Hotels near Truc Back Lake, Hanoi

The hotel is brand new with compact and minimalist design. Staffs are very friendly and speaks very good English. It is located 10 minutes drive away from Old Quarter and everything so it is convenient. There is concern with the room with window, it is super noisy even at midnight. We can hear buses, motorcycles, car honking at any time. The staffs allow us to move to the room without window. After that, all is good.

I booked room with queen-bed, bathtub, balcony and floor 5-8. none of this i got. Bed are 2 single bed put together. The floor was 4(finally i dont care, but i guess my original room was sold again). Balcony is inside the building. No wind and very hot. I planed to stay longer but i am already used that the descriptions are never right in Vietnam so i left next day. Outside are many small eating place at night and bussy but room still quietly. Bed not soft and would be good if it would have the right size.

We booked 1 night just to sleep, it was clean and quiet and overall good enough, despite the room being on the ground floor right after the ”reception” (there is no a receptionist all the time). We booked 2 more nights in 1 day (after the planned tour) and they allowed us to keep some stuff (not valuable) with them, it was convenient. It's close to Hanoi Old Quarter, but not exactly within it, so we had to walk around 8 minutes or take 5-minute taxi to be picked up for our tours (was not a big problem). There are no amenities, but we didn't need them this time.

The room itself was generally comfortable. However, at around 20 sqm, the space is quite compact and may feel tight for more than one guest or when travelling with multiple pieces of luggage. One feature that felt slightly unusual was the sliding window facing the corridor, which may affect the sense of privacy for some guests. One area that could benefit from improvement is the presentation of the corridor, particularly on the first floor where we stayed. Theres no lighting in the corridor and overall atmosphere felt rather dark. In addition, the carpet outside the rooms appeared dusty and not well maintained, and cleaning equipment such as a vacuum was left in the hallway. As the property positions itself under the name “Grandeur,” maintaining brighter lighting and a cleaner, well-presented corridor with a nice smel around the hotel would help create a stronger first impression for guests. During breakfast service, one kitchen staff member was coughing near the food preparation area without a mask. Similarly, in the early morning there were staff members at the front desk area who were also coughing without masks. While this may be unintentional, maintaining strong hygiene practices is important for guest confidence, particularly around food service and guest-facing areas. The early morning front desk interaction with the male staff member lacked the warmth typically expected at reception. In terms of positive service, I would like to specifically commend Ms. Dung at the reception. She was warm, professional, and communicated very well in English. Her hospitality stood out and made the stay more pleasant.

Great location (about 20min walk from the old quarter), clean and relatively new studio. There is filtered water available, and the staff was friendly and responsive. The bed was comfortable and the place clean. Hot water was working well and there is AC and washing machine. The internet is a bit slow and although there is a stove, there are no kitchen equipment or tools to cook. Only a kettle and 2 glasses. Plenty of restaurants and markets nearby and in a local part, which is nice.

This hotel exceeded all of our expectations in every possible way. From check-in to check-out, the entire experience was smooth, comfortable, and genuinely enjoyable. The staff were exceptionally professional, patient, and attentive, always ready to help and making us feel truly welcomed throughout our stay. Their service was not only efficient, but also warm and thoughtful, which made a real difference. The room was spacious, clean, and very well maintained, with a comfortable bed and all the amenities we needed. Everything was clearly taken care of with great attention to detail. Considering the quality of the accommodation and the level of service provided, the overall value for money was outstanding. What really stood out was how proactive and considerate the team was. They consistently went the extra mile to ensure our comfort, whether it was helping with logistics, accommodating special requests, or simply checking in to make sure everything was perfect. This kind of genuine hospitality is not easy to find. Overall, this stay was relaxing, stress-free, and memorable. If you are looking for a hotel that combines excellent service, high-quality rooms, and great value, this is an outstanding choice. I would absolutely stay here again and would confidently recommend it to anyone traveling to the area. A well-deserved top rating.

The front desk service was excellent 👍. Whatever you need, you can just tell them. They speak fluent English, and some staff can speak a little Mandarin. It's relatively quiet, not close to the Old Town, but there are good places to eat near the hotel. I would definitely come back next time.

To be fair, having such a new, fully equipped, spacious, and modern room in Hanoi is really great, offering excellent value for money. The breakfast selection is simple but of high quality. The apartment is located by West Lake, which is quieter than the Old Quarter around Hoan Kiem Lake, but it doesn't lack restaurants and cafes. It’s a very comfortable and authentic neighborhood. Downsides: 1. The room doesn't have a washing machine. There's one on the 11th floor next to the gym, but only one. 2. The hot water pressure is great, but it turns cold after about ten minutes. This is quite inconvenient for those who like to take longer showers.

It is a nice place, we stayed on the top floor and nice views. Not much to co plain about with the room itself, if there is wind it whilstes in the window which is unfortunately. And it has has the same issue a lot of places here have which is the AC unit is on the balcony and makes a humming noice which if you’re sensitive to that might bother you. Main issue we had was a building going up next to it which made a lot of noise, they worked till 3am one night which is pretty bad, this is Vietnam though I suppose. Overall it is a nice place just don’t stay there at the moment unless you’re sure the construction work won’t bother you