the bedroom because the toilet glass door is not full to the ceiling. Due to the long height of the toilet door, there is a big opening on the top of the door. The terrible stench of the toilet gets into the bedroom which made it difficult to sleep. Will not come again.

Response from Property: Thank you very much for taking the time to leave your feedback. Your opinions and suggestions are very important to us. We deeply regret your dissatisfaction and sincerely thank you for pointing it out. We will take immediate steps to correct these issues to ensure that all our guests can enjoy first-class service.

Nemanja

Yueting Sky High Atrium Room With Unobstructed View

Stayed in Nov 2024

Solo traveler

15 review

7.5/10

Posted on Dec 30, 2024

Overall place is in a location that was convenient for me. Bed's are comfy and clean. Toilet can be updated.

Response from Property: Thank you for your comments.I wish you a happy life!

Guest User

Yuelu Two Double Beds Room

Stayed in Jun 2025

Family

1 review

10/10

Outstanding

Posted on Jul 22, 2025

The hotel room is very good, clean and tidy, fully equipped, high floor, and you can see the beautiful night view. I will choose this hotel next time. The service is also good. The location is good, close to the subway station, and travel is very convenient.

Original TextTranslated by Google

Response from Property: Dear guest, thank you for your praise! Our hotel is located on top of Guangzhou Changgang Metro Station, with super convenient transportation. It is directly accessible to the airport and Guangzhou South Station Metro without transfer. It is also close to scenic spots such as Guangzhou Tower and Huacheng Square. It is great that you are satisfied with the novel decoration! We have been working hard to create a comfortable and convenient living experience for every traveler. Your recognition is our greatest motivation. We look forward to serving you again and wish you a happy life!

Anonymous User

Yuelu Two Double Beds Room

Stayed in Jun 2025

Other

2 review

10/10

Outstanding

Posted on Jul 16, 2025

The room is very spacious and bright! The bathroom is very clean and sanitary, the quilt is soft and comfortable, the rest is comfortable, the facilities are complete, and it is very convenient to travel near the subway station. Great👍

Original TextTranslated by Google

Response from Property: Dear guest, thank you for your praise! Our hotel is located on top of Guangzhou Changgang Metro Station, with super convenient transportation. It is directly accessible to the airport and Guangzhou South Station Metro without transfer. It is also close to scenic spots such as Guangzhou Tower and Huacheng Square. It is great that you are satisfied with the novel decoration! We have been working hard to create a comfortable and convenient living experience for every traveler. Your recognition is our greatest motivation. We look forward to serving you again and wish you a happy life!

Anonymous User

Delightful Standard Double Bed Room

Stayed in Jun 2025

Solo traveler

13 review

2.0/10

Posted on Jul 17, 2025

I was assigned a B&B-style room that had not been renovated. It was completely different from the pictures advertised by the hotel. The room was very shabby. The door could not be locked properly, there were several holes in the floor, and the toilet light was broken and had to be repaired the next day. The bed was very hard, almost like sleeping on the floor... The worst thing was that the hygiene was really bad. When I first entered, there were hair and garbage left by previous guests everywhere. The toilet also had a serious urine smell. There was also residual oil on the stove... The only good thing was that the air conditioner in the room was not broken... The female customer service was also indifferent, but the male was okay and tried to help. This is the worst hotel I have ever stayed in. Avoid it.

Original TextTranslated by Google

6/8

Response from Property: Dear guest, we feel deeply guilty for seeing your bad review. Thank you for pointing out the shortcomings of our room. We will work hard to improve it in the afternoon and look forward to giving you a better experience next time you stay. First of all, we would like to reconfirm with you. We arranged this room based on your request and arranged a designated room on the 37th floor. After you checked in, you told us some related problems. First of all, the hygiene was not good and there were some things left in the room. We immediately notified the cleaning aunt to clean your room for the second time. The aunt also cleaned it immediately after she was done. Secondly, the toilet light was broken. We immediately followed up on this issue and contacted the maintenance master to repair it immediately. After understanding the investigation, the customer service did not find that you had reflected any other needs and feedback. We are sorry to have left you with a bad experience and impression. We will strengthen the training of service personnel, improve their service level, and ensure that they can provide you with quality service. Looking forward to serving you again and wishing you a happy life!

Guest User

Yuelu Two Double Beds Room

Stayed in Jun 2025

Business traveler

1 review

2.0/10

Posted on Jul 13, 2025

The wallpaper is peeling and worn, the quilt and bed sheets are not professionally laid out, the bath towels have holes, the bath towels and bottled water are not distributed according to the number of guests, and small cockroaches are found. The reception counter staff is unprofessional and did not inform the guests that there is a courier to send. The Yueting Hotel sign cannot be found at the counter, and there is another hotel reception sign at the counter. The service and living environment do not match the charges

Original TextTranslated by Google

Response from Property: Dear guest, we feel deeply guilty to see your negative review. The hotel is located above the Changgang subway station, with stylish decoration and convenient access to various attractions. The airport and South Station subway are directly connected. We failed to satisfy you this time, maybe we were negligent in some details. We have deeply reflected on this and have comprehensively investigated the problem. We will rectify as soon as possible, strengthen management and service training, welcome you again with a new attitude, and will definitely give you a satisfactory answer and rebuild your confidence in us.

Guest User

Delightful Standard Double Bed Room

Stayed in May 2025

Family

1 review

10/10

Outstanding

Posted on Jul 5, 2025

The room has a nice view. I recommend the Guangzhou Tower room. The space is big enough and it's very comfortable. Thanks to the front desk for its excellent service. They helped to upgrade the room for free and helped with basic needs. The cleaning lady is also very good and can deliver anything you need. The only drawback is that it's too difficult to wait for the elevator. Other than that, I'm quite satisfied with the room and service.

Original TextTranslated by Google

Response from Property: Dear guest, thank you for your praise! Our hotel is located on top of Guangzhou Changgang Metro Station, with super convenient transportation. It is directly accessible to the airport and Guangzhou South Station Metro without transfer. It is also close to scenic spots such as Guangzhou Tower and Huacheng Square. It is great that you are satisfied with the novel decoration! We have been working hard to create a comfortable and convenient living experience for every traveler. Your recognition is our greatest motivation. We look forward to serving you again and wish you a happy life!

Guest User

Yuelu Two Double Beds Room

Stayed in May 2025

Traveling with friends

1 review

10/10

Outstanding

Posted on Jun 15, 2025

It's very close to the subway. It's really convenient not to walk far on rainy days. There are many shopping and dining options around. The service attitude is also great! The room is very comfortable for four people. I will come again next time.

Original TextTranslated by Google

Response from Property: Dear guest, thank you for your praise! Our hotel is located on top of Guangzhou Changgang Metro Station, with super convenient transportation. It is directly accessible to the airport and Guangzhou South Station Metro without transfer. It is also close to scenic spots such as Guangzhou Tower and Huacheng Square. It is great that you are satisfied with the novel decoration! We have been working hard to create a comfortable and convenient living experience for every traveler. Your recognition is our greatest motivation. We look forward to serving you again and wish you a happy life!

Guest User

Delightful Standard Double Bed Room

Stayed in Jun 2025

Business traveler

1 review

10/10

Outstanding

Posted on Jul 24, 2025

The room was clean and the service was very thoughtful

Original TextTranslated by Google

Response from Property: Dear guest, thank you for your praise! Our hotel is located on top of Guangzhou Changgang Metro Station, with super convenient transportation. It is directly accessible to the airport and Guangzhou South Station Metro without transfer. It is also close to scenic spots such as Guangzhou Tower and Huacheng Square. It is great that you are satisfied with the novel decoration! We have been working hard to create a comfortable and convenient living experience for every traveler. Your recognition is our greatest motivation. We look forward to serving you again and wish you a happy life!

Guest User

Yueting Sky High Atrium Room With Unobstructed View

Stayed in Apr 2025

Business traveler

19 review

8.0/10

Very Good

Posted on May 30, 2025

Although the decoration is a bit old, the price is cheap, the floor is high, the view is good, the cost performance is high, and it is close to the subway station. Turn right and it is 20 meters away from the subway station. It is convenient to travel and there are many delicious foods around, which is convenient for eating!

Original TextTranslated by Google

Response from Property: Dear guest, thank you for your praise! Our hotel is located on top of Guangzhou Changgang Metro Station, with super convenient transportation. It is directly accessible to the airport and Guangzhou South Station Metro without transfer. It is also close to scenic spots such as Guangzhou Tower and Huacheng Square. It is great that you are satisfied with the novel decoration! We have been working hard to create a comfortable and convenient living experience for every traveler. Your recognition is our greatest motivation. We look forward to serving you again and wish you a happy life!

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