Holiday Inn Express Nanjing Xuanwu Lake Reviews

Response from Property: Dear guest, thank you for sharing your valuable review with us. We are honored to receive your recognition in various aspects such as the hotel's location, cleanliness, and service, and we will continue to be dedicated and work hard. We apologize for the inconvenience caused by the air conditioning issue during your stay, and we will fix the problem as soon as possible. We hope to have the pleasure of welcoming you back again soon. IHG Social Listening Team

Response from Property: Dear guest, thank you for taking the time to share your sincere feedback with us. At Holiday Inn Express, we always strive to be in a convenient location, such as near a subway station or famous landmarks. Our restaurant chef does a fantastic job, it sounds like you were able to enjoy a meal for breakfast, which is great to read about. We sincerely invite you to choose our hotel again when you visit Nanjing next time. IHG Social Listening Team

Response from Property: Dear Guest, Thank you for taking the time to provide us with this valuable review. We are honoured that you enjoyed the breakfast. Our breakfast is served in buffet style, with a combination of Chinese and Western dishes, Nanjing specialities, as well as locally made Ming file, with a balanced mix of nutrients to energise you. We sincerely invite you to visit us again. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for choosing to stay with us. We are delighted to hear that you enjoyed your stay with us and took advantage of our convenient location. I will be sure to share your kind comments with our staff. We look forward to seeing you next time you visit. IHG Social Listening Team

Response from Property: Dear guest,Thank you for writing a review of your stay. Holiday Inn Express has always been located in a convenient location, such as the metro station or famous tourist attractions. We hope to have the opportunity to welcome you again in the future to provide you with a better experience. IHG Social Listening Team

Response from Property: Dear guest,Thank you for taking the time to share your candid review.We are pleased to hear that you were satisfied with the rooms and staff service.We apologise that the soundproofing did not meet your expectations. We appreciate your comments and will share them with our team. We do hope to have the opportunity to welcome you back in the future to provide you with an even better experience. IHG Social Listening Team

Response from Property: Dear guest,Thank you so much for taking time out of your day to give us a fantastic review and for giving us a perfect score.We are very happy you were so pleased with the fantastic customer service we offer.Also, we do make sure that we have the best locations and we hope to have the pleasure of welcoming you again. IHG Social Listening Team

Response from Property: Dear guest,Thank you so much for your business and great review. Very thorough and to the point. Holiday Inn Express has always been located in a convenient location, such as the metro station or famous tourist attractions in the city. I will be sure to share your kind comments with our staff. We hope to see you back with us again soon. IHG Social Listening Team

Response from Property: Dear guest,Thank you so much for taking the time out of your day to give us a fantastic review.We are very happy that you were so pleased with our services. Holiday Inn Express has always been located in a convenient location, such as the metro station or the famous attractions in the city.We look forward to seeing you again on your next visit. IHG Social Listening Team

Response from Property: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. We are sorry to hear that your room was not really clean.We will certainly review our cleanliness and do an extra cleaning work on it.We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We sincerely hope it did not mar your experience at our hotel.We look forward to exceeding expectations on your next stay. IHG Social Listening Team

Response from Property: Dear guest,Thank you so much for taking the time to write a review.It’s absolutely encouraging to read your comments. Holiday Inn Express has always been located in a convenient location, such as subway station or historical buildings in the city.We hope our customers can feel more relaxed no matter they are on work or in travel.Please come back and see us again soon. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to leave us a review of your stay with us. We are pleased to hear that everything went as smoothly as you deserve! We hope to welcome you back to our hotel in the near future! IHG Social Listening Team

Response from Property: 親愛的客人您好，總有一個笑臉，是為了我們而綻放；總有一份遇見，唯美了整個過程，因為您的好評，温暖了小智整顆心。親切地問候、細心地詢問、耐心地解答、用心地服務都是小智的職責所在。看到您的誇讚，小智覺得動力滿滿，衹想把服務做得更好。小智倡導簡單睿智的出行體驗，在這裏，相同的價位，小智的品質更優秀；相同的品質，小智的價格更親民，相信會是您不容錯過的性價比之選。因為遇見喜歡小智的您，小智願意成為更好的自己。衷心期盼您的再次到來。祝您幸福安康。 智選假日賓客關懷團隊

Response from Property: Dear guest, hello, Xiaozhi has seen your thoughtful review. La la la~~~ This lively melody is an expression of Xiaozhi's overflowing happiness, just like a child eating sweet candy, very satisfied. The unique geographical location is one of the advantages of the hotel. It is located on the shore of the famous Xuanwu Lake, relying on Xuanwu Lake and Zhongshan Scenic Area, and surrounded by famous attractions such as Ming Xiaoling Mausoleum, Sun Yat-sen Mausoleum, Meiling Palace, and Purple Mountain. The surrounding scenery is pleasant. It is within walking distance to Jiuhuashan Station on Metro Line 4 and only about 10 minutes' drive from Nanjing Railway Station. Travel is very convenient. Xiaozhi strictly follows the sanitation procedures of the InterContinental Hotels Group Cleaning Guide to clean. From the lobby to every linen in the guest room, we start from the details to present a clean room and a reliable environment. This will always be your harbor for rest and relaxation. Xiaozhi sincerely invites you to visit again. I wish you peace and success. Holiday Inn Express Guest Care Team