Hotels near Abay Opera House, Almaty

I am a solo traveller and it was my first time to travel to Almaty. I have no other words to describe my stay at this hotel aside from being exceptional. My room was big, there was also heated floor which countered the chilly winter days during my stay, daily room cleaning and the foods at the cafe especial bfast buffet were amazing and filling!!!! Special mention to all the staff there that welcomed me warmly most especially Yeldoz and the others who were very kind and friendly. The hotel is only an hour of walking from the famous tourist spots like Ascendant Cathedral, Panfilov, etc. And I recommend you to walk from the hotel to the aforementioned tourist spots beautiful you will be amazed by the views while walking 🫶🫶🫶 Again thankful and so lucky to have stayed at this hotel and met the kindest people here!!!

We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u. The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge. The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather. Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed. We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us. As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it. And may try the paragliding as well. Looks fun too!

We stayed in a junior suite. I liked the hotel; the staff were friendly. The on-site restaurant is excellent, everything is delicious, and the prices are quite reasonable.

We really liked the location, there are a lot of cafes and restaurants directly next to the accomodation. The host is responsive. The apartment itself is a good size and in a new complex. The wifi is good. However, there are some improvements that we would recommend. Cleanliness needs to be improved - there was dirt on the bed sheet, hair in the shower and drawers, dirty kitchen towels, stained mats in the bathroom, dishes were dirty (needing washing before use) and the inside of the fridge was dirty. Whilst the bed was relatively comfortable, the sheets were too small and didn’t stay on the bed or cover two people. When we booked the accomodation, we picked it due to being able to complete washing; however the washing line on the covered sunroom was full of the hosts linen washing. We had to fold this and put it away to be able to use the facilities we paid for. The amenities are also lacking, there wasn’t any clothes washing liquid/powder (just an empty bottle), the shampoo and conditioner were half used tiny bottles from another hotel, no drinking water, no tea/coffee etc. The kitchen lacks certain things to make basic meals (no pasta strainer) and there is nowhere to put hot pots when you take them off the hot plate. We were also given the wrong room number before our arrival, meaning that we were trying to get into the wrong apartment for 30 mins - after a long travel day this was a bit exhausting. Overall, more attention to detail would help improve this accomodation. We hope this helps the hosts improve.

A very convenient and clean hostel. Many Chinese guests stay here. It's very close to the bus station and also to Lake Sairan. It gets lively with many people at night! There's a Malatang (Sichuan hot pot) restaurant right at the entrance. There's also a small market nearby where you can shop and use Alipay. The Naryn restaurant by the entrance is great for gatherings, with good ambiance and food, but the portions are large, so it might be a bit expensive for one person.

I hope that in the future there will be clearer signage reminding guests to use the provided tongs and serving spoons when taking food from the buffet, or that staff can occasionally monitor the buffet area to ensure proper hygiene. Unfortunately, I completely lost my appetite after seeing some guests, specifically Indians, using their bare hands to take food, despite the serving utensils being readily available. I also noticed other guests looking on with visible discomfort. It was an unpleasant and unhygienic experience that detracted from what is otherwise a very nice 4-star hotel. In addition, the dining area was affected by a mix of very strong perfume and noticeable body odor from some guests, which made the breakfast experience even more unpleasant. While I understand the hotel cannot control personal grooming, maintaining a comfortable dining environment is important. I hope this issue can be addressed to help maintain the hygiene standards and dining experience that guests expect.

The hotel is in a good location, room is clean abit smaller than when i stayed in holiday inn express but still able to put 2 luggages in the room. The breakfast spread is very good. Thumbs up. Plenty of food to keep you full. The dining area is abit small but there is still enough tables to serve at least 30 people. I think others who complaint about this probbaly came during summer or peak season. I was in in Oct 2025, it was only half full when i went for breakfast (i stayed for 2 nights). Breakfast is served 7am to 10am. Just be smart about the timing if you feel the hotel is full. Also i took picture of the aircond because someone else also mentioned, the aircond light is bright which is true. And we could not switch it off since it was not the original remote controller. We both use eye mask, hence it was ok.

Facilities: Old facilities Cleanliness: Very good Environment: Excellent natural environment and decor Service: Average, inefficient

This famous hotel is the pride of Kazakhstan. It boasts a superb location in the city center with wonderful views from the windows. Housekeeping is daily. There's a kettle in the room, but tea bags aren't replenished. Water was provided daily, and there was always hot water. My room was on the 13th floor. The room is in dire need of renovation – it's old and dilapidated. The plumbing is chipped, and the walls are cracked. My request for a higher floor was ignored, with staff claiming no other rooms were available, even though they were. However, the views from the window are good, overlooking Kok Tobe mountain and the TV tower. A special shout-out to the hotel's restaurant! It's simply 10 out of 10! I haven't encountered such a variety and deliciousness of dishes in any other 5-star hotel. The restaurant is amazing! Breakfast is served from 6:00 AM to 11:00 AM, which is great! Currently (July 2026), there's renovation happening in the elevator lobby, but it doesn't affect the quality of our stay at all. Kudos to them for that!

Good location, convenient for travel, close to bus stops and the subway. It's a small, rather old hotel, but reasonably convenient for a 2-star rating. However, the hotel name isn't in English, it's in Kazakh, which can be a bit confusing.