Knight Castle Hotel - Formerly Known As Carlton Palace Hotel

Knight Castle Hotel - Formerly Known As Carlton Palace Hotel Reviews

Knight Castle Hotel - Formerly Known As Carlton Palace Hotel

Al Maktoum Rd - Deira, Al Muraqqabat, Dubai, Emirate of Dubai, United Arab EmiratesSee Hotel Details
Knight Castle Hotel - Formerly Known As Carlton Palace Hotel
Knight Castle Hotel - Formerly Known As Carlton Palace HotelKnight Castle Hotel - Formerly Known As Carlton Palace HotelKnight Castle Hotel - Formerly Known As Carlton Palace Hotel
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1 night

Guest Reviews

7.5/10
238 review
Verified reviews
Location7.6
Amenities7.3
Service7.5
Cleanliness7.7
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All reviews(238)
Positive reviews(220)
Reviews with photos/video(28)
Awesome stay(31)
Great service(29)
Clean and tidy(20)
Convenient location(12)
Delicious breakfast(10)
Easy to get around(8)
Close to metro(7)
Great value for money(6)
Negative reviews(17)
Viatkin
Superior Room
Stayed in Mar 2025
Solo traveler
32 review
7.0/10
Posted on Apr 23, 2025
I'll write what I liked, spacious rooms, good pillows, pretty good cleaning! delicious breakfasts, plenty to choose from! what I didn't like, they couldn't check me in for a long time, my room was only ready at 15:30, and on the last day the security guard wouldn't let me in until I showed my room card, it was so ugly, and it was the first time I've encountered something like that!
Baees
Executive Room
Stayed in Jan 2025
Business traveler
4 review
10/10
Outstanding
Posted on Feb 15, 2025
Nice place kind stuff clean room a like it I will try more in future
Sayed Jawad
Superior Room
Stayed in Apr 2025
Business traveler
52 review
7.5/10
Posted on Jun 15, 2025
It's good hotel, clean, and price reasonable compares to another hotel , and its 4 stars hotel not 5
Guest User
Superior Room
Stayed in Mar 2025
Solo traveler
2 review
8.0/10
Very Good
Posted on Apr 15, 2025
The stay at the hotel was enjoyable, the service of good standard, and staff attendance prompt and polite. Will come again.
Guest User
Superior Room
Stayed in Feb 2025
Family
1 review
8.5/10
Very Good
Posted on Mar 28, 2025
The service was really good the staff were very friendly & very helpful … not very impressed by the amenities the shower cubicle was leaking water causing the floor to be wet & slippery a serious health & safety hazard …. I had to put a towel on the floor to prevent from slipping ….
Anonymous User
Superior Room
Stayed in Mar 2025
Business traveler
3 review
7.5/10
Posted on May 3, 2025
Hi the hotel is fine and very busy and hard to check in early or do a late check out
Guest User
Executive Room
Stayed in Jan 2025
Business traveler
7 review
3.0/10
Posted on Feb 21, 2025
horrible hotel,3:30pm still cant check in, tap water both side hot, no possible boil water, kettle rusted , recieption very bad attitude,
tanveerat
Superior Room
Stayed in Jan 2025
Business traveler
17 review
9.5/10
Amazing
Posted on Feb 7, 2025
The hotel location is nice. The staff is friendly and supportive. The rooms are big and clean
Tricolordingling
Deluxe Room
Stayed in Jan 2024
Family
56 review
10/10
Outstanding
Posted on Feb 7, 2024
The hotel is in the downtown,near the airport,very convenient and near the gold souk and Dubai creek ,free parking area and good service let me satisfied. It is beautiful inside.
Guest User
Superior Room
Stayed in Jul 2024
Traveling with friends
1 review
9.5/10
Amazing
Posted on Aug 4, 2024
Helpful Servicecounter. Nice LUXURY room Airco worked perfectly. Clean room with hot water in short time. Good breakfast buffet with so friendly staff. High quality furniture as well. Especially the lobby is designed luxurious yet at the same time very tasteful. The lifeguard/host in the swimming pool area was super friendly and kind. We asked for silence no music at the pool. He instantly and in a very professional way responded and helped us with towels and other services in the most friendly way. I highly recommend a stay in this Hotel.
Zulhilmi Zakariya
Superior Room
Stayed in Nov 2024
Business traveler
2 review
8.0/10
Very Good
Posted on Jan 2, 2025
Not too near to metro but still acceptable range
Guest User
Superior Room
Stayed in Apr 2025
Business traveler
10/10
Outstanding
Posted on Jun 2, 2025
Their service is lovely!!!
Anonymous User
Deluxe Room
Stayed in Sep 2023
Family
1 review
2.0/10
Posted on Oct 29, 2023
Bad stay, bad staff, bad room, if you ask anything the staff get upset. They gave me a room in which the refrigerator was not working and the sofa had several burns
Mohammed a
Superior Room
Stayed in Mar 2024
Solo traveler
1 review
6.0/10
Posted on Apr 28, 2024
almost every thing is bad in this hotel internet is bad furniture very old and bad and tv is also old the only thing i like about this hotel is the location
Sayed Umar
Deluxe Room Non Smoking
Stayed in Jul 2023
Couple
2 review
10/10
Outstanding
Posted on Aug 30, 2023
Hey there All Visited this fantastic place for a staycation located at Deira name as Carlton palace Hotel We were duo The Hotel rooms are very spacious The Bathroom is not top The Roof Top pool is amazing The Gym was big and has all the top equipments Absolutely loved it The breakfast buffet was better than many other 5 star hotel buffet highly recommended If you are in Dubai make sure to stay in this amazing 5 star hotel Follow for more such reviews
6/14
Response from Property: Dear Umar,Thank you very much for rating your stay in Carlton Palace Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are glad to know that you enjoyed your stay with us and our staff contributed to your positive experience. we assure you that your comments are taken seriously to enhance our products and improve our services, We hope to have the chance to welcome you back at Carlton Palace Hotel in the nearest future.Kind Regards,Ahmad AsaadDirector of Operations