Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 6, 2024
Guest User
Convenient location and walking distance to the bay. Spacious room with luxury design. Bathroom with privacy at the back of the room. Very comfy bedding and nice staff. The coffee dispenser was empty in the lobby, will be perfect if refilled it in time.
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Price per night from:PHP 24,275
Posted onDec 21, 2018
周The hotel room is very old. The location and environment are very good. However, after the departure, the authorization deposit was deducted for more than 28 US dollars. No one mentioned it, including Ctrip and the hotel front desk. I don't know why the previous comments didn't mention Everyone should pay attention to when considering hotels.
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Price per night from:PHP 10,558
Posted onAug 12, 2023
Anonymous User
The hotel is located on a peninsula, with the bay front and back, and the scenery is beautiful. It is a few kilometers away from downtown, so it is convenient to drive to shopping and eating. There is a parking lot downstairs for 30 knives a day. The front desk service attitude is very good, and the check-in is very fast. The room facilities are a bit old, and there is a small balcony with a sea view. The bathroom is generally clean, but a cockroach was found in the bathroom.
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Price per night from:PHP 10,864
Posted onAug 5, 2025
Khadija.Upon check-in, I was asked to pay for the room, which I did. However, I noticed the amount charged was higher than the total from my original booking. I asked the receptionist (I believe his name was Raul, though I’m not entirely sure) why that was. I explained the amount I had been quoted during booking. He then mentioned, almost as an afterthought, that a $150 deposit is taken at check-in.
I told him this should have been communicated before processing the payment, as it’s standard practice to inform guests of such charges upfront. While I wasn’t pleased, I went ahead and paid.
I also mentioned that I had submitted a request in advance for a room away from the elevator with a good view. He told me the hotel was fully booked, which confused me, since I had booked well in advance and included my request at the time. He assigned me Room 503, which was directly across from the elevator, not away from it.
I didn’t want to complain as I had just traveled over 12 hours from London to San Diego and was extremely tired. I planned to grab some dinner and get straight to bed. However, the room was quite noisy—there was a lot of hallway activity, and the family next door had their TV volume quite high. I decided not to go downstairs and complain, hoping I could just fall asleep.
Unfortunately, I was woken up around 3 a.m. by a crying child, and again at 5 a.m. At that point, I was extremely frustrated and went to speak to the receptionist on duty, Matthew. I explained everything to him, and he was very understanding. He said there was availability and offered to move me immediately…this was surprising, considering the earlier claim that the hotel was full.
He moved me to Room 204. While it wasn’t far from the elevator either, he assured me it would be quieter since there were no large families on that floor. He was right—the room was much more peaceful, and I appreciated his help.
At checkout, I saw the same receptionist who had checked me in and decided not to approach him. Instead, I spoke to Antonio at the other desk. I asked about the deposit, and he informed me it would take 2–3 business days to be released. Naturally, I wasn’t thrilled to hear this, especially after the earlier issues, so I shared my entire experience with him. He apologized sincerely and mentioned the initial receptionist may need additional training, which they would look into.
Overall, the stay was decent for a short 3-night visit, but the start could have been handled much better.
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Price per night from:PHP 7,835
Posted onMar 22, 2026
Guest UserThe room overlooked the bay, offering a beautiful view. The balcony was very practical, perfect for enjoying the evening breeze and convenient for drying clothes. What really stood out was the early check-in option. We arrived at 1 PM, expecting to just drop off our luggage, but to our pleasant surprise, the front desk gave us our room key immediately – a service we haven't experienced in other hotels in the US. The airport shuttle was also very convenient. And of course, the hotel's location speaks for itself. The picture is a night view taken from the room's balcony.
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Price per night from:PHP 10,641
Posted onSep 21, 2019
Lindy_LFor a colleague, display the pre-authorization. As a result, the credit card shows consumption. Colleagues at the front desk are also paying. It has been three months since now, and I have not returned the cost of the card before returning. Still studying how to
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Price per night from:PHP 5,279
Posted onFeb 16, 2024|1 King Standard Tower Building
Guest User
The location is good, close to the beach. The hotel itself is similar to a domestic express hotel. The hardware is average, and the air conditioner and exhaust fan are very loud. Parking is relatively convenient, but you have to pay $21 per night. Another weird thing is that the car cannot go directly from the lobby to the guest room inside the hotel. You need to park in the lobby after checking in and then drive to the main road to the guest room parking space.
The overall cost performance is not high. The breakfast is good.
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Price per night from:PHP 9,823
Posted onJul 4, 2025
Cathy
Clean and room quiet. Friendly staff. I felt secure in this hotel. Wish there was easier access to public transportation, but all in all a happy experience.
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Price per night from:PHP 6,645
Posted onMar 25, 2025
Guest User
I like the bedroom everything look clean and comfortable to sleep. I was able to sleep well. Thank you! Would recommend this place I hope to come back again!..
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Price per night from:PHP 4,545
Posted onMar 17, 2025
Feisitelaweiliao
The facilities are a bit old, and you have to climb a hill to get to the main entrance of the hotel. It is not far from old town transit and fashion valley, so it is quite convenient.
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Price per night from:PHP 8,216