To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(57)
Positive reviews(38)
Reviews with photos/video(15)
Friendly owner(15)
Awesome stay(14)
Awesome rooms(13)
Clean and tidy(11)
Loved the view(10)
Convenient location(8)
Great location(7)
Anonymous User
Deluxe Room With Mountain View And Balcony
Stayed in Dec 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jan 11, 2025
Friendly staff’s , the Hotel location near Sun plaza station and center of the Sapa town. And reasonable prices.
Cielo Chan
Deluxe Room With Mountain View And Balcony
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The room is so spacious and clean. The staff was so friendly. We arrived early in the morning at 4 degrees. The staff accommodated us right away with our luggage and gave us hot tea. They also gave us gifts 🥰🤍
Cmel
Deluxe Room With Mountain View And Balcony
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 11, 2024
The hotel has the good view .. and the breakfast is not in buffet style just a simple breakfast .. but I very enjoy having breakfast with amazing views.
The room amenities just so so .. not many furniture just the bed , dressing table with table mirror and lounge chair ..
Mikaela
Standard Double Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 6, 2024
It was a nice place to stay and the room is spacious. The location is near from the city and it has a nice view to see the Sapa train. The staffs are very friendly and they even made my room quite special since its my birthday. I will definitely recommend this to other tourists.
Mun Yau
Deluxe Room With Mountain View And Balcony
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The room was clean and we were greeted by a hotel dog which was a surprise.(friendly not barking kind) initially booked the hotel for one night.
In the room there was a post card greeting for us and tea packets.Had the mountain view room which we were able to catch the rail train pass by in the morning to afternoon!
Room includes breakfast buffet that had a amazing view outside! Later on we decided to stay one more night on last minute plans and they just happen to have another room which the room is throughly clean as well! Staff is friendly and able to converse in basic english some better than others. Would come back to stay again if given a chance! The price of the hotel is a steal too!
The only sad thing which cant blame them as the room on higher floor is full. I had stayed at G floor which is below street level. But still had this amazing view on the 3rd photo from our room! Imagine having a higher floor the view would be spectacular!
ʅ(◞‿◟)ʃ
Anonymous User
Deluxe Room With Mountain View And Balcony
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Loved our stay here. Everything about the hotel is perfect. The MAM restaurant downstairs serves fantastic food and coffee so don't need to travel far. Close to Sapa town and viettrekking cafe too if u want a different view.
Lilo Louvre
Deluxe Room With Mountain View And Balcony
Stayed in Dec 2024
Travel with friends
13 review
4.5/5
Great
Posted on Jan 15, 2025
The hotel is beautiful and located close to the train view. The people are friendly. However, the water heater did not work well as the hot water turned cold and we were forced to take cold water under 5 degree Celsius temperature.
XinYue
Panoramic Double Room, Mountain View
Stayed in Oct 2024
Family
3 review
3.5/5
Posted on Dec 28, 2024
fairly new hotel, nice view from the room and cafe. breakfast in ala carte buffet style. helpful staff
catherine
Deluxe Room With Mountain View And Balcony
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 19, 2024
Such a very nice hotel. 5/5 their staff is very passionate with their job. Everyone is so approachable and always smiling. Rooms are clean and big!Breakfast is great too, plus with a spectacular view from their restaurant. Will strongly recommend Sapa Yen Hotel to my friends.
Guest User
Standard Double Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Good location and very nice of staff. the room and hotel so clean and so comfy. I love staff at this hotel the most :)
Daisy
Deluxe Room With Mountain View And Balcony
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The staff are all accomodating and friendly.
The place is very conbenient to all.The view in our room.is superb.
We will definitely coming back in this SaPa Yen Hotel.
Thumbs Up.
Anonymous User
Deluxe Room With Mountain View And Balcony
Stayed in Aug 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 15, 2024
I love the hotel so much! Nice view from the balcony. will surely book again!
Jenica
Deluxe Room With Mountain View And Balcony
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Nov 4, 2024
Very accommodating staff, good location for the train view 🥰
lie lypina
Standard Double Room
Stayed in Jul 2024
Couples
19 review
4.5/5
Great
Posted on Aug 19, 2024
Good view n still new hotel. Clean n very big room
Anonymous User
Deluxe Room With Mountain View And Balcony
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jan 22, 2024
The room is clean and the view is super nice exactly like what we request..just that the water not strong during shower