Holiday Inn Express Nanjing Xuanwu Lake Reviews

Response from Property: Dear guest, thank you for sharing this review. The hotel is located in a convenient location with complete surrounding facilities. The subway station of Line 4 is within walking distance, and there are many famous scenic spots nearby. Parking spaces around the hotel are rather limited. There are only a few parking spaces available for guests to use free of charge at the hotel entrance. A friendly reminder: there is a large paid parking lot in Baima Park next to the hotel. We hope our guests can feel more relaxed whether they are on business or traveling. We look forward to your next visit. IHG Social Listening Team

Response from Property: Dear guest, thank you for sharing your valuable review with us. We are honored to receive your recognition in various aspects such as the hotel's location, cleanliness, and service, and we will continue to be dedicated and work hard. We apologize for the inconvenience caused by the air conditioning issue during your stay, and we will fix the problem as soon as possible. We hope to have the pleasure of welcoming you back again soon. IHG Social Listening Team

Response from Property: Dear guest, thank you for taking the time to share your sincere feedback with us. At Holiday Inn Express, we always strive to be in a convenient location, such as near a subway station or famous landmarks. Our restaurant chef does a fantastic job, it sounds like you were able to enjoy a meal for breakfast, which is great to read about. We sincerely invite you to choose our hotel again when you visit Nanjing next time. IHG Social Listening Team

Response from Property: Dear Guest, Thank you for taking the time to provide us with this valuable review. We are honoured that you enjoyed the breakfast. Our breakfast is served in buffet style, with a combination of Chinese and Western dishes, Nanjing specialities, as well as locally made Ming file, with a balanced mix of nutrients to energise you. We sincerely invite you to visit us again. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for choosing to stay with us. We are delighted to hear that you enjoyed your stay with us and took advantage of our convenient location. I will be sure to share your kind comments with our staff. We look forward to seeing you next time you visit. IHG Social Listening Team

Response from Property: Dear guest,Thank you for writing a review of your stay. Holiday Inn Express has always been located in a convenient location, such as the metro station or famous tourist attractions. We hope to have the opportunity to welcome you again in the future to provide you with a better experience. IHG Social Listening Team

Response from Property: Dear guest,Thank you for taking the time to share your candid review.We are pleased to hear that you were satisfied with the rooms and staff service.We apologise that the soundproofing did not meet your expectations. We appreciate your comments and will share them with our team. We do hope to have the opportunity to welcome you back in the future to provide you with an even better experience. IHG Social Listening Team

Response from Property: Dear guest,Thank you so much for taking time out of your day to give us a fantastic review and for giving us a perfect score.We are very happy you were so pleased with the fantastic customer service we offer.Also, we do make sure that we have the best locations and we hope to have the pleasure of welcoming you again. IHG Social Listening Team

Response from Property: Dear guest,Thank you so much for your business and great review. Very thorough and to the point. Holiday Inn Express has always been located in a convenient location, such as the metro station or famous tourist attractions in the city. I will be sure to share your kind comments with our staff. We hope to see you back with us again soon. IHG Social Listening Team

Response from Property: Dear guest,Thank you so much for taking the time out of your day to give us a fantastic review.We are very happy that you were so pleased with our services. Holiday Inn Express has always been located in a convenient location, such as the metro station or the famous attractions in the city.We look forward to seeing you again on your next visit. IHG Social Listening Team

Response from Property: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. We are sorry to hear that your room was not really clean.We will certainly review our cleanliness and do an extra cleaning work on it.We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We sincerely hope it did not mar your experience at our hotel.We look forward to exceeding expectations on your next stay. IHG Social Listening Team

Response from Property: Dear guest,Thank you so much for taking the time to write a review.It’s absolutely encouraging to read your comments. Holiday Inn Express has always been located in a convenient location, such as subway station or historical buildings in the city.We hope our customers can feel more relaxed no matter they are on work or in travel.Please come back and see us again soon. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to leave us a review of your stay with us. We are pleased to hear that everything went as smoothly as you deserve! We hope to welcome you back to our hotel in the near future! IHG Social Listening Team

Response from Property: Dear guests, hello, fate is really wonderful. Just because of your short stay in the vast hotel, let us meet at Holiday Inn Express Nanjing Xuanwu Lake. Xiaozhi regrets and apologizes that the distance between the hotel and the subway station did not meet your expectations. The hotel is quiet in the bustling city, sitting on the main urban area and the scenic area. There are many bus routes to choose from at the bus stop at the door. The subway station is only one stop away. There are plenty of taxis around to help you get to the next destination. The hotel is close to the Taiping Gate Ruins and faces the "Pearl of Jinling" Xuanwu Lake. Walking and running by the lake in the early morning and evening will have a different view and feeling; relying on the "Jinling Yuxiu" Zijin Mountain, there are many places of interest and historical sites, and various beautiful scenery will make you dazzled! For you, for every guest who supports Xiaozhi, Xiaozhi will strive to find out where I need to improve and strive to present more beautiful details. I sincerely look forward to your visit again. I wish you all the best. Holiday Inn Express Guest Care Team