"Pros:
1. Room cleaning: The service was excellent and efficient. Rooms were cleaned both in the morning and evening. If the 'do not disturb' sign was on all day, a note was left under the door.
2. Breakfast: Whether we went at 7 AM or 11 AM, there was always a full spread. Fresh pastries, egg dishes, etc. Nothing extraordinary, but you definitely won't leave hungry.
3. Hotel app: You can do everything through it – book spa appointments, request towels, order cocktails by the pool, and more.
4. Pools: They are fantastic, with a very comfortable temperature and always few people.
Cons:
1. Some design genius decided it would be a great idea to put a glass partition from the bathroom directly next to the bed (see photo). Am I wrong in assuming that if I were on vacation with my parents, for example, I'd have to lie in bed and watch my mom or dad showering?
2. One evening, we had a power outage (affecting the entire hotel). It lasted about 5 hours. While power was restored to many other hotel buildings after 2 hours, ours remained without electricity. This was late at night, and it was impossible to sleep because the air conditioning wasn't working. I called reception and even went there in person multiple times that night, only to hear excuses that the power would be back on in 10-20 minutes. Ultimately, we didn't get a room where we could sleep until 2 AM! Essentially, I spent half the night trying to resolve this issue with hotel staff.
3. Insects: The hotel is located in a green area, and they do treat the premises for insects. However, the entrance doors have several-centimeter gaps where geckos would crawl in (see photo). Also, the air conditioning unit has an open connection to the outside, allowing a large American cockroach to fly in, which we couldn't get rid of. After our complaints, we were given an electric fumigator, then moved to another room, but found another gecko inside. It wasn't until the third room (around 2 AM) that we found one free of insects.
4. The hotel is undergoing renovations. While details are provided in the app and it didn't really bother anyone, a part of the spa was closed when I wanted to use it.
Regarding the location: We left the hotel every day and always had to call a taxi. However, I can't call this a 'con' because we knew about it beforehand and deliberately sought a quiet hotel (which it truly is – quiet and peaceful)."