Hotels near Al Hijaz Mall, Makkah

We had a wonderful stay at Jumeirah Makkah. The hotel is exceptionally clean, elegant, and very comfortable. The location is perfect, with easy access to the Grand Mosque, making our Umrah journey much more convenient. The staff were welcoming, respectful, and always ready to help with a smile. The service was outstanding from check-in to check-out. Our room was spacious, spotless, and well maintained, and the facilities exceeded our expectations. Thank you to the entire team for making our stay so memorable. We highly recommend Jumeirah Makkah to anyone visiting Makkah, and we look forward to staying here again in the future.

Check-in was smooth and easy. Concierge were always helpful. The quadruple room was comfortable and suitable for our stay. However, in terms of space, it was just enough for four people and felt a little tight, especially with our luggage. Overall, the room was still comfortable and practical. There was a wide variety of dishes to choose from with limited option to suit different tastes. Distance is the main reason for me choosing this hotel. The walk from the hotel lobby to the tower entrance takes no more than 3 minutes, and from there, it’s only about a 2-minute walk to the mosque entrance. The walk was mostly indoor which is a plus point during summer.

Absolutely delightful! Swissotel is definitely on my list for my next trip. The room was clean, tidy, cleaned daily, and the breakfast had a great variety. Plus, the view was absolutely stunning... I could've stayed there forever! 🥰😏😏

Overall the hotel staff & receptionist services was very great. Unfortunately, we had bad experiences with the Majlis Restaurant & Cafe Staff services. They force us as the guest of the Raffles for any order with specific minimum order and payment, even though the time we visit is around 9.30 pm (local time), after the dinner. Please take the act as appropriate for any staff that not provide good service and humble to the Hotel Guest. Appreciated and thanks.

I had a wonderful stay! The hotel is beautiful, very clean, and feels brand new. The rooms are modern, spacious, and thoughtfully designed with great attention to detail. One of the best things about this hotel is its location, it's just a short walk from Al Haram, which made everything so convenient. The breakfast was excellent with a great variety of fresh and delicious options. Overall, I highly recommend this hotel and would definitely stay here again on my next visit to Makkah!

Excellent beautiful hotel with a very good reasonable prices. I booked 2 rooms for five days. We really enjoyed staying at the hotel ..the area is modern with everything you need around you from shops to restaurants to coffees.

Was great hotel with fantastic location. Reception staff were friendly. Transportation from to alharam every 24 hrs are available. Hotel was clean and room was spacious. Recommend for family and couples. Available with a great prices.

The hotel looks very luxurious and service was good location is a bit far, but they need to increase shuttle services and it’s better for them to shift their location to Near Ajyad instead of gazza Station is that far from umrah gate

The hotel was basic. The rooms were basic, the bathroom was very tight. The location was good. The house keeping Team were brilliant they gave you what you wanted. The porters were brilliant and very helpful. The people on reception did not understand English properly and when I was communicating with them they did not understand me, that was awkward. The receptionist did not have good English. The sercurity guards were very helpful they would always help me bring the Wheelchair inside the hotel. The lifts are very good size and they came on time, did not need to wait long. Overall I had a good experience with this hotel I would book again

Excellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access.