Shenzhen Xinchao Capsule Cabin Hotel

Shenzhen Xinchao Capsule Cabin Hotel Reviews

Shenzhen Xinchao Capsule Cabin Hotel

Shennan East Road (Department Store Building), Luohu District, Shenzhen, Guangdong, ChinaSee Hotel Details
Shenzhen Xinchao Capsule Cabin Hotel
Shenzhen Xinchao Capsule Cabin HotelShenzhen Xinchao Capsule Cabin HotelShenzhen Xinchao Capsule Cabin Hotel
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1 night

Guest Reviews

8.0/10
593 review
Verified reviews
Location8.3
Amenities7.8
Service8.1
Cleanliness7.9
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All reviews(593)
Positive reviews(509)
Reviews with photos/video(135)
Great value for money(27)
Easy to get around(20)
Friendly front desk staff(11)
Poor air conditioning(8)
Close to metro(8)
Convenient for shopping(5)
Stayed multiple times(1)
Negative reviews(84)
pepepapala
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Jun 2025
Solo traveler
13 review
8.0/10
Very Good
Posted on Jul 3, 2025
The location is the best of the best on the shenzhen walking street, so it is so easy to find something to eat or buy something like some souvenirs to your family. However, i think that the capsule is getting a bit old and also hotel.
6/9
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呀!每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小巢會是您回憶裏最温馨最獨特的那個!常回小巢看看哦, 祝: 客官安好!
Guest User
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Apr 2025
Traveling with friends
1 review
6.0/10
Posted on May 3, 2025
The property is beautiful and full of potential, but poorly managed. Common areas, especially the bathrooms, were often dirty and had a strong odor. Unfortunately, noise was also an issue, with loud guests shouting during the day, making it hard to relax.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom - Single Occupancy (Females only, room rate calculated per person, no window, shared bathroom)
Stayed in Apr 2025
Solo traveler
5 review
7.5/10
Posted on May 8, 2025
It's a special experience it deserves to live and the hotel is located next to the metro station
Response from Property: Dear guest: Hello! Thank you for your evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Mickey9290
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Sep 2024
Traveling with friends
3 review
6.0/10
Posted on Oct 27, 2024
Good location near center of business area but restroom and toilet not clean. Staff is OK.
6/9
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom - Double Occupancy (No window, shared bathroom)
Stayed in Feb 2025
Couple
2 review
4.0/10
Posted on Mar 26, 2025
No towels given and when requested could not even get a towel or pay for one ??? How can you habe a hotel with no towels available,, I'm mad!!! Place was nice location but dirty outside the room... I mean yuck .. Capsule was cool but kinda broken ..
Response from Property: We are sorry that we have not been able to satisfy you, but we will continue to work hard and look forward to welcoming you next time
Guest User
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Feb 2025
Solo traveler
1 review
5.5/10
Posted on Mar 9, 2025
Very well located though not so easy to find. The capsule was very good clean and comfortable. But the bathroom was disgusting.
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Xinchao Capsule Hotel and for your evaluation. We are very sorry that we did not meet your expectations. We will strive to provide better services to every guest and sincerely welcome you to visit again!
Efan_84
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Dec 2024
Solo traveler
17 review
5.0/10
Posted on Jan 31, 2025
No cleaning
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Xinchao Capsule Hotel and for your evaluation of us. We are very sorry that we did not meet your expectations. We will strive to provide better service to every guest and sincerely welcome you to visit again!
果汁一杯
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Mar 2025
Solo traveler
10 review
7.0/10
Posted on Jul 17, 2025
Fine for the price but the shared shower and toilet can be maintained better
T T KANG
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Feb 2025
Solo traveler
13 review
8.0/10
Very Good
Posted on Apr 23, 2025
Stay here few times, good location near Dong Men. Not very far from Laojie mrt.
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呀!每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小巢會是您回憶裏最温馨最獨特的那個!常回小巢看看哦, 祝: 客官安好!
Manish
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Apr 2025
Solo traveler
32 review
9.5/10
Amazing
Posted on Jun 4, 2025
All ok location need good and big shopping place.
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呀!每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小巢會是您回憶裏最温馨最獨特的那個!常回小巢看看哦, 祝: 客官安好!
Dezy88
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Oct 2024
Solo traveler
49 review
8.5/10
Very Good
Posted on Nov 18, 2024
If you are here for 2 - nights it’s fine ..overall experience for the access to metro is amazing ..truly one of the best hostel for transportation access . Pods are not bad .. The toilets definitely needs some reworks as the scent can go crazy 🤪..but place is still great place to move around downtown shopping malls and food markets of shenzen and close access to hongkong louhu ✌️👌
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
aryanjain.eth
Guestroom - Double Occupancy (No window, shared bathroom)
Stayed in Sep 2024
Solo traveler
15 review
5.0/10
Posted on Oct 28, 2024
I was quite disappointed with my recent stay. The toilets were not well-maintained and were not Western-style, which made it uncomfortable for me. Cleanliness was lacking, and it felt inconvenient throughout my stay. This really impacted my experience, and I wouldn’t recommend it if you’re looking for basic comfort and hygiene in the facilities.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Rohit Singh (@taste._.r0hit_hk)
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Feb 2024
Solo traveler
14 review
3.5/10
Posted on Mar 11, 2024
It’s alright for sleeping a night if you really have to, but REALLY bad quality. It looks nice, but actually experiencing the hotel is not good. The plastic used for the pods make a lot of noise. The first time I got to the hotel, the lights weren’t working for my room and there were screws on the bed. So I got it changed to another room, where the lock was not working. Finally at the third room, I was tired enough so I didn’t care, but the TV was broken. Furthermore, you can hear everything and can’t sleep because someone will be snoring or you can hear footsteps of people walking. Only stay here if you’re genuinely on a budget. It looks cool for sure, but the experience isn’t good. Room also wasn’t clean (see final photo)
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Xinchao Capsule Hotel and reviewing us. We are very sorry that our service did not meet your expectations. We will strengthen staff training and strive to provide better services to every guest. We sincerely welcome you to visit us again!
ej105
Guestroom - Double Occupancy (No window, shared bathroom)
Stayed in Feb 2024
Solo traveler
55 review
8.0/10
Very Good
Posted on Mar 5, 2024
The capsule was comfortable for me but I got the queen size bed in a room to myself. I am not sure what the shared rooms are like. I think I will book again the next time I’m in Shenzhen.
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Marc
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in May 2024
Solo traveler
27 review
6.0/10
Posted on Jun 14, 2024
The capsule was okay and clean. For one night it is okay to stay there. I was shocked about the washrooms. I have never seen such disgusting and mouldy showers and toilets. I think they clean it everyday but in my opinion they should do a deep cleaning. Anyways, for the price you cannot expect more.
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Xinchao Capsule Hotel and reviewing us. We are very sorry that our service did not meet your expectations. We will strengthen staff training and strive to provide better services to every guest. We sincerely welcome you to visit us again!