Union St, City of Wolverhampton District, WV1 3JN, United KingdomSee Hotel Details
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1 night
Guest Reviews
9.1/10
Great
137 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.0
Service9.1
Cleanliness9.2
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All reviews(137)
Positive reviews(35)
Reviews with photos/video(8)
Awesome stay(12)
Friendly staff(11)
Clean and tidy(6)
Awesome rooms(6)
Great location(6)
Comfortable bed(4)
Delicious breakfast(3)
Negative reviews(2)
Guest User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Apr 2025
Couples
5 review
10.0/10
Outstanding
Posted on May 11, 2025
We stayed here for a trip to see the football. The hotel is fantastic. Staff all lovely. Allowed to check in early because the room was ready. Service at the bar was good and the prices reasonable. We will definitely be back.
Response from Property: Dear Guest Thank you for leaving us a recent review We are pleased you enjoyed your stay with us, We hope to welcome you back again soon We love the Photo too ! Thank You The Front Desk team
Anonymous User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Jun 2024
Family
1 review
9.0/10
Great
Posted on Aug 18, 2024
Great and comfortable stay. Only issue is no extension in the room to call for housekeeping. Stay was clean and comfy with my little kids and elderly mother
Response from Property: Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann
Martin
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Mar 2025
Solo travelers
1 review
6.5/10
Posted on Apr 2, 2025
Getting served at the bar is a lot harder than it should be.!!😡
Response from Property: Dear Martin Thank you for leaving a guest review We are sorry that there was an extended wait time at the bar, this is not reflective of our usual levels of service.We do hope that this isolated incident will not deter a future reservation with us, and hope to see you again soon Thank You The Front Desk Team
Guest User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Jul 2024
Family
1 review
4.5/10
Posted on Aug 31, 2024
Slept on the sofa bed as I couldn’t let my children sleep on the sofa bed, it wasn’t comfortable at all I felt the Springs was horrible I didn’t sleep the whole night won’t be staying there again. Very disappointed
Response from Property: Dear Guest thank you for your review, we are sorry that you did not experience our usual levels of high serviceWe do how you will stay with us again, so we can demonstrate our usual levels or care and attention
Guest User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Jul 2024
Solo travelers
1 review
8.0/10
Very Good
Posted on Aug 5, 2024
When I arrived there was no one at the reception to check me in. Then a receptionist appeared from the back room asking what I wanted rather than 'how can I help please?" Br4akfasttime another little wait then informed for fist morning chef was not in and no hot breakfast. Lucky I can do with toast. No offer of any compensation at all. Still I liked the hotel 2 day was good and receptionist on the Sunday was very pleasant.
Response from Property: Dear Guest,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann
Guest User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Apr 2024
Business travelers
1 review
9.5/10
Amazing
Posted on May 7, 2024
Service excellent on what had been a fraught day, receptionist so helpful and polite. Booked in to breakfast and can honestly say, that having stayed in several competitors the quality ofvfood and service was exceptional. Particular credit to Aisha, a credit to you organisation. Reception able to assist in extending our stay will definately stay again as will be over this way for next 6 months at least
Well done
Response from Property: Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann
Guest User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Jan 2024
Couples
3 review
9.0/10
Great
Posted on Feb 22, 2024
When you walk in the room is immaculate and clean. Bed was comfortable with good pillows and room was warm upon arrival which was a bonus. The toilet had enough clean towels, toilet itself was clean, good water pressure plus it was hot. The inly downside there was no teabags/coffee but nothing reception cannot resolve. Would recommend Novotel perfect location 5mins walk from the train station, parking on site and it is well in the city centre if you want to get some food.
Response from Property: Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann
Anonymous User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Nov 2023
Couples
14 review
10.0/10
Outstanding
Posted on Dec 8, 2023
Nice clean hotel, staff very friendly and helpful, would definitely recommend 💯 and definitely be coming back again for my next visit
Response from Property: Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann
지민
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Nov 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Feb 3, 2025
Absolutely brilliant
Response from Property: Dear Guest Thank you for leaving a hotel review, we are delighted you enjoyed your stay with us and look forwards to welcoming you back again soon Thank YouThe Front Desk Team
Guest User
Superior Room
Stayed in Mar 2023
Solo travelers
6 review
9.0/10
Great
Posted on Apr 27, 2023
Check in easy and friendly, bathroom was nice, separate toilet wasn’t ideal for me personally, but wasn’t a big issue, bed comfortable. Would stay again
Response from Property: Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann
Guest User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Apr 2024
Solo travelers
6 review
10.0/10
Outstanding
Posted on Jun 27, 2024
Lovely place to stay nice friendly staff
Response from Property: Dear Guest,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann
Guest User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Apr 2024
Family
1 review
9.5/10
Amazing
Posted on May 4, 2024
Lovely size room, clean, friendly check in.
Response from Property: Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann
Guest User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Jul 2023
Travel with friends
1 review
8.5/10
Very Good
Posted on Aug 28, 2023
Although I was only there for 1 night it was a pleasant experience & the staff were very friendly & accommodating.
I would definitely recommend it to friends & family whenever visiting Wolverhampton.
Response from Property: Dear Guest,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann
Jorge Reis Ferreira
Superior Room
Stayed in Feb 2023
Business travelers
1 review
7.0/10
Posted on Mar 3, 2023
The people who work there are friendly and attentive.
Response from Property: Dear Jorge,Many thanks for your scoring and lovely comments about the team, this has now been shared with all of them. I was pleased to read that you enjoyed your stay with us and hope that we will be able to welcome you back soon at Novotel Wolverhampton.Kind regardsYann
Guest User
Superior Room, Queen-Size Bed + Convertible Sofa
Stayed in Aug 2023
Couples
7 review
9.0/10
Great
Posted on Oct 16, 2023
Good stay, just a bit unusual that the toilet and sink are separated
Response from Property: Dear guest,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann