"I had a wonderful stay at this hotel. Everything was excellent. The hotel was very clean, comfortable, and in a perfect location.
The staff were very kind, friendly, and always happy to help. They made me feel welcome from the first day until I checked out.
The service was great, and I really enjoyed my stay. I highly recommend this hotel, and I will definitely come back again.
Thank you for making my trip so enjoyable!"
"It was a truly wonderful stay in every sense of the word. The cleanliness was excellent, and the service was very sophisticated. The staff's interaction was respectful and kind throughout my stay. The room was comfortable and quiet, and the small details were exceptional, making me feel cared for and at ease. The location is excellent, and the atmosphere is beautiful. I thank the hotel management and all the staff for their warm welcome and professionalism. I will definitely be visiting again."
"I stayed in a room with a mini kitchen in the front room.
Amenities included one thick bath towel, shampoo, and soap. I used my own face towel, but I think they would have lent me one if I had asked.
The shower water pressure was weak. The toilet flushed properly.
The air conditioner did not allow for precise temperature adjustments.
The hotel staff were friendly and the free breakfast was well seasoned."
"- Die Lage war für mich letztendlich der einzige Minuspunkt, denn die zentrale Gegend die ich mir hier ausgesucht hatte ist mit ihren vielspurigen Straßen, die man nur alle paar Kilometer über Fußgänger-Brücken überqueren kann, eher etwas für Autofahrer! Die grüne Buslinie L9 zu erreichen dauert so circa 20 Minuten und zur Gelben L14 (Flughafen-Bus mit seehr unregelmäßigen Zeiten) sind es etwa 30. Zu Fuß zur für Fußgänger attraktiven Corniche dauert es ca. 2 Stunden für knapp 8km und als einzelner Fußgänger an den großen Straßen oder vor bewachten Einrichtungen kann man durchaus auch (grundlos) angehalten und schikaniert werden! Fußläufig können sie übrigens einen sehr kleinen Park und etwas weiter auch einen Größeren finden um in der Sonne zu sitzen (Liegen ist nicht erlaubt!).
- Sauberkeit/Service: Beim Betreten des Zimmers war alles sehr sauber. Ich habe in den 7 Tagen nie das ”please make my room”-Symbol am Bett gedrückt und so hatte ich ansonsten auch keine Reinigungen. Diese fanden in den umliegenden Zimmern am späten Nachmittag/frühen Abend statt und so habe ich mir desöfteren beim freundlichen Personal frische Handtücher und Wasserflaschen besorgt, das reichte mir. Gym und Yakuzzi waren auch sauber, für letzteren kann ich ein paar Tipps geben: zunächst ist das Wasser kalt und die Pumpe schwach, was natürlich nicht begeistert. Die Knöpfe für Heizung und eine stärkere Pumpe befinden sich im ”staff only”-Room und wenn sie darauf achten dass sie der Mitarbeiter alle betätigt können sie kurze Zeit später ein schönes Bade- und Düsenmassage-Erlebnis haben, ich selbst habe das leider erst spät rausgefunden! Etwas für die Ohren sollten Sie auch dabei haben weil die Pumpe sehr laut ist.
- Ruhe/Weiteres: obwohl ich ein Zimmer in Fahrstuhlnähe hatte war davon nichts zu hören, höchstens wenn Leute direkt vor der Zimmertür Unterhaltungen führen mussten wie in so ziemlich jedem Hotel. Habe hier insgesamt meist gut und lange schlafen können. Das Highlight war, dass es in der Ramadan-Zeit zwar leider nicht das gebuchte Frühstück aber ein abwechslungsreiches kaltes und warmes Buffet am Abend gibt dass auch am sechsten Abend noch nicht langweilig war :) An den Fernseher konnte man zwar nichts weiter anschließen aber Netflix und YouTube waren verfügbar."
"The stay was comfortable. Unfortunately, the room I requested was for smokers and it was quite rundown. The floor had stains and cigarette burns, and the phone wasn't working."
"We were friendly received by the receptionist oldane and staff mizanon. The security officers are also friendly. The room was clean. Good Wi-Fi at the room and in the hotel. You can even check out until 14:00 and think with you. A large shopping mall at walking distance. In short, a fine hotel with good location with friendly people. A recommender!"
"Beautiful clean room with kitchen and washing machine. The breakfast is excellent. Lots of choices. Western food and middle eastern choices. There is a small mall nearby. Walking distance. Bed is comfortable to sleep."
"An exceptional hotel in every aspect, especially the cleanliness and prompt response to daily room cleaning and preparation. This is one of the most important needs for a guest. And I can't forget the truly outstanding front desk staff."
Great
71 reviews
9.0/10
1 night
From MXN1,126
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9.1/10
Great
GGuest UserConnected to Red Sea Mall, very convenient.
Room is nice and clean, got everything you need.
Everything is perfect. Didn’t get the chance to try their food but they have a good price for lunch package ~55 Sar/pp.
GGuest User“I had a fantastic stay at this hotel. The room was incredibly comfortable, spacious, and spotlessly clean. The staff were all very kind and attentive, and communication was excellent throughout my stay. I highly recommend it to anyone visiting!”
GGuest UserPerfect location , the guys outside the welcoming guys who take your bag to the room are very friendly , the sea view is a different building you should know that , before you book .
AAmjad Al saeedA wonderful experience and a fantastic hotel, expertly managed by Mr. Abdullah, who made our stay incredibly smooth. The room was great, much more spacious than many other hotels. I'd like to extend my thanks to the reception staff, especially Ms. Alanoud, for her cooperation, professionalism, and for being an excellent representative of the hotel. My regards to everyone, and we will definitely be visiting again.
MMariabyarDidn’t like the location. Far for most leisure/beach or downtown. Maybe good if you have business near.
It’s clean but you feel something missing
Service can be a bit better. Employees can smile more and be more helpful.
Enough amenities for one day stay
GGuest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
IIwan/IkhwanOne Cheapest international chain hotel in Jeddah.. small no view room, bit Humid carpet. Water at bathroom but yellow. Old furnished, with firm bed matras.
Breakfast not that bad..but no standby cooker at the egg stay, lazy for service.
They lock the fitness center and the pool. You have to ask them if you want to use it.
AAnonymous UserAll is good overall. They may just need to review the feedback on Google and use it as an evaluation to improve quality. During my stay, no towels were provided initially, so I had to ask. Also, my key card was only set for one night even though I stayed for two. They should pay more attention to the bed sheets, as I found some hair and stains on them.
It’s actually a nice hotel, just needs some improvements. I don’t expect the same level of hospitality as in Asia, but if they could improve in that area, it would be even better.
Thank you so much!
GGuest UserThis seems to be a newly opened hotel.
Check-in was smooth and the room itself was clean, but there were several service issues. On arrival, there were no towels in the room. It took multiple calls and around 45 minutes before one towel was delivered, and only after requesting again were more provided the following day.
Housekeeping was inconsistent — my room wasn’t cleaned on the second day, and I had to request additional toilet paper. In-room amenities were very limited: only one type of tea and coffee (no green tea or decaf), just two creamers, and no extras such as toothbrush, toiletries, or body lotion.
Access to the swimming pool was inconvenient, as I had to wait for staff to come and unlock it. The café was still under construction, so no coffee or snacks were available.
Overall, the hotel feels basic at this stage and could benefit from improvements such as:
• Ensuring housekeeping is consistent and timely
• Providing standard amenities in the rooms
• Making water or tea available in reception
• Opening facilities like the jacuzzi and café
The hotel is clean and has potential, but needs significant improvements to meet expectations.
YYunisNOur stay was excellent from start to finish. The hotel is very clean, quiet, and comfortable, The staff were friendly and attentive, always ensuring we felt welcome. also The restaurant was fantastic, and overall the experience exceeded our expectations. Highly recommended.”
What's the average price of hotels near Mashael Garden this weekend?
According to Trip.com data, the average price for a one-night stay at a hotel near Jeddah Mashael Garden this weekend is MXN2,204. Please note that prices fluctuate frequently, so the above price is for reference only.
What's the average price per night of hotels near Mashael Garden?
According to Trip.com data, the average price for a one-night stay at a hotel near Jeddah Mashael Garden is MXN1,878. Please note that prices fluctuate frequently, so the above price is for reference only.