Guest User
May 16, 2025
The pillow was too high and I couldn't sleep the whole night. I asked the boss to change it, but he said there were no low pillows. So I spent another 100 yuan to buy one myself. As a result, after changing the room type on the third day, I found that there were low pillows. Is it difficult to bring pillows from other room types and replace them for me? The service is terrible, with no proactive service awareness. Is it difficult to find a lower pillow for me? I didn't want to leave a review, but I couldn't bear it when someone sent me a WeChat message asking me to give a good review. Every day I don’t think about how to proactively provide good service, I only think about getting good reviews. Once I proactively provide good service, the good reviews will come naturally. Good reviews are not the purpose, but the result. I hope to understand this cause and effect relationship.
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