Pullman Lijiang Resort & Spa

We stayed in Lijiang for 7 days and 6 nights, with the last two nights spent at the Pullman Hotel. In conclusion, it was the most satisfying and heartwarming experience we had during our trip, which is why I felt compelled to leave this review. Unlike other hotels, Pullman shared the manager’s Weixin (WeChat) contact, making communication incredibly easy. The manager, Rita, provided us with everything we needed for our Lijiang trip — from sightseeing spots and local restaurants to arranging a tour guide. She also went above and beyond by helping us with food delivery apps and even offering to ship back clothes we had accidentally left behind at the hotel. Her thoughtful and attentive service made our stay at Pullman truly memorable. The ambiance of the Pullman felt like a cozy extension of Black Dragon Lake itself. We stayed in a private villa, and both the cleanliness and facilities were excellent. While the breakfast selection wasn’t vast, it was well-prepared, thoughtfully arranged, and very delicious. The resort also offered traditional costume experiences and complimentary cocktails, both of which turned out to be fantastic. When we mentioned how delicious the peanuts served with the cocktails were, Rita gifted us an entire basket of them. Thanks to Rita, I genuinely want to return to Lijiang again — and I will definitely stay at the Pullman. If you’re reading this review, don’t hesitate to book it. It’s truly an outstanding resort.