Hotels near Al Hijaz Mall, Makkah

The reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.

Wow, what an amazing experience! Highly recommended. The hotel was spotless throughout our stay, and the room was exceptionally clean, comfortable, and well maintained. One of the biggest advantages is its excellent location—just a short walk from Masjid al-Haram, making it very convenient for Umrah. We were initially upgraded to a better room upon arrival, which was a great start to our stay. Later, we experienced an issue with the air conditioning during the hot weather. Mr. Hashim handled the situation exceptionally well by upgrading us to an even larger and more spacious room. He also kindly extended our checkout time until 5:00 pm, which made our departure much more comfortable and stress-free. The hotel also generously offered us the choice of either dinner or breakfast. We chose breakfast, and it was excellent, with a great variety and very good quality. At checkout, Mr. Hassan was incredibly helpful and professional, ensuring everything went smoothly. A heartfelt thank you to Mr. Hashim, Mr. Hassan, and the entire hotel team for their outstanding hospitality and exceptional customer service. We had a wonderful stay and would highly recommend this hotel to anyone visiting Makkah.

Near to Kaaba and very satisfied with the room. Even didn’t booked kaaba view, the city view was amazing. The breakfast menu were same everyday but after all the services was so good. Will try to book it again for another journey

Amazing hotel, very clean and tidy, amazing breakfast options and very easy to access supermarkets, shops and takeaways form the hotel without needing to leave the hotel. The main stand out is the proximity to the haram. Overall 10/10.

I had a wonderful stay! The hotel is beautiful, very clean, and feels brand new. The rooms are modern, spacious, and thoughtfully designed with great attention to detail. One of the best things about this hotel is its location, it's just a short walk from Al Haram, which made everything so convenient. The breakfast was excellent with a great variety of fresh and delicious options. Overall, I highly recommend this hotel and would definitely stay here again on my next visit to Makkah!

My stay at this hotel was an excellent experience from start to finish. The check-in process was quick and efficient, and the staff welcomed me with genuine warmth and professionalism. The room was spacious, clean, and well-maintained, with comfortable bedding and all the essential amenities needed for a relaxing stay. Housekeeping did a great job each day, ensuring everything remained spotless. I especially appreciated the thoughtful touches, such as fresh towels, complimentary toiletries, and plenty of storage space, which made the room feel even more comfortable and convenient. The hotel’s location was another major advantage, providing easy access to nearby attractions, restaurants, and transportation. The breakfast offered a wide variety of fresh and delicious options, catering to different tastes. I also appreciated the peaceful atmosphere, which made it easy to unwind after a busy day. In addition, the common areas were tidy and inviting, and the Wi-Fi connection was reliable throughout my stay, which was helpful for both work and leisure. The overall environment felt safe, calm, and well organized. Another feature that impressed me was the excellent maintenance of the hotel’s facilities. The lobby was beautifully decorated, the elevators were clean and efficient, and the fitness center was equipped with modern machines. The dining area was spacious and comfortable, creating a pleasant atmosphere for meals. Every part of the property reflected a high standard of cleanliness and care, making guests feel welcome and valued throughout their stay. The staff members were always friendly, courteous, and willing to assist with any questions or requests. Their attention to detail and commitment to guest satisfaction made the stay even more enjoyable. Whether I needed directions, extra amenities, or simple recommendations for local dining, they responded promptly and with a smile. Their professionalism truly stood out and added to the positive experience. Overall, this hotel exceeded my expectations in terms of cleanliness, comfort, service, and value for money. I would gladly recommend it to anyone looking for a pleasant and hassle-free stay, whether traveling for business or leisure. I look forward to staying here again in the future and would not hesitate to choose this hotel on my next visit.

Love the stay, *************. Very helpful receptionist Reem, she allowed me to check in early. The housekeeping staff, Mizan was kind and attentive. The bellman, i forgot his name, was very professional and i truly appreciate the warm service. 10-12 min walk to gate 79 (during my visit). Don’t forget to bring an umbrella especially during the day.

The hotel location is bit far from Masjidil Haram. The room and view are wonderful. The amenities are also provided as per guess requirement. But, the mattress is medium to hard, not suitable for me.

The hotel was great, clean, and staff is extremely welcoming & helpful… the location of the hotel is a bit far from the masjid al-Haram, however, the hotel has their own buss waiting right outside the hotel lobby operating 24/7 to drop you to Sheb Amer bus station… also the bus waits for you in section A platform C-23

Huge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!