Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 29, 2026|Basic Single Room
Earthplorer TonnieThe location is perfect and it only cost around 3600 tenge from airport to AQ by Yandex Go. The room is very tidy but a bit stuffy since there's no air condition inside the room. Shower rooms, toilets and all common area are tidy, except there are some flies in the kitchen and canteen. Breakfast is provided between 8am to 12pm, for a person that has small appetite like me, the portion is huge!! I didn't expect they will provide fruits like watermelon and grapes in some afternoon, needed them so much after a day of hiking. Staffs are also very nice and patient. If you come to Almaty, I highly recommend this youth hostel.
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Price per night from:€24
Posted onJan 7, 2026|Twin Room
Guest UserI am a solo traveller and it was my first time to travel to Almaty. I have no other words to describe my stay at this hotel aside from being exceptional. My room was big, there was also heated floor which countered the chilly winter days during my stay, daily room cleaning and the foods at the cafe especial bfast buffet were amazing and filling!!!! Special mention to all the staff there that welcomed me warmly most especially Yeldoz and the others who were very kind and friendly. The hotel is only an hour of walking from the famous tourist spots like Ascendant Cathedral, Panfilov, etc. And I recommend you to walk from the hotel to the aforementioned tourist spots beautiful you will be amazed by the views while walking 🫶🫶🫶 Again thankful and so lucky to have stayed at this hotel and met the kindest people here!!!
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Price per night from:€54
Posted onOct 22, 2025|Deluxe Room with Mountain View
Elcy LimVery cosy room, Netflix and smart tv, very scenic view of the mountain, short hike nearby, very nice breakfast. Very scenic sunrise and sunset. Cute dog. Comfy and amazing stay! IG WORTHY! Even have sauna in the room! Starry night!
Con: dinner only available at restaurants below, need to take cable car. Cable car timing is quite limited. Must check in earlier. I missed the cable car time so I need to wait for the last session! May get high altitude sickness, please prep some Panadol or altitude sickness pill! Abit far to get there. 1 car ride & 3 cable cars up!
Would recommend to reach early because can do short hikes and even paragliding! (Although i didn’t try because i reached at 6pm)
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Price per night from:€247
Posted onAug 23, 2026|Deluxe King Room
Anonymous User
The hotel is new and clean. Although it is located in a residential area, getting to the city centre is actually quite quick. That said, Yandex Go or your own car is probably the most convenient way to get around.
I also really appreciated the front office service. I arrived very late, at around 2:30am, and the staff waited up for me. They also offered to assist with my luggage both on arrival and again when I departed, which was a very nice touch.
The room itself was comfortable, and I also appreciated having a handheld bidet spray next to the toilet. The bathroom layout was a little awkward — when opening the bathroom door, it would catch the bath mat and push it across the floor every time. I was surprised that there was no chair at all in the room, which is rather inconvenient even just for putting on shoes, sitting briefly, or using the desk.
I stayed for two nights, but unfortunately no housekeeping was provided during my stay. I understand that unexpected staffing issues can happen, but I would have appreciated some proactive communication. At minimum, a quick note explaining the situation, fresh towels and bottled water could have been delivered to the room without having to ask, even if full housekeeping was not possible. Only when I contacted reception was the situation explained.
Breakfast on my departure morning was also rather disappointing, possibly because there was a large group (relative to he size of the hotel) staying at the hotel. Food was slow to be replenished and there were no seats available. As I was in a hurry, I ended up taking just a muffin. There also seemed to be no hot water in the room that morning, although this had not been an issue previously, so it may have been related to unusually high demand at that time.
Overall, the hotel has good potential: it is new, clean, reasonably convenient for reaching the city centre, and the front office staff were helpful and welcoming.
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Price per night from:€68
Posted onJul 31, 2026|Twin Suite
Guest UserI stayed in Almaty for a day, just for a layover and some rest. I checked in late, after 6 AM, but the hotel was kind enough to extend my check-out until 2 PM. This gave me enough time to enjoy a perfect breakfast, freshen up, and catch up on some sleep. A special shout-out to the power outlets in the room; I didn't even need a travel adapter! The location is also fantastic, with all the major attractions within walking distance. Highly recommended!
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Price per night from:€70
Posted onJun 13, 2026|Superior Standard Room
CIS кинг!This is my go-to hotel every time I visit Almaty. I like that it has a balcony, but the breakfast is really disappointing. Also, they only provide one large towel and one small towel, which is inconvenient. I hope they can improve on these points.
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Price per night from:€86
Posted onOct 11, 2025
Guest User
The hotel is in a good location with spacious rooms.
The level of service doesn't match the stated level.
The bathroom is in terrible condition.
The drain in the shower stall is clogged, and it's not fixed during cleaning.
The shower faucet closes under its own weight, requiring a hand to hold it in place.
You can shower in the bathtub, but the drain blocking valve is damaged, and the shutoff mechanism is broken. The valve is simply installed in the trap with blue tape 🤦🏻.
The valve is difficult to remove, but it can be done. The faucet in the bathtub has no pressure, allowing for a good body wash, but washing your hair is extremely difficult.
There's no ironing board or iron in the room; they are provided upon request, with a 20-30 minute wait. The ironing board is far from fresh, and a thin, multi-purpose cover is stretched over a dented metal frame, causing it to dangle in folds. There's no door lock (latch or chain), and the switch on the lock doesn't prevent hotel staff from accessing the room. Waking up to a service representative walking around the room is a real experience. I encountered this after the first night, and I've since put up a ”do not disturb” sign.
If your room isn't cleaned in the morning, for any reason, it won't be cleaned that day without your reminder.
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Price per night from:€210
Posted onJul 3, 2026
Anonymous UserI hope that in the future there will be clearer signage reminding guests to use the provided tongs and serving spoons when taking food from the buffet, or that staff can occasionally monitor the buffet area to ensure proper hygiene.
Unfortunately, I completely lost my appetite after seeing some guests, specifically Indians, using their bare hands to take food, despite the serving utensils being readily available. I also noticed other guests looking on with visible discomfort. It was an unpleasant and unhygienic experience that detracted from what is otherwise a very nice 4-star hotel.
In addition, the dining area was affected by a mix of very strong perfume and noticeable body odor from some guests, which made the breakfast experience even more unpleasant. While I understand the hotel cannot control personal grooming, maintaining a comfortable dining environment is important.
I hope this issue can be addressed to help maintain the hygiene standards and dining experience that guests expect.
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Price per night from:€79
Posted onJul 21, 2026|Basic Shared Dormitory, Mixed Dorm, Non Smoking
Guest UserThis property is not located in the touristy parts of town. Great for solo travelers to live like a local if you do not need to stay put at the property. There a bus stop for easy traveling conveniences if you managed to download the appropriate apps. There were many business travelers during my stay and if you are business minded, maybe you can make some connections in the main co-working space with the industrious Chinese business trippers?
There's a very nice city park with a huge lake right across the main road good for an easy hike especially after sunset. Local families, young couples and pets go there.
The management arranges weekend getaways out of town but I didn't stay long enough to experience.
The management lady (owner?) was friendly, helpful and an interesting person herself. Very well travelled.
All in all, a no frills, no complaints property suitable for the advanced backpackers.
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Price per night from:€10
Posted onApr 1, 2026|Vip Hostel
benx6135
The hotel is an excellent choice because of its price, location and facilities available for guests. The staff is responsive and good. There are a few convenient stores nearby, and a late-night doner place. Overall not a bad place to stay.
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Price per night from:€9