Hotels near Royal Victoria Station, London

I was looking forward to the stay. However when I arrived on Thursday, 16th May around 9:00PM I was told by both receptionists that I had two rooms booked when only one was booked. I booked twice through another party and cancelled both and showed this to them on the app, clearly showing cancellations. They weren't really interested and said it was not their problem but mine! The said that I would be charged a no-show fee after midnight for the room, which would be about £300. I told them several times that I had proof of cancellation but they did not accept this. The told me to call the agents myself and sort it out. I had to send a message and call the agents at this time of night. Fortunately the agency was extremely helpful and said emails had been sent to the property indicating the cancellations and not to worry (unlike the two girls at reception). They then promised to contact the hotel directly and inform them. About 20 mins after sorting it out, the duty manager called me and said that it was sorted, I told them I had already sorted it myself after being told to by those two girls at reception. So it looked like the oversight was the hotel itself, not me, nor the agency. The agency also tried to call them to speak about the issue but nobody picked up the phone, even though there were two on duty and it was quiet. NOT the nicest or friendliest welcome to a hotel at all!! Aside from this, the room had a great view from the 25th floor, bed was not very comfortable and small. Staff were mostly nice, but some were miserable. All the other reception staff we spoke to were lovely. Breakfast was alright. Best thing about the hotel is the views really. I think if I hadn't had such an uncaring welcome, it wouldn't have tarnished my overall view.

Have stayed in a HIE before so checked how close this was to the ABBA arena and saw it was only about 15 minutes walk away. Arrived just after 2.00pm and room was ready. Check in efficient and polite - room was clean and had everything needed for a one night stay or even more. Tea and coffee making equipment and supplies provided, iron and ironing board, room safe and sufficient hangers. Had a drink in bar before heading out then another when we returned. Lots of fellow concert attendees to chat to! Breakfast more than adequate. Although we don’t usually have the hot food, the fruit compote and yogurt were delicious and there was plenty of choice of other things. All the staff were extremely pleasant and everywhere we saw was clean. We were very glad we had chosen to stay here. Would definitely recommend. Excellent value for money.

Wonderful hotel with excellent location. The room was clean, very comfortable and had great view of the London Stadium. The location was amazing, next to a huge Stratford Shopping Centre and to the subway station with many subway lines. The staff was friendly, professional and very helpful. KUDO to the Concierge Staff, especially NALEEF, DANIEL, AND ONE OTHER GENTLEMAN (sorry! i forgot his name). My wife got pickpocketed in London. The Concierge staff, especially Naleef, went above and beyond their duty to help us to deal with our distress moments. He advised us to report the theft to the London Police, and also the Concierge staff helped us tremendously to deal with our stolen credit cards. We really appreciated what these amazing staff did for us. Thanks so much to Naleef, Daniel and to all the Concierge staff for making us feel so welcome and for all your unforgettable help during our stay. The world needs more of these people like your Concierge staff. Hyatt should be very proud to have these amazing Concierge staff. We certainly will return to this Hyatt hotel in the future and would highly recommend this Hyatt hotel to anyone!

The entire staff at this location has gone above and beyond to make our stay of 8 nights so memorable for my first visit to this lovely city. Flor greeted us every morning with such a warm smile and heartfelt “Good Morning” and always asked about our day before and what we were doing today. The walk to the Whitechapel tube stop was very short and access to the bus station was just across the street. Two grocery stores and several fast food restaurants within the area. I would recommend this hotel to anyone!

Cleanliness - Overall, it is clean. However, there were strands of hair on the sofa, below the cushion, and under the blanket. Bathroom is huge Location - It is walking distance from Aldgate East Metro. Not centrally located, area seems to be a business district. There is no lift or escalator in this metro station, so having 2 heavy luggages, is a challenge. Service - Excellent service and friendly team, though they are unable to hold the luggage overnight as i had to do a separate trip to other cities. They provided me with a fan for ventilation as the room was tucked in a corner, which the aircron vent was in the living room. However, due to the layout of the room, the aircon was not able to 'flow' into the room Amenities - The kettle was abit rusty, a change was done immediately Room was well equipped, washer cum dryer, fridge, microwave, dishwasher, oven, wifi and tv (which can sync and cast music and shows from the phone). Summary - Its a well equipped one bed studio, fully equipped. It will be close to perfect if the ventilation was better. The 'old' concrete wall (i believe) was the previous location of the TV, needs works to make good as it is unsightly and/or perhaps it can be knocked down? It will be good if there is working table and chair instead of using the dining table and chair to work on. overall, i enjoyed my stay !

Absolutely amazing visit for my Girlfriends Birthday. The team really went to town organising an amazing room with balloons and cholocates. The check in team were soo friendly and even let us leave our bags early before we checked in to allow us to go out for lunch. Absolutely incredible stay, I can’t wait to book my next visit. The spa facilities were amazing the the swimming pool was very clean and fresh towels provided. I couldn’t recommend this hotel enough. Thank you soo much, you made our stay very special.

I booked a superior room and was disappointed that I did not have a view as the picture you send me of my room had a view and I thought this was the room I was booked into. As a disabled person who is claustrophobic I found the shower room challenging. I also did not understand why the beds were so close together as there was plenty room in the room to have a space between them in order that you could get in and out with ease. I only used the restaurant once for breakfast and was not satisfied with the welcome or attitude of the person who seated me. I was not welcomed with a good morning. I was not asked if I had eaten there before and was simply told it is self service and although it is obvious that I have a walking disability I was not offered any help. She was not a fat lady but was stouter than the other staff and had long black hair. I could not see her badge clearly but I think her name was something like Luba. There was a good choice of food but plenty other places round about who are much cheaper..

Amazing hotel, wonderful service and spectacular views of tower bridge and the Tower of London. Spent half of our stay staring out the window in awe. The corridors are a Bit like a rabbit warren but when you get to the suites - wow! We were blown away. Incredibly clean (and I have very high standards) - it was like we were the first guests to stay! You can feel the underground slightly but not enough to disturb our sleep or our stay. Great location and incredibly friendly staff that upgraded us -Thank you So much! Wouldn’t hesitate to return or recommend A++++

really lovely stay. conveniently located by farringdon station and v close to the west end area. room had good amenities such as a kitchenette and coffee. slightly odd layout where the bathroom door and main room door would block each other when opened haha. car park had 3 bays at the back of the hotel, not the most spacious bays but good enough.

Hotel was nice room was a little over looked by neighbouring buildings but room was spacious hotel in good location st Paul’s cathedral right outside door. Easy walk to South bank and Tower of London .Breakfast plenty of options but a little lukewarm but it was buffet .. pool and spa nice but busy and noisy can’t comment on bar or restaurant as did not use overall a nice stay would stay again