Mountain View Hotels in Yamanakako

"The price-performance ratio and facilities are indeed better than those of the hotels in the surrounding Yamanaka Lake, but there is a very important point that we found bed bugs in our room. We checked in wearing long socks and went out during the day. After taking a shower at night, I sat by the bed and found two new bites on my ankles with mouthparts marks in the middle. The two small bags arranged linearly were initially thought to be bites from a small snake, but later I checked online and found that they were suspected to be bed fleas (especially popular in Japan). Thinking of the bugs that my partner saw on the bed at night and threw away with a tissue, we checked the pictures of bed fleas online. It was basically 100% certain. I quickly packed my luggage at 11 o'clock in the evening and went downstairs to talk to their clerk. The clerk directly took the insecticide to the room and sprayed it, and said that there were no extra rooms and we could stay there, which meant that we should continue to stay in the room with bed fleas and sprayed with insecticide. I said at the time that I would pay the full check-out fee and I would check in at a cleaner hotel nearby. Unfortunately, during the communication with the boss, it was already past 12 o'clock in the evening, and the local hotels in Mount Fuji could not be booked online. The boss could drive us to find two hotels for that night, but we could not check in. Finally, he arranged for us to spend the night in his friend's hotel. The next morning, he drove us to visit the famous scenic spots in Mount Fuji. But this is far from the end of the story. After we returned to where we lived in Japan, we started to use boiling water to scald clothes and spray disinfectants on luggage (for three consecutive days). However, the number of red and swollen small bags on my body increased by more than ten every day. My body was itchy, and scratching would leave black scars, which affected my appearance. But I could only use the anti-itching ointment like Wubi Di. Now my request is very simple, that is, I want to eliminate these insects from the root. I initially plan to find an insecticide company after returning to Shanghai to conduct a comprehensive cleaning of my clothes and luggage. The boss didn't seem to realize the seriousness of the bed fleas. Two days later (we checked in on the night of May 19, 2025), there were still people staying here. It seemed like how come only you had problems, but no one else did? My room was fine, and the follow-up treatment for me was to quickly ask me to go to the doctor for diagnosis and buy me some medicine. But the problem is that we can basically confirm that it was this kind of bug that bit me. I also found the larvae of this kind of bug on my clothes several times. I can also buy medicine, and it doesn't cost much, but the store has no attitude on how to completely eliminate the bed fleas I was infected with. They think this is the root problem. After all, I don't want to bring this kind of bug back to my country and pass it on to my family and my own home. My clothes are also very expensive, and to be honest, I don't want to destroy these clothes again. The boss's attitude on that day was indeed very good, but things like bed fleas will bring endless follow-up problems. I hope he can take this responsibility. We chose to post this review, not to blame the hotel, but to prevent the subsequent guests from suffering the same experience as us, which was very painful both physically and mentally, and to make the hotel pay attention to the problem of killing insects. We don’t know how much physical and economic losses the bed flea crisis we are suffering now will bring us. For us, the travel has suffered an unexpected disaster, and I believe that for the hotel, the business has also suffered an unexpected disaster, but there is no way, we must solve the root cause of the bugs, whether it is for the guests who are still in the hotel or have already left the hotel, it is a manifestation of responsibility."

"Nice breakfast! It has great variety of breakfast choices ranging from Japanese, Western and Chinese food, the taste is really authentic and delicious! The Mt Fuji view from the hotel restaurant gave us an unforgettable experience and I will definitely visit this hotel again!"

"Fuji Matsuzono Hotel offers breathtaking views of Mount Fuji and a peaceful retreat surrounded by nature. The rooms are clean and comfortable, and the onsen is a relaxing highlight after a day of exploring. With friendly staff and a convenient location near Lake Kawaguchi, it’s ideal for a tranquil getaway."

"If you decide to stay overnight at Mount Fuji to watch the sunrise, I recommend this hotel in Yamanakako. The rooms are clean, you can soak in hot springs, and you can rent electric bicycles directly at the hotel. It's very cheap and you can ride around the lake. It's very nice. I will definitely stay here again next time I go there. There are Chinese services."

"Good facilities and services"

"Very cool Onsen! Super beds and room facilities. The hotel's feature is that it is located next to Fuji. The place is great for a quiet and secluded holiday. The price for breakfast and dinner is not adequate. This is definitely not a 5-star hotel. Luxury 3 stars in terms of facilities. Excellent staff at work. Clean and cozy. The cost does not meet expectations at all. If the price was at least 30 percent less (90 thousand rubles for 2 nights) it would definitely be a solid 5 out of 5."

"First luxury camping experience, highly recommended! Complete facilities, including open-air bath and sauna. The ingredients for breakfast and dinner are sufficient, but the quality of the meat is average. We purchased additional ingredients at a nearby supermarket. Camping in the Martian sky at night is a good experience for children! In addition, the campground is very close to the famous scenic spot of Lake Yamanaka, and it only takes about ten minutes to drive~ Pay to check in early and enjoy the sunset~ Will come again if I have the chance!"

"I took the bus from Kawaguchiko and it was not far to get here after getting off the bus. I felt very stable when I came here, and that night was also the best night of rest in this trip. This is a feeling and experience that commercial hotels can't give you. Of course, this also depends on what you are pursuing. The boss is an old man. Check-in is at 5 pm. If you arrive early, you can put your luggage first and go to see the scenery. The water view and Mount Fuji are right at the door. To quote an online article, ”There are people living deep in the middle of the mountain, and the prosperity is far away from the mountains and water.” It's worth it."

"It can be seen that this B&B is run with great care. Although the room is old, the hygiene is OK. The backyard view is also beautiful. There is a public hot spring on the first floor, which can be booked once in the morning and once in the evening. When you check in, the waiter will introduce you to each area of ​​the B&B in fluent English. You can only enter the room after 3 pm. The location is average. If you take the express bus to Yamanakako, it takes about 15 minutes to walk from the bus stop by the lake to the hotel."

"地點一流，窗外就是富士及山中湖山，環境，服務，住宿都完全沒問題 唯一問題是，房間只有洗面盆及鏡子 （只有冷水，住宿當天室外約14度）沒有洗手間及浴室，全部都是共用的，洗手間自己樓層共用 （地下及2樓），浴室要到地下溫泉區共用，男士只有2個花灑位。 主要問題是訂購過程無任何提示是共用洗手間及浴室，如果有寫，我想我們就不會訂購這家店了。 但住宿，環境，景觀，服務都完全沒問題的。 下圖是我再次查看有沒有註明公用設施截圖，店面，早餐，外觀富士山和湖的照片"