Ibis Styles Makkah

Ibis Styles Makkah Reviews

Ibis Styles Makkah

4490 King Fahd Rd, Al Maabdah, Makkah, Makkah Province, 21955, Saudi ArabiaSee Hotel Details
Ibis Styles Makkah
Ibis Styles MakkahIbis Styles MakkahIbis Styles Makkah
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1 night

Guest Reviews

8.6/10
Very Good
249 review
Verified reviews
Location8.5
Amenities8.4
Service8.6
Cleanliness8.9
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All reviews(249)
Positive reviews(232)
Reviews with photos/video(64)
Awesome stay(57)
Great service(51)
Clean and tidy(35)
Awesome rooms(26)
Great value for money(16)
Great location(11)
Good Internet(3)
Negative reviews(17)
Syed Zaki
Standard Double Room, 1 Double Bed
Stayed in Aug 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 15, 2025
Hello, quite place to be away from crowds and it’s good for the health. Enjoy the stay. Thanks
Guest User
Standard Twin Room with Sofa (Multiple beds)
Stayed in Jul 2025
Family
2 review
9.5/10
Amazing
Posted on Aug 21, 2025
The hotel it’s very good and the prices were great.excellent service I will definitely visit it next time and I advise anyone coming to Mecca to come to this hotel
Response from Property: Dear Valued Guest,We thank you for taking the time to share your valuable feedback regarding your stay at Ibis Styles Makkah. Your input is crucial for our ongoing improvement. We are delighted to hear that your experience was positive. We appreciate your time and invite you to join us again in the near future.With kind regardsShroog AlharbiGuest Relation Agent
Guest User
Standard Twin Room with Sofa (Multiple beds)
Stayed in Jun 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Jul 7, 2025
Good place to stay. Bit far but there is free bus from the hotel to Masjid Al haram
Response from Property: Dear Valued Guest,We are incredibly grateful for your kind words about your recent stay at Ibis Styles Makkah. Knowing you had a great experience is truly rewarding. Your feedback is an invaluable asset, allowing us to identify areas for improvement and enhance the overall guest experience. We look forward to welcoming you back and exceeding your expectations on your next visit.Best RegardsShroog AlharbiGuest Relation Agent
Amjad34
Standard Double Room, 1 Double Bed
Stayed in May 2025
Solo traveler
6 review
7.5/10
Posted on Jun 30, 2025
Good location 👌🏻 3 minutes walk to metro station 👌 very good
Response from Property: Dear Valued Guest,We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us.Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services.We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10.Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience.Sincerely,Shroog AlharbiGuest Relation Agent
nuttiya
Standard Twin Room with Sofa (Multiple beds)
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 6, 2025
nice hotel and comfortable
Guest User
Standard Double Room, 1 Double Bed
Stayed in Jul 2025
Solo traveler
2 review
8.0/10
Very Good
Posted on Aug 9, 2025
Very good
Response from Property: Dear Valued Guest,We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us.Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services.We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10.Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience.Sincerely,Shroog AlharbiGuest Relation Agent
Engineer Mohammad Arslan
Standard Double Room, 1 Double Bed
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 26, 2025
Excellent, I love to visit again..a recommendation is that put a piece of MATT in front of washrooms.
Response from Property: Dear Eng. Mohammad,We sincerely appreciate the effort you took to recount your experience at Ibis Styles Makkah. Your detailed feedback is of immense value to us. It brings us considerable joy to learn that your stay met your expectations. Your insights are crucial for our ongoing pursuit of excellence in service. We extend our gratitude for your time and eagerly anticipate your return.Best RegardsShroog AlharbiGuest Relation Agent
Guest User
Standard Double Room, 1 Double Bed
Stayed in Jul 2025
Couple
3 review
5.5/10
Posted on Aug 22, 2025
1st they tried to give me different room when I asked them that is not what I booked then they gave me other double bed room. There was very slow wifi. 2 receptionists looks like they know nothing but just learning .
Response from Property: Dear Valued Guest,We value your review regarding your recent visit to Ibis Styles Makkah. Our apologies for any aspects of your stay that were less than satisfactory. Your comments will be shared with our team to foster improvements. We would be delighted to have you return and offer you a more enjoyable experience.Best regardsShroog AlharbiGuest Relation Agent
Amir1
Standard Double Room, 1 Double Bed
Stayed in Jul 2025
Business traveler
1 review
8.0/10
Very Good
Posted on Aug 26, 2025
calm place, they should review their bus timing to haram for betterment of customers.
Response from Property: Dear Amir,We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us.Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services.We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10.Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience.Sincerely,Shroog AlharbiGuest Relation Agent
Nihamdee
Standard Twin Room with Sofa (Multiple beds)
Stayed in May 2025
Solo traveler
53 review
10/10
Outstanding
Posted on Jun 25, 2025
Good price and good hotel If you need to go to Masjid Al Haram you must take bolt or uber or bus Good hotel comfortable bedding and very value price
Response from Property: Dear Valued Guest,Thank you for your kind review of Ibis Styles Makkah. We are delighted you had a fantastic stay. Your feedback is highly valued, and we appreciate you sharing it with us. We look forward to welcoming you back for another memorable experience in the near future.With appreciationShroog AlharbiGuest Relation Agent
Guest User
Standard Double Room, 1 Double Bed
Stayed in May 2025
Family
1 review
9.0/10
Great
Posted on Jul 9, 2025
Location is far from haram even shuttle drop you far behind the haram on safa side. Except this overall very good hotel.
Response from Property: Dear Valued Guest,Thank you for choosing Ibis Styles Makkah for your recent visit, and we appreciate you taking the time to share your positive experience with us.We are thrilled to know that you enjoyed your stay and that we were able to provide you with a comfortable and welcoming atmosphere, your kind review about our services are greatly appreciated.We acknowledge that there is always space for growth, and we are eager to learn what we could do to elevate your next stay to a perfect 10.Thank you once again for your valuable feedback, and we hope to welcome you back soon for an even better experience.Best regards,Shroog AlharbiGuest Relation Agent
OmarTayo
Standard Double Room, 1 Double Bed
Stayed in Nov 2024
Family
70 review
7.0/10
Posted on Dec 14, 2024
The hotel is nice and reasonably clean, and it is the most cost effective option. The bus to the Haram is always available. The receptionists, Mr. Alwaliid and Mr. AbdullAziz, are good people. I will definitely come back, Inshallah
Response from Property: Dear Omar,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We are pleased to hear that you found our hotel nice, reasonably clean, and cost-effective, and that you appreciated the availability of the bus to the Haram. We are also glad to know that Mr. Alwaliid and Mr. AbdullAziz provided you with good service. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Guest User
Standard Twin Room with Sofa (Multiple beds)
Stayed in Nov 2024
Other
1 review
2.0/10
Posted on Dec 5, 2024
I booked online and paid online and been told I have to pay £1.17 and when I checked in receptionist charged me 189 riyals extra in cash and didn’t put in system, have discussed with and then they made a receipt but over charged me. I would never recommend anyone. Room was dirty and coffee or something spilt on the carpet and no one clean all over 0 star
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for the inconvenience you experienced with the surroundings, amenities, cleanliness, and service. We are particularly sorry for the issues with your booking and the extra charges you encountered, as well as the cleanliness of your room. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
A S M Reza E
Standard Double Room, 1 Double Bed
Stayed in Aug 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 9, 2025
Nice ambience, clean, good internet connection, calm environment.
Yasminht
Standard Double Room, 1 Double Bed
Stayed in Oct 2024
Family
2 review
10/10
Outstanding
Posted on Nov 24, 2024
We arrived pretty early which was fine I understand that rooms were not available but the receptionist went above and beyond offering us an alternative so we could check in early. That saved us and specially my mum who suffered from a 12h flight! Rooms were clean and big - special thanks to Akib, Safroz and Dilshad for being so attentive! I was worried about the transportation and 10/10 for the bus. Always on time and very convenient. It stopped at Gazah station. We found it far because my mum couldn’t walk long distances but we were provided with a free wheelchair 🤍 The only things that kept me from not giving a 10 is the breakfast, options were more for a lunch than breakfast, only coffee sticks instead of brewed. And that I was woken up at 4am (despite my sign in the door) to be given a cup of coffee I requested the day before. I understand that needs to be delivered but is okay to leave it at the door 🥲 Thank you and inchaAllah will be back to this same hotel!
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We are delighted to hear that you appreciated the cleanliness of our hotel. We apologize for the inconvenience you experienced with communication, particularly regarding the bilingual capabilities of our staff. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent