Hotels near Medieval Times, Dallas

It feels like a hotel in a mall. The contrasting colors are very fashionable. You can't see the sky so it's a bit confusing during the day and night.

The room is large and comfortable. The front desk staff is warm and friendly, making you feel at home. So I checked several hotels and chose this one again. I will come back again in the future.

Young girl with a very friendly welcome. On the other hand, we had a disabled room even though there was no reason for it. During the terrible night, we hear all the noises because they resonate so much. Also, around 3 a.m., a neighbor came into the next room and was moaning, vomiting and left the water running for hours... I was really not at peace. A pass hotel wouldn’t have been worse…

Dallas, I chose this Sheraton, the hotel is very good in all aspects, the service is warm, the breakfast is rich and varied, the facilities are complete, the room is clean and tidy, if the room window can be wiped clean, it is more perfect, living on the 36th floor can have a good view to watch the downtown scenery, Unfortunately, it was blurry because of the window.

The hotel environment is quiet and elegant, the room has good natural light, and the cleanliness is impeccable. The facilities are complete and functional, and the front desk staff are patient and attentive. It's also conveniently located for getting around. Overall, my experience exceeded expectations, and I highly recommend it!

The breakfast is very simple, there is nothing to eat, just join in. They have an airport shuttle bus to Dallas love field airport, from 6 am to 10 pm. Others are ok, the hotel is quite satisfactory.

I've been coming here 6 years now and I think this will be my last visit. Front desk staff (Helen? And Avery) were very sweet and hospitable, however, the hotel appears short staffed on housekeepers. Rooms were not available for many customers waiting in the lobby as they were still being cleaned at 430pm (check in is 3pm) and customers complained loudly. After settling in for the night, I noticed black spots on the bathroom ceiling that appeared to be mold. The toilet took two flushes for a ”#1” and more for a ”#2”. The motor court at the hotel entrance could only comfortably fit 2 cars as there was a police patrol car and community outreach vehicle occupying the remaining space, so cars were either trapped and waiting for others to depart before they could leave or back out awkwardly onto the street. The surrounding area appeared generally dirty and unsafe with lots of homeless roaming around. One was naked about a block west. After returning to my room after a long absence, I noticed my used towels (which were extremely rough textured) were removed but none were replaced. Though both of my beds were slept in, only one was made. The room temp was adjusted down to 63 for some reason. I don't understand why they bothered to enter. Nothing appeared cleaned or replaced. The evening front desk person seemed equally confused and provided BS excuses. But he mentioned they had ran out of towels earlier and I would have to come down for new ones. The parking garage is bizarre and narrow, badly in need of fresh paint, and poorly lit on most floors. The elevators routinely opened on floors where no one was waiting to board and the internal buttons weren't pressed for.

Was a guest at the Hyatt as part of the ICSC Red River Conference and was very pleased with most of the experience. There were shuttles available that chauffeured participants between the Hyatt and the Kay Bailey Hutchinson Convention Center, a benefit likely paid for by ICSC but accommodated by the hotel all the same. The overall cleanliness of the hotel was better than average although there were a couple of very small places in the room that could have used more attention. Parking isn't customer friendly, just like everywhere in downtown Dallas: Pay big money for valet service and a parking garage or pay to park on an open, unsecured lot a hundred yards away. The room's HVAC system worked wonderfully, which was great because it was on the west side of the building. The bed was especially comfortable and all of the linens were spotless... Which is always good. Did not get a chance to visit the gym or swimming pool. Did not patronize the restaurant or bar but have had good experiences in both places during past visits. The bottom line: The Hyatt Regency is still a safe bet in Dallas.

It was very well located, the service was perfect, so much so that I lost a phone in my room and I had already left and they called me to come back to pick it up and I hadn't even realized that they told me not to worry. My phone was going to be stored waiting for me to return, the cleaning was normal since the property was undergoing some repairs, even so there was no noise and everything was quiet and at night there was security in the parking lot

The hotel facilities are very complete, there are many guests staying, the transportation is convenient, and breakfast is included, which is very suitable for family stay. This is an unforgettable experience and worth recommending!