Hotels near Aya Mall, Jeddah

Excellent service & amenities. Only negatives were prayer mats in both rooms were not cleaned and sea view room was noisy from late activities in the hotel ground floor.

The staff and hotel were excellent overall...the breakfast was quite satisfactory...Room service fast and excellent...the only comment about the pool as the water was exceptionally cold and this prevented the kids from fully enjoying their time ...otherwise everything was quite good.

The room was spacious, clean and overall exactly what I was looking for. The concierge was extremely helpful and pleasant to interact with. I will definitely use this place again on future trips to Jeddah. Although there was no restaurant on site, there are food outlets literally next door which was great for me.

very nice, love the pillows. but there was spme chinese guests next to my room, which was a bit loud.

We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.

The hotel is a few blocks from the beach, but it's only a few minutes' taxi ride away, so the location is pretty good, and it's great value for money. The hotel breakfast is made by Indian chefs and features a lot of Indian curries and other dishes, offering a decent variety. The room is a bit small; the double bed is smaller than those at Aloft, making it feel a little cramped. The rooftop pool, however, is quite nice.

Nice hotel in a nice area. The place needs renovation and they are working on it. Good value for money and very good breakfast.

I had a good time at the hotel it was a lovely stay  Staff is very kind. Room is bigger and will definitely stay again at the hotel in the future. Smooth access to the room.

All is good overall. They may just need to review the feedback on Google and use it as an evaluation to improve quality. During my stay, no towels were provided initially, so I had to ask. Also, my key card was only set for one night even though I stayed for two. They should pay more attention to the bed sheets, as I found some hair and stains on them. It’s actually a nice hotel, just needs some improvements. I don’t expect the same level of hospitality as in Asia, but if they could improve in that area, it would be even better. Thank you so much!

Asal Al Rimal Hotel, Jeddah – A Spacious & Well-Located Hub with Excellent Service Hotel is an excellent choice for travelers seeking a spacious, centrally-located, and well-equipped hotel in the heart of Jeddah. It shines due to its prime location, practical amenities, and notably outstanding staff service, though it does not offer on-site dining. The hotel’s biggest strength is its perfect central location. You are right in the heart of Jeddah, making it easy to explore the city. Airport Access: King Abdulaziz International Airport (JED) is about 20km away, with a taxi fare of approximately 40-50 SAR. Key Attractions: · King Fahd Fountain: A major highlight! It is within a comfortable 1km walking distance (note: ignore Google Maps’ longer route suggestion). · Al Rahmah (Floating) Mosque: About 20km away, a taxi will cost around 30 SAR. And Albalad is at 15 SAR taxi cost. · Amenities: Numerous shops and eateries are within walking distance, which is very convenient. · This hotel is with 8 floors, offering a sense of space and avoiding any cramped feeling. · Rooms are a strong point, thoughtfully furnished with everything a traveler needs: a comfortable bed, TV, efficient AC, fridge, hairdryer, iron, ample cupboard space, and quality toiletries (shampoo, towels). · Daily cleaning service is provided and reliable. · On-Request Items: The staff is happy to provide extras like a tea kettle upon request. Exceptional Service: This is where the hotel truly excels. A special mention must be made for Mr. Kamal Uddian from room service. · He is highlighted as ”really great” – energetic, soft-spoken, and incredibly helpful. · His ability to speak Hindi is a major plus for Indian subcontinent travelers. · He goes above and beyond to assist with arranging food, cabs, or any other requests, making guests feel well-supported. The hotel does not have its own restaurant or room service for food. However, this is easily compensated for by the plethora of nearby walkable food shops and restaurants. Highly recommended for business travelers, tourists, and pilgrimage visitors (Umrah) looking for a clean, comfortable, and convenient base in Jeddah. The mcombination of location, room amenities, and Kamal's exemplary service makes for a very pleasant and hassle-free stay. Just be prepared to explore the local area for your meals.