KkarmaenlightI stayed in this hotel for the second time, but this time my experience was not the same as first time.
The hotel is good enough actually for the price. But if you want an advice, then I recommend to go for the better room (not a standard room). Delux or premium is just wonderful for it's price. But this time I went for standard and it's so much worse (now I can understand negative reviews on this hotel: that all comes from a standard room experience). Well, the room is okay, but really, in KL there are so many options to stay that the standard room looks poor and old. It's quite small also. Better type of the rooms are not much expensive but it's big and much much better. So I really suggest to upgrade the room and to have a great experience of stay rather than save a few dollars and to stay in standard room.
The location of the hotel is central and this makes it very much worthy anyway. Petronas towers just 15 minutes walk. River of life is also not far away. It's a good central location, no doubts.
Cleaning of the room is good. Every day someone comes to clean the room, to give some water bottles and to change the towels. They change bedsheets every two days.
There is an AC in the room but it seems to me to be a bit old, so it's not that powerful (even on maximum cool mode). But it works, it was enough for me. It's ok if the weather is not too hot. If it's really hot, I am not sure if this AC is enough. Or it's ok if you don't like when AC is too strong.
The hotel has some problems with insects (though it's not that bad, it felt clean enough, but sometimes you can see). While I stayed there in December and in March, they had something to with it (kinda spray shots as a part of cleaning). If it bothers you, better not to go there. I did feel bad about it. No smell. Just a single shot of spray in the bathroom and that's it. My friend didn't like that it happened at all. But what can they do? The hotel tries its best to keep the building clean. So sometimes there is no other way because insects might come and it's better to prevent it.
I met different managers of the reception and the guy was really good and friendly. And both ladies were not friendly at all. They made me pay the taxes again though it was already included in the price. Then I had to show them the proof that I have already paid it. No apology. On the contrary, she blamed me in her mistake and behaved so much unfriendly that my friend was saddened by it a lot. We got a refund, but really, this was unpleasant. When the guy is there, he smiles and he is happy to held. But not the lady.
Overall, the price of this hotel is cheap and I would recommend it for a location. If you can go for a better room, then it's worthy of staying there. Won't come again in a standard room.
The swimming pool is beautiful and there is almost noone there. It's a plus point. They also have sauna for men and sauna for women. But you have to press the button to make it work in advance (20 minutes before you plan to visit), otherwise it's not hot there (because there are almost no people). You can swim in the pool while it's getting hot there. Sauna and pool are really good there and it's a plus point for this hotel.
Breakfast is average. Actually there are many dishes and it's good enough, but the general impression is just okay okay. Everything is there, I can't say anything bad. But if you are not too fond of having breakfast in hotels and if you prefer to sleep long, then really, you better sleep, it's just an okay breakfast.
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