Celebrity City Hotel Nanjing

Celebrity City Hotel Nanjing Reviews

Celebrity City Hotel Nanjing

No.30 Zhongshan North Road, Gulou District, Nanjing, Jiangsu, 210008, ChinaView Hotel Details
Celebrity City Hotel Nanjing
Celebrity City Hotel NanjingCelebrity City Hotel NanjingCelebrity City Hotel Nanjing
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Celebrity City Hotel Nanjing Guest Reviews

4.5/5
Good
4720 review
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(4720)
Positive reviews(4467)
Reviews with photos/video(819)
Easy to get around(551)
Delicious breakfast(363)
Friendly front desk staff(296)
Close to metro(187)
Tasty coffee(93)
Strange smell in room(77)
Secluded lake view(58)
Has rooms for families(29)
Negative reviews(253)
Nicola
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Great location and nice hotel. A bit old but definitely worthy
Response from Property: Dear guest, hello! Thank you for choosing to stay at Nanjing City Celebrity Hotel. We are pleased to have brought you a pleasant stay experience. In the future, we will continue to work hard to prioritize the needs of our guests and provide better service to repay your support and love for the hotel. I look forward to seeing you frequently in the hotel!
SIMON MAREK
Deluxe 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
4.5/5
Great
Posted on Nov 2, 2024
The hotel looks a bit old and the rooms are not as nice as the lobby is, but the included gym and swimming facilities are top notch. Also the service was great. I had to leave a day earlier due to a conference and I could easily check out a day earlier. All in all really nice.
Response from Property: Dear guest, thank you very much for choosing to stay at the Nanjing City Celebrity Hotel. After countless receptions, the facilities and equipment inevitably leave traces of time. We are actively maintaining and upgrading the facilities and equipment, and we will use high-quality service to make up for this deficiency, bringing you a more comfortable and pleasant stay experience. The gym and swimming pool are on the seventh floor, we are glad to receive your praise. We will definitely have your company and support on the future development path of the Nanjing City Celebrity Hotel! Wishing you a happy life!
Guest User
Standard Queen Room
Stayed in Oct 2024
Couples
1 review
3.7/5
Posted on Dec 6, 2024
Hotel had excellent city view. About 15 minutes walking distance from metro station.
Response from Property: Thank you for choosing to stay at Nanjing City Celebrity Hotel. Thank you for your affirmation and love. We will continue to work hard to provide you with a more comfortable, convenient and considerate living environment. We sincerely look forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Solo travelers
9 review
2.7/5
Posted on Jan 27, 2024
The location is great. Not far from the subway stop. It’s near several small restaurants and a tapas restaurant… I stayed here before for just one night (same as this time) and it wasn’t a bad experience. The check in attendant was nice. However, this time, the check-in attendant seemed to be a little girl with an unprofessional demeanor… giggling and not trying to communicate anything to me about the check-in process. As for the room, I know it’s an old hotel but goodness, this room needed renovation and definitely better cleaning. I pulled the curtains and found a used box of viagra pills on the floor… If the room was cleaned properly, the cleaning lady wouldn’t have missed that.
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay at Nanjing City Celebrity Hotel. After countless receptions, the facilities and equipment will inevitably leave traces of time. We are actively maintaining and upgrading the facilities and equipment. We will investigate and evaluate the service and hygiene issues you reported and strengthen service standards and standards in the future. Hygiene standard training ensures that every employee that guests see is enthusiastic and professional, and every room that guests stay in is warm and tidy. We apologize to you again and wish you a happy life.
Antares AM
Deluxe 2-bed Room
Stayed in Oct 2023
Travel with friends
47 review
4.2/5
Very Good
Posted on Jan 7, 2024
Nanjing has been one of the go to places for me. The hotel is located at the center surrounded with shopping malls.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at the Nanjing City Celebrity Hotel. As a well-established hotel in Nanjing, the hotel boasts a superior geographical location, convenient transportation, and a panoramic view from a high altitude. Not only is the beautiful scenery of Xuanwu Lake breathtaking, but the city's night view with dim lights is also worth looking forward to. There will definitely be your company and support on the future development path of celebrities. The hotel is located at 30 Zhongshan North Road, Gulou District, Nanjing, in a bustling area with convenient transportation. We look forward to meeting you again!
HappyVic
Deluxe Queen Room
Stayed in Mar 2024
Couples
51 review
4.0/5
Very Good
Posted on Apr 6, 2024
Really great location and with excellent service. Enjoyed the breakfast a lot! Great accommodation!
Response from Property: 尊敬的賓客,您好!感謝您入住城市名人酒店並給我們留下中肯的意見,您的意見對我們至關重要。很遺憾此次入住未能達到您的期望,在這裏請允許我向您表達最誠摯的歉意。歷經無數次接待,設施設備難免留下歲月的痕跡,我們正在積極的進行設施設備維護和升級。您也可以同酒店大堂經理聯繫,這樣通過您的反饋今後我們會繼續完善酒店的硬件和服務質量,酒店位於南京市鼓樓區中山北路30號,繁華地段,交通出行十分便利, 我們誠摯期待您的再次光臨!
Guest User
Large Deluxe Room (Double bed)
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 15, 2023
Nice time to go to Nanjing。
Response from Property: 尊敬的賓客,您好!非常感謝您選擇下榻南京城市名人酒店。感謝您對酒店的支持與肯定,您對酒店感到滿意是我們每位員工最開心的事,您的肯定也是我們前進最有力的動力。今後我們會繼續努力,將客人的需求放在首位,提供更加優質的服務,以回報您對名人的支持與厚愛。期待能經常在酒店看到您的身影!
Ck Viva La Vida
Deluxe Queen Room
Stayed in Jul 2023
Business travelers
60 review
2.5/5
Posted on Aug 18, 2023
Not really what I expected from a 5 Star Hotel..The room is old and very noisy..Not well maintain and the staff has no clue on 5 Star standards..Not sure how this hotel get it..I think Trip.com should look at this as it will mislead consumer into booking something else..The lobby looks okay..
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Nanjing City Celebrity Hotel. After countless receptions, the facilities and equipment will inevitably leave traces of time. We are actively maintaining and upgrading the facilities and equipment, and look forward to bringing you a more comfortable and pleasant stay next time. I will definitely have your company and support on the future development of celebrities! I wish you a happy life!
Spaniard
Standard Queen Room
Stayed in Nov 2023
Solo travelers
23 review
1.0/5
Posted on Dec 21, 2023
Horrible experience. This is not a 5 star hotel whatsover. Dirty, non helping and unpolite staff, noisy, police coming up and down, weird people everywhere. They also lie about their services, more than half of what's showing is unavailable or simply do not exist. Swimming pool, discothèque, etc, etc... On top of it, there's no bacon for breakfast ! Run away from this place !!
Response from Property: Dear guests, hello!Thank you for staying at Nanjing City Celebrity Hotel. We are very sorry for bringing you a bad stay experience.Your valuable opinions are very important to us. Details have always been our focus. If you encounter any problems during your stay, you can contact our lobby manager. We will help you solve it as soon as possible and actively rectify it!Your feedback also allows us to further see the shortcomings of our own hardware and the areas that need improvement in our services. Celebrity has never stopped renovating equipment and facilities over the years. In the future, we will continue to improve the hotel's hardware and strive to create a better hotel. A comfortable and comfortable environment is provided for every guest who comes to Celebrity.Hope you can come again to witness our improvements
Lokman Idris
Standard Queen Room
Stayed in Nov 2023
Travel with friends
18 review
3.7/5
Posted on Dec 12, 2023
The hotel location and the building from outside is nice but the rooms are not good compared with the other hotels with same price
Response from Property: Hello, dear guest! Thank you very much for choosing Nanjing City Celebrity Hotel. After countless receptions, the facilities and equipment inevitably leave traces of time. We are activelymaintaining and upgrading the facilities and equipment. We will make up for this defciency with quality service, and bring you a more comfortable and pleasant stay. In the future development ofNanjing City Celebrity Hotel on the road will certainly have your company and support! I Wish you enjoy your life!
Guest User
Deluxe Queen Room
Stayed in Oct 2023
Solo travelers
4 review
4.2/5
Very Good
Posted on Dec 13, 2023
Friendly staff, large rooms (which were a bit outdated) with a great view. Excellent value for the money.
Response from Property: Distinguished Guests, Hello! Thank you for choosing to stay at Nanjing City Celebrity Hotel. After numerous reception, facilities and equipment inevitably leave traces of the years, we are actively carrying out facilities and equipment maintenance and upgrading, we will use quality services to make up for this deficiency, bring you more comfortable and pleasant stay feeling. In the celebrity's future development path will certainly have your company and support! Have a nice life!
Secerlena
Deluxe Queen Room
Stayed in Dec 2024
Family
4 review
4.5/5
Great
Posted on Jan 27, 2025
Location far away
Response from Property: 感謝您可以抽時間為我們做出精彩的點評。酒店位於南京鼓樓廣場附近,地鐵鼓樓站步行5分鐘即可到達酒店。周邊有山西路獅子橋美食街與紫峯購物廣場等,休閑娛樂一應俱全。酒店的宗旨也是賓客滿意第一,專業的服務技能相信一定會贏得每一位顧客的認可。感謝您的推薦,同時我們也期待您的再次下榻!
Fluffy Carol
Lakeside Twin Room With Lake View
Stayed in Sep 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Oct 26, 2023
The hotel's a bit old. We need to extend our stay, and the price is more expensive than on Trip.
Response from Property: 尊敬的賓客,您好!感謝您的入住和支持,酒店位於南京市鼓樓區中山北路30號。繁華地段,交通出行十分便利,在這裏您既能感受南京文化名城的風韻,又能品嚐到地道的金陵小吃,在這裏我們會用熱情貼心的服務為您營造温馨舒適的居住環境,以最高的性價比滿足您的需求,期待您再次光臨!
Guest User
Queen Room With Lake View
Stayed in Aug 2023
Solo travelers
3 review
2.7/5
Posted on Oct 3, 2023
Pros 1. The staff is kind 2. The lake view is awesome Cons 1. The room smells unpleasant 2. The air conditioner is very weak 3. The bed lacks elasticity 4. Watch out for gum stuck on the floor near the window
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay at Nanjing City Celebrity Hotel. After countless receptions, the facilities and equipment will inevitably leave traces of time. We are actively maintaining and upgrading the facilities and equipment. We will use high-quality services to make up for this shortcoming and bring you a more comfortable and pleasant stay. Celebrities will definitely have your company and support on their future development path! I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Couples
8 review
4.0/5
Very Good
Posted on May 3, 2024
The place was well located. We enjoyed our stay!
Response from Property: 尊敬的賓客,您好!非常感謝您選擇下榻南京城市名人酒店。酒店作為南京老牌酒店,地理位置優越,交通出行便利,登高遠望,不僅僅玄武湖的美景美不勝收,燈火闌珊的城市夜景也是值得期待。在名人未來的發展道路上肯定會有您的陪伴和支持。酒店位於南京市鼓樓區中山北路30號,繁華地段,交通出行十分便利,期待和您的再次相遇!