Hotels near Immigration Office, Kuala Lumpur

Nice hotel with a great location! All the staff were friendly and helpful throughout our stay. The location is very strategic and easily accessible, around a 15-min walk to KLCC and only about 6 mins to Bukit Nanas Monorail Station. We stayed in a family room and it was comfortable. The beds were comfy, and the TV had Netflix and YouTube, which was nice for relaxing after a long day out. We also really appreciated the thoughtful gesture from the hotel for giving my mom a cake for her birthday. It was such a lovely surprise and made our stay a little more special. 🥰 The only downside was the breakfast. The choices were quite limited, so it would be great to see more variety, especially more local Malaysian food options. Overall, we had a pleasant stay and really appreciated the warm hospitality from the team!

My stay at PARKROYAL COLLECTION Kuala Lumpur was fairly average overall, and unfortunately, it did not quite live up to my expectations for a leisure or vacation stay. Check-in was quick and straightforward, which was a plus. The room itself was cozy, although I found that the toilet took up a rather significant portion of the room. The air-conditioning, however, was nice and cold, which I personally appreciated after being out in KL’s heat. Unfortunately, there were several issues during the stay that affected the overall experience. I had specifically requested a high-floor room, but was assigned Level 1 — which is essentially Level 2 when viewed from the international floor numbering perspective. This was disappointing, particularly as the request had been made in advance. I had also informed the hotel via email well before our arrival that we were staying to celebrate my wife’s birthday. Unfortunately, there was no special gesture or even acknowledgement of the occasion throughout our stay. I wasn’t expecting anything extravagant, but even a simple acknowledgement or small gesture would have made the stay feel more thoughtful. There was also an issue with one of the bedside table lights. The touch sensor appeared to be faulty and the light would not switch off when pressed. As a result, I had to sleep facing away from the light, which was quite annoying and something that should have been addressed before the room was assigned to a guest. Another issue was the renovation or maintenance work taking place early in the morning. At around 8:30am, there was considerable noise coming from the room/floor above. I eventually had to call the front desk to ask what was causing the noise. While I understand that maintenance and renovation works may sometimes be necessary, starting noisy works that early in the morning was not ideal, particularly for guests who are on holiday and would like to rest. The biggest advantage of the hotel is definitely its location. It is within walking distance of TRX and Pavilion KL, making it very convenient for shopping, business, or attending events in the area. Overall, I would not highly recommend PARKROYAL COLLECTION Kuala Lumpur if you are specifically looking for a memorable vacation or staycation experience. There were simply too many small issues that added up during the stay. In my opinion, the hotel is more suitable for business trips, attending events, or travellers who prioritise location and convenience over the overall hotel experience. For a leisure trip, I would personally look at other options in KL.

The hotel's location is excellent, and the room even has a small pool. Breakfast was plentiful, and the rooftop infinity pool offers great views for photos with the Petronas Towers. It's surrounded by hotels, and Pavilion Mall is less than a 10-minute walk away. The mall has all sorts of specialty food, including Fatty Crab. I'll definitely be back again!

The breakfast was incredibly rich, with Western, local, and Chinese options. Everything was very fresh and unique, and there were plenty of choices for vegetarians. The room was exceptionally comfortable, though the soundproofing wasn't the best. I could hear cars and motorcycles from the 11th floor even at midnight. The hotel did provide earplugs, which helped a bit.

Had a wonderful stay here! The service was excellent, and they even helped me with an early check-in, which I truly appreciated. A special thanks to ALAM, who was extremely kind, helpful, and made sure everything was taken care of throughout my stay. The room service was also very good and prompt. The view from the 46th floor was absolutely amazing and made the experience even more special I would definitely recommend both this place and ALAM for the amazing hospitality. Looking forward to coming back and staying here again!

I had a really good stay at this apartment. The room was very nice, clean, and well-equipped. It had everything I needed: plates, slippers, a microwave, a kettle for heating water, a hairdryer, a ceiling fan, and air conditioning. The facilities were also good. There’s a pool and a simple gym. However, the pool was under maintenance for 1 out of the 2 days I stayed, so just keep in mind that it might sometimes be unavailable. The only downside was that at night there was a bad smell coming from the toilet in the bathroom. Despite that, I would still highly recommend this place.

The location is great and very convenient, with a mall and convenience store downstairs. However, the bathroom facilities in the room need repair, and the customer service could be improved.

The unit wasn't worth the price. Also, the RM200 deposit had to be paid online and takes 5 working days to be refunded. Why does it take so long to get a refund? There should be an option for guests to pay the deposit in cash and get it refunded upon check-out (since the homestay has a reception counter, it's not self-check-in). This issue of holding onto deposits for so long always happens... why can't they use the same method as hotels? I'll update how many days it takes for the homestay to refund my deposit.

This hotel offers incredible value for money! 🤗 And the staff are super friendly. They sent me photos with directions before I arrived on the same day, which made it so easy to find. I booked a twin room, but they upgraded me to a two-room suite, which made my trip so much more comfortable and spacious. The location is perfect, directly connected to MixC Mall, making it super convenient to get there. You can see the escalator connecting to MixC Mall as soon as you exit on the 8th floor. In the evenings, you can even catch a mini laser show from your window. I realized I left some clothes in the wardrobe after checking out, but they took great care of my lost belongings – I'm so grateful! And to top it all off, they gave me a Qingdao magnet as a farewell gift. Thank you so much! 🙏