No. 17 A Li He Road, Hailar, Hulunbuir, Inner Mongolia, 021008, ChinaView Hotel Details
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Shoulv Jinglun Hotel Guest Reviews
4.6/5
Very Good
358 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(358)
Positive reviews(350)
Reviews with photos/video(54)
Delicious breakfast(51)
Friendly front desk staff(28)
Easy to get around(20)
Classy environment(18)
Large rooms(16)
Convenient parking(14)
Tasty restaurant(5)
Located downtown(5)
Negative reviews(8)
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Other
53 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Jinglun Hotel is an old brand, and it has the management standards of Beijing Tourism Group. The hotel has won many awards. The hotel is located in the center of the city and has convenient transportation. The front desk service is warm and thoughtful, like family, thumbs up! Small gifts, yogurt and toffee were given when checking in, highlighting the characteristics of Inner Mongolia. The restaurant also has many medals. After dinner, I felt that the dishes were of high quality and the prices were solid. A bottle of fresh beer was charged 10 yuan, which is rare for dining in hotels.
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6/13
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Xihuanlvyouderen078
Suite
Stayed in Jun 2024
Family
4 review
2.7/5
Posted on Jul 12, 2024
The room environment is not very good. The toilet door is broken and cannot be closed. The water from the faucet is a bit yellow. The most uncomfortable thing is that the air conditioner in the main room in the suite is broken. Only the air conditioner in the hall can be used. The hotel does not I admitted that there was a problem with the air conditioner in the main room, but kept saying that the pipe of the air conditioner was too small. It was normal for one side to be cooler and the other to be hotter. I just asked me to open the door to communicate with each other. However, the air conditioner in the hall was just cool enough, and it was too hot in the main room. I couldn't sleep well, so the hotel's solution was to add a fan for me. One thing to say, the hotel's attitude is still very good, but the room costing more than 1,000 yuan per night is really not worth it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay. We apologize for the bad stay experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problems with the room facilities, the hotel engineering department has strengthened repairs and updates to ensure that you will have good service next time you stay. A good experience and we are deeply sorry for the inconvenience caused to you.
Guest User
Deluxe 2-bed Room
Stayed in Aug 2023
Family
5 review
2.2/5
Posted on Sep 16, 2023
The hotel is a bit old, the bed is very hard, the quilt is too thin, the carpet is dirty, the garbage in the corners has not been cleaned, I hope it can be improved
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the room problems, the hotel engineering department has strengthened maintenance to ensure that this problem will not happen again next time you stay. We are deeply sorry for the inconvenience caused to you.
Anonymous User
Deluxe 2-bed Room
Stayed in Jul 2023
Travel with friends
12 review
1.0/5
Posted on Aug 24, 2023
Very bad, the pool is extremely dirty, the environmental sanitation is very poor, and the service staff is even worse. There is no one to check out at 5.30 in the morning. After shouting for a long time, the waiter with disheveled hair said that there is no need to check out, just leave the room card there.
Original TextTranslated by Google
Response from Property: Dear guest, I understand your feelings from your comments. If you have any questions, you can contact us. The hotel switchboard is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. We look forward to your visit again.