Hotels near Al Salam Mall, Jeddah

Connected to Red Sea Mall, very convenient. Room is nice and clean, got everything you need. Everything is perfect. Didn’t get the chance to try their food but they have a good price for lunch package ~55 Sar/pp.

Beautiful clean room with kitchen and washing machine. The breakfast is excellent. Lots of choices. Western food and middle eastern choices. There is a small mall nearby. Walking distance. Bed is comfortable to sleep.

“I had a fantastic stay at this hotel. The room was incredibly comfortable, spacious, and spotlessly clean. The staff were all very kind and attentive, and communication was excellent throughout my stay. I highly recommend it to anyone visiting!”

Perfect location , the guys outside the welcoming guys who take your bag to the room are very friendly , the sea view is a different building you should know that , before you book .

We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.

It was a truly wonderful stay in every sense of the word. The cleanliness was excellent, and the service was very sophisticated. The staff's interaction was respectful and kind throughout my stay. The room was comfortable and quiet, and the small details were exceptional, making me feel cared for and at ease. The location is excellent, and the atmosphere is beautiful. I thank the hotel management and all the staff for their warm welcome and professionalism. I will definitely be visiting again.

One Cheapest international chain hotel in Jeddah.. small no view room, bit Humid carpet. Water at bathroom but yellow. Old furnished, with firm bed matras. Breakfast not that bad..but no standby cooker at the egg stay, lazy for service. They lock the fitness center and the pool. You have to ask them if you want to use it.

This seems to be a newly opened hotel. Check-in was smooth and the room itself was clean, but there were several service issues. On arrival, there were no towels in the room. It took multiple calls and around 45 minutes before one towel was delivered, and only after requesting again were more provided the following day. Housekeeping was inconsistent — my room wasn’t cleaned on the second day, and I had to request additional toilet paper. In-room amenities were very limited: only one type of tea and coffee (no green tea or decaf), just two creamers, and no extras such as toothbrush, toiletries, or body lotion. Access to the swimming pool was inconvenient, as I had to wait for staff to come and unlock it. The café was still under construction, so no coffee or snacks were available. Overall, the hotel feels basic at this stage and could benefit from improvements such as: • Ensuring housekeeping is consistent and timely • Providing standard amenities in the rooms • Making water or tea available in reception • Opening facilities like the jacuzzi and café The hotel is clean and has potential, but needs significant improvements to meet expectations.

All is good overall. They may just need to review the feedback on Google and use it as an evaluation to improve quality. During my stay, no towels were provided initially, so I had to ask. Also, my key card was only set for one night even though I stayed for two. They should pay more attention to the bed sheets, as I found some hair and stains on them. It’s actually a nice hotel, just needs some improvements. I don’t expect the same level of hospitality as in Asia, but if they could improve in that area, it would be even better. Thank you so much!

Our stay was excellent from start to finish. The hotel is very clean, quiet, and comfortable, The staff were friendly and attentive, always ensuring we felt welcome. also The restaurant was fantastic, and overall the experience exceeded our expectations. Highly recommended.”