Wyndham Pingtan

Wyndham Pingtan Reviews

Wyndham Pingtan

No. 8 Qilin Avenue, Pingtan Comprehensive Pilot Zone, Pingtan, Fujian, ChinaSee Hotel Details
Wyndham Pingtan
Wyndham PingtanWyndham PingtanWyndham Pingtan
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Guest Reviews

9.3/10
Very Good
4171 review
Verified reviews
Location9.3
Amenities9.2
Service9.2
Cleanliness9.4
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All reviews(4171)
Positive reviews(4044)
Reviews with photos/video(1535)
Friendly front desk staff(692)
Delicious breakfast(572)
Close to train station(326)
Perfect for kids(155)
Offers pick-up/drop-offs(115)
Great swimming pool(83)
Delicious buffet(49)
Negative reviews(127)
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
2 review
10/10
Outstanding
Posted on Aug 21, 2024
设施:ok 卫生:ok 环境:ok 服务:ok
Response from Property: Dear guest, thank you for sharing your stay experience with us despite your busy schedule. We are very happy to receive your praise for us and very happy that you spent a wonderful holiday in our hotel. All hotel staff will do their best to provide the most considerate and thoughtful service to all guests. Thank you again for choosing to stay in our hotel, and we sincerely look forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 9, 2024
good very good
Response from Property: Dear guests, hello! Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that our hotel is Continuous efforts to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Tango 2023
Superior Suite
Stayed in Aug 2023
Solo traveler
10 review
6.0/10
Posted on Sep 22, 2023
Polite and helpful hotel front office and housekeeping staff.
Response from Property: 尊敬的賓客您好, 非常感謝您對酒店的支持, 沒有得到您全 5 分好評, 我們心裏還是有點點的失落, 可能是酒店還有做的不到位的地方, 希望客官您下次的到來能給我們指出我們的不足, 我們會努力做到更好, 我們用心服務讓到店的每位客官都能感受到家一般的温暖, 希望我們的服務能給您帶來更多的驚喜和感動, 期待您下次到來!
Guest User
Deluxe Queen Room
Stayed in Sep 2023
Family
2 review
10/10
Outstanding
Posted on Oct 3, 2023
Amy👍
Response from Property: 尊敬的賓客: 您好!感謝您的好評,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好!作為平潭首家國際五星級品牌,酒店坐落於平潭高鐵站旁,是嵐島內嶄新的地標,居高臨下而聽風看美麗的田園風光。“信賴我”,温德姆將始終竭力提供温情服務,期待您的下一次入住!
Guest User
Superior Suite
Stayed in Apr 2025
Couple
53 review
10/10
Outstanding
Posted on May 16, 2025
The hotel environment is first-class, the service staff is warm and friendly, especially the Wyndham front desk butler Xiao Weng is very enthusiastic. He called before arriving at the hotel and added WeChat to introduce the attractions and hotel situation. He answered all our questions and met our needs in all aspects. The hotel is well-equipped and in good condition. It is very convenient to take a taxi from the hotel to various attractions. The farthest one is only half an hour. The hotel breakfast is rich in variety and good quality. The Chinese restaurant dishes are of high quality. I will come back to taste more in the future.
Original TextTranslated by Google
6/15
Response from Property: Dear guest, hello! Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that our hotel is constantly working hard to improve. We will always greet every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Summer_188
Deluxe Queen Room
Stayed in Apr 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on May 16, 2025
The hotel is very close to various attractions by taxi. It is also very close to the high-speed rail station. The neighborhood is also very quiet. The breakfast is very rich, with ice cubes and ice water, which is a surprise. Takeaways will be delivered, and there are also many delicious things. The room is very clean and tidy, with large space and reasonable layout. Special praise for the hotel butler Huang Zhihua, who contacted us in advance to ask about our needs, answered all questions, and shared a lot of strategies. The hotel front desk Xiao Han (Xinya?) is also very enthusiastic, like a spring breeze ~ Highly recommended, I will stay here next time I chase blue tears.
Original TextTranslated by Google
6/11
Response from Property: When I first met you, it was like an old friend returning! Thank you for choosing Wyndham Hotel and sharing your pleasant stay experience. We are deeply moved and inspired by your high praise for the hotel's service. We will continue to uphold the service philosophy of "actively discovering guests' needs and providing satisfaction and surprises" to make Wyndham a "home away from home" for guests staying here and live up to every encounter. We sincerely look forward to your next trip to Wyndham. I wish you good luck in your work and full of joy!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Other
15 review
10/10
Outstanding
Posted on May 24, 2025
Wyndham Hotel is a brand hotel that I have always trusted. Whether it is the hotel facilities, environmental hygiene, or service attitude, I will choose it. This time, staying at Wyndham Pingtan also left a very good impression on me. The hotel manager upgraded our suite for free, and Chen Xu at the front desk was patient in his service. The manager also added my WeChat and introduced Pingtan's travel guide and food. It was very heartwarming and comfortable. Wyndham will always be my first choice for future travels.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到我們酒店是在不斷的努力進步。我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 24, 2025
The room was very good. We upgraded the room type for our first visit. It was spacious and had big windows. It was a great experience. We could take a bath in the hotel after playing. Children could play in the playground on the first floor. There was a swimming pool on the third floor. The children had a lot of fun. It happened to rain, so we played in the hotel for half a day. It was a good place to take children. Next time I come to Pingtan, I will book Wyndham again.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到我們酒店是在不斷的努力進步。我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。
Geiniyiquantou
Executive Suite
Stayed in Apr 2025
Family
38 review
10/10
Outstanding
Posted on May 21, 2025
The room hygiene needs to be improved, and the service awareness needs to be improved. To be honest, I didn't want to comment. I gave a good review because of a lady who might be a cleaner. She was the most service-minded and polite person in the whole hotel. When she got off the elevator and met us walking to the elevator hall, she was still far away. She immediately put down her work and turned back to help us press the elevator. She greeted us very gently! It was particularly precious under the overall average and unprofessional service of Wyndham. Her quality felt that she should go to a better hotel. When I passed by her, I deliberately looked at her work card. If I remember correctly, her name is Lin Qinyu. I gave this five-star for this lady, otherwise I would never give it. I hope your hotel can praise her. Of course, I am also very grateful to the housekeeper Le Xiaojuan who immediately helped me solve the room problem after I reported it, and the manager who came to my room to apologize to me.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that our hotel is constantly working hard to improve. We will always greet every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on May 16, 2025
Very satisfied, the facade is very grand, the environment is very new, and the service is really good. They arranged a comprehensive guide for food and attractions for us, and directly helped me upgrade the room type, which made my stay very comfortable. I will come again next time
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!感謝您對我們的評價!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們一直追求的,這也將成為我們繼續努力、不斷進取的動力。透過您的攝影鏡頭,讓我們再次領略到了平潭那不一樣的自在風光~很美,很感謝您的傾情分享,期待您的下次光臨!
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 14, 2025
I was given a free room upgrade. Thank you very much. It may be the off-season. The hotel room is OK. The surrounding area is quite desolate. It is not very convenient to travel without a car. The gym facilities are OK.
Original TextTranslated by Google
Response from Property: 感謝閣下選擇温德姆,並抽空給予細緻全面之高度讚譽,讓所有温德姆人備感欣慰與鼓舞!細心的您將入住過程中感受到的服務娓娓道來,讓我們備受鼓舞和激勵。有您的肯定和鼓勵,我們一定會保持熱愛、立足本職,為更多入住温德姆的賓客,創造難以忘懷的愉悦入住體驗。成為您在平潭的首選酒店,我們榮幸之至。熱情期待您的下一次温德姆之旅,温德姆,總以温情相待!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 6, 2025
This trip to Pingtan started with the wonderful pick-up service from the Wyndham Hotel. Xiao Xu at the front desk arranged a driver to pick us up in advance. The hotel is very close to Pingtan Station. We rented a battery car from the hotel because it was more expensive than usual during the 51 holiday, 150 a day. May 5th was also a holiday, so we traveled off-peak. The overall experience was very good. We caught a full bucket of fish when we went fishing. Food recommendation: Fei Gong Fei Po Seafood Hot Pot, which is very cost-effective. Xiao Fei Po Ginger Duck is highly recommended. People who don't usually eat duck meat also think it's delicious. The hotel service is perfect, the food is perfect, and I went home happily.
Original TextTranslated by Google
Response from Property: 感謝閣下選擇温德姆,並抽空給予細緻全面之高度讚譽,讓所有温德姆人備感欣慰與鼓舞!細心的您將入住過程中感受到的服務娓娓道來,讓我們備受鼓舞和激勵。有您的肯定和鼓勵,我們一定會保持熱愛、立足本職,為更多入住温德姆的賓客,創造難以忘懷的愉悦入住體驗。成為您在平潭的首選酒店,我們榮幸之至。熱情期待您的下一次温德姆之旅,温德姆,總以温情相待!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 6, 2025
The best experience of this trip was the hotel👍👍👍👍 I would also like to thank Miss Amy. Seeing that we were with our children, she upgraded us to a parent-child suite for free and gave us breakfast for the children.
Original TextTranslated by Google
Response from Property: 感謝閣下選擇温德姆,並抽空給予細緻全面之高度讚譽,讓所有温德姆人備感欣慰與鼓舞!細心的您將入住過程中感受到的服務娓娓道來,讓我們備受鼓舞和激勵。有您的肯定和鼓勵,我們一定會保持熱愛、立足本職,為更多入住温德姆的賓客,創造難以忘懷的愉悦入住體驗。成為您在平潭的首選酒店,我們榮幸之至。熱情期待您的下一次温德姆之旅,温德姆,總以温情相待!
Guest User
Family 2-bed Room
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 6, 2025
The room is clean and tidy, the service staff is friendly, especially the housekeeper Huang Zhihua, who contacted me one day in advance to send me the travel guide and food guide of Pingtan. The attitude of other staff is also very good, and there is always someone to help me carry things in the lobby. In addition, the breakfast is also quite rich. The hotel is located in the center of Pingtan, and the high-speed rail station is only 1 km away. Overall, it is good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your evaluation! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this trip. This is what we have been pursuing, and it will also become our motivation to continue working hard and making progress. Through your photography lens, we once again appreciate the different and free scenery of Pingtan~ It is very beautiful. Thank you very much for sharing your love and look forward to your next visit!
Guest User
Superior Suite
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 4, 2025
The hotel management was also very orderly during the May Day holiday. There was basically no queue for us to check in. Amy at the front desk was very efficient and professional. After checking in, she also briefly introduced the local tourist attractions and snacks. The suite just had an extra bathroom, which was quite suitable for family travel. The hotel is very close to the high-speed rail station, and the self-driving parking lot is free. It is also very convenient to park on the road. I will choose Wyndham D next time I come to Pingtan (^_^o)
Original TextTranslated by Google
Response from Property: 與君初相識,猶如故人歸!感謝您選擇温德姆酒店並仔細分享您的愉悦入住體驗,您對酒店的服務給予高度讚賞,讓我們倍受感動與激勵。我們將繼續秉承“主動發現賓客需求,提供滿意加驚喜”之服務理念,讓温德姆成為下榻賓客的“家外之家”,不辜負每一程相遇。誠摯期待您的下一次温德姆之旅。祝您工作順利,滿心喜悦!