Mountain View Hotels in Paraty

I had been hosted 8 years ago and decided to return to remember the hosting that had been good in the past , for my disappointment stay was completely disappointing, breakfast was delayed, there was not even a cheese , I asked a toast to warm the bread and there was no , I went to talk to the hostess owner Mrs. Lidia, who was extremely ignorant with me , I spoke to her that I worked in the hotel area in Copacabana and that coffee was not I had to be spectacular, but that a cheese or a cheese toast was the basic , so she changed and answered me in a extremely cruel and rhythmical way: I don't care if you are from the hotel area, I don't care about your complaint until because many complain and that doesn't matter!!! If you are not satisfied leave!!! Even shouting told me: if you want to record I speaking, stay the will to place on the site!!! I didn't believe what I was listening to and saw I was wasting my time with my suggestion, and then I went to the room to prepare me to check out, and while my daughter was taking a bath, water was missing and I realized she sent off the water to that we couldn't take a bath !!!! That was the most disappointing and absurd accommodation I had !!! I never imagined that during all that was of hotel would be present such a lack of education of a person who says owner 🤷

Excellent facilities. Very clean. Stunning view from the room. Spacious. Fast Wi-Fi. Perfect silence at night. Plenty of parking. Safe. Only ten minutes away from Parati. And the best of all: the shower. Very powerful! Second to none. Like a hot waterfall

We were sad to leave here, which says a lot! Beautiful quaint hotel perfectly located for the historic town of Paraty, literally a 3 minute walk away! Our 2 rooms were in a separate building which shared a quiet, pretty courtyard area. Rooms were clean, spacious, well equipped with comfortable beds. The mini bar items were very reasonably priced. Breakfast was always delicious with a great selection of hot and cold items. We also really enjoyed the afternoon tea and again delicious cakes! Camilli , the manager, spoke excellent English and a positive guest experience was always her priority. The other hotel staff didn’t speak English but nowadays this isn’t a problem with Google translate and everyone was always super friendly! The main public area of the pousada with the pool, chill-out area and restaurant was so pretty and tranquil. It was a shame the pool wasn’t heated - my kids found it a little too cold for swimming but I think this is the norm in Brazil. My only very small negative was that we’d used the laundry service for a lot of items and it wasn’t until afterwards that I’d realised one of the items - brand new for the trip - hadn’t been returned to me (partly my fault for not checking through everything before check out). Camilli did try to arrange for it to be sent to our next destination but it was unfortunately too late. All in all, a super little pousada and I would 100% recommend a stay here.

This hotel was wonderful, the service was fantastic for the most part. I say for the most part because I had to wait over 30 minute for a few bottles of water and needed to call twice. Also they don't really know much about technology...I figured out the TV myself and the A/C had a timer set to go off in the middle of the night, I called downstairs, no one came so I figured it out for myself. For a luxury property it would have been nice to have a makeup mirror in the bathroom and a box of tissues ( I bought my own box). One last critic would have been great to have the serve of someone to iron your clothes . We also needed adaptors so we could use our electronics (and my friend with me was from Rio, but still needed one as there was no way to plug in your cell phone charger). One more HUGE thing, the floor in the shower is a bit slippery and there is no handrail, nothing to grab onto, a bit dangerous, no matter what your age and I would have like brighter lightbulbs in the bathroom. On a Positive note (and there were many) Room was clean and bed huge and comfy and quiet at night for sleeping. Double sinks in the bathroom a plus. Everyone was super friendly and breakfast was fantastic. Pool and gardens were lovely, lush and tropical. The ice cream shop Miracolo was a dream, we went for ice cream every afternoon, not to be missed. And the restaurant Pupus was truly exceptional, the service was 5 stars and the food was prenominal. All in all we had a wonderful weekend.