The Londoner Macao, Estrada do lstmo. s/n, Cotai, Macau, ChinaSee Hotel Details
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1 night
Guest Reviews
9.8/10
Outstanding
1072 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.8
Amenities9.8
Service9.8
Cleanliness9.9
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All reviews(1072)
Positive reviews(1066)
Reviews with photos/video(587)
Offers pick-up/drop-offs(199)
Delicious breakfast(143)
Excellent afternoon tea(99)
Well decorated(74)
Perfect for kids(58)
Luxurious(57)
Tasty restaurant(44)
Close to airport(17)
Negative reviews(5)
Guest User
Louis Suite
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 16, 2025
Thank you so much Mavis, Sakol, XinRa, Rock for amazing service in restaurant. And the best barmen James for high quality cocktails! Wonderful atmosphere! Beautiful interior, delicious food, help and support all over in hotel. This does not describe all the advantages of this place.Excellence in everything! If you are in Macau, choose only The Londoner.
Anonymous User
Louis Suite
Stayed in Mar 2025
Couple
8 review
10/10
Outstanding
Posted on Apr 28, 2025
Very impressive limousine pick up and priority check in service, astounding lounge and restaurant quality, unparalleled scenic view of the hotel. A must visit spot in Macau.
Guest User
Louis Suite
Stayed in Apr 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on May 29, 2025
Sherleen and Ping were very friendly and nice.
Guest User
Louis Suite
Stayed in Jun 2025
Other
1 review
10/10
Outstanding
Posted on Jul 27, 2025
Very Nice
Guest User
Victoria Suite
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 31, 2025
Dear Eddie & Katrina,
Both my mother and I had a truly wonderful stay at The Londoner. The facilities were excellent, the room service was outstanding, and your team’s assistance was absolutely fabulous throughout our visit. We couldn’t have asked for a better experience!
We will definitely return and look forward to staying with you again in the future. Thank you for making our stay so special!
qingyuezi
Victoria Suite
Stayed in Dec 2024
Family
4 review
10/10
Outstanding
Posted on Jan 21, 2025
This is the most fantastic trip we’ve ever had before. We’ve got the customised service, the high quality of hotel facilities with a high quality and the delicious food etc. Colin connected me and gave me the useful tips before and within the entire trip. and he prepared the surprise for kids as well. While Robin helped plan every detail about viewsights, famous local snacks and the efficient way with transportation. All these are pretty impressive, and I’ll choose Londoner again!
S Tsui
Louis Suite
Stayed in Oct 2024
Couple
9 review
10/10
Outstanding
Posted on Nov 13, 2024
From the initial contact by Catherine Londoner Guest Relations Team to the pickup limo by Brian at Heng Qin port to the arrival at the main entrance, received by Gordon 吳鎮宇 star captain team manager to the suite it’s a great impression of tops hotelier experience !
The afternoon tea and evening cocktail reception literally occupied the rest of our evening at The Residence, Londoner restaurant operation for guests.
Many thanks to Jessica Exec manager who introduces us various gourmet foods and canapés and offers a special plate of strawberries and blueberry to celebrate our 45th wedding anniversary.
To our surprise, the Guest Relations Team delivers a cake to our room in the evening at 9:30pm.
The next day breakfast at The Residence restaurant is sumptuous and exquisite. Elna Exec manager from Taiwan personally serves tea and suggests a few dim sum items for us to taste.
Our one day stay at Londoner is filled with joy and 感恩to all the Londoner staffs who pamper us with genuine hospitality and professionalism. The top quality of the staff, the food quality and the ambiance contribute to our precious memories.
Gordon and Fiona, Stephen(?)who offers us guidance to maneuver around Londoner Sands , Venetian shoppes, assisted our departure inn a limousine at 4pm.
We will be back. Bravo Londoner Guest Relations Team ❤️👍👌🙏
6/12
Diana
Louis Suite
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 26, 2025
Good experience with The Londoner Hotel. The room is spacious and comfortable.
Nice food and excellent services.
Karan
Victoria Suite
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 17, 2025
We had a fabulous time at the Londoner Macau. On the first night, we had a medical emergency and had to call a doctor in. Mr Colin , manager- guest relations was very prompt and had the doctor at our doorstep within a few moments. Everything was managed extremely well and professionally.
The service at the hotel is exceptional. The decor of the rooms is very contemporary and modern. The breakfast buffet is sumptuous and had a wide variety.
Overall a very enjoyable stay and I would definitely book another stay at the Londoner in the future.
margaret
Victoria Suite
Stayed in Mar 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 26, 2025
Service was excellent very fast response and fast problem solving feel impressed
Guest User
Louis Suite
Stayed in Nov 2024
Solo traveler
15 review
10/10
Outstanding
Posted on Dec 16, 2024
Perfect experience with good services, with tea, cocktails and breakfast all provided well
Ma Adora Tricia Fajardo
Louis Suite
Stayed in Oct 2024
Couple
14 review
10/10
Outstanding
Posted on Nov 28, 2024
Everything js great except for the price 😅. I think the rate is over price.
Jayden1209
Victoria Suite
Stayed in Oct 2024
Family
11 review
10/10
Outstanding
Posted on Nov 23, 2024
Great experience. From basic service to detail, was pretty much perfect.
Wai On Alex
Louis Suite
Stayed in Mar 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 19, 2024
Very good service
Daily cake and nuts at evening
brunch is excellent
Proactively ask my next stop to arrange the car for me
Tan Chi
Louis Suite
Stayed in Mar 2024
Family
1 review
9.0/10
Great
Posted on Apr 4, 2024
We are a big family of 9 and all are amazed by the hospitality of Londoner, it is literally the best we have experienced. Special thanks to the hotel staffs: Mr Wiyi and Ms Sherry. Thank you for the warmest welcome services and help. It does make us feel like home. The food is also nice, esp for the cocktail session. It is a must try. And the breakfast at Wah Ting also cannot be missed. Will def come back again with all our families.