Hotels near Sundar Nagar, New Delhi

"*Poor hospitality - hotel staff lying to guests & downgrading guest’s room type during their stay* This is my second time staying at this hotel, as I find the location and facilities suitable. However, I am extremely disappointed this time due to the poor level of hospitality. I booked my stay from February 11 to 14 initially, and then added one more night on February 10. We arrived at the hotel at 23:45 on February 10. When we checked in, we informed the staff that we had two bookings. At first, the staff asked us to check out and check in again on February 11. This was very strange and inconvenient for us. After some discussion, the staff said we did not need to check out and check in again on February 11. The room type was also upgraded to a suite, and the staff assured us that this upgrade would be valid for the entire stay until February 14. On February 11, around 16:00, we received a call from the hotel informing us of issues on the entire 11th floor and requesting us to move to another room. This was very disturbing, as we had just checked in late the previous evening. Unpacking and repacking our bags exhausted us. The staff assured us that the new room would be of the same type as our current one. However, when we moved and reached the new room, it was a standard room. We are disappointed that the staff has been dishonest. How can a hotel downgrade a guest’s room during their stay? This is absolutely unacceptable. When we called the staff, they claimed that we had to leave the suite because it was full. The reason given earlier (issues on the 11th floor) was a lie. Moreover, we did not receive a room of the same type as our original one. This has been a completely horrible experience for us. When we returned at night, we saw that some guests were going to the 11th floor, which indicates there are no issues there. This clearly shows that the staff's explanation was false. I hope there will be an explanation. Is this discrimination because I am not a local Indian? I also believe that better training for your staff is needed. This kind of hospitality only damages the hotel’s reputation. I am also providing the upgraded and downgraded room type as a proof of this comment."

"My stay at the Ambassador Hotel in New Delhi was a very special and welcoming experience.  The location of the hotel is right next to the “Khan Market” metro station, in a central area but yet quiet and peaceful. The room and facilities are of a high standard, and the breakfast offers a wide variety, including Indian specialties as well as Western options. As it is my first time visiting India, I had many inquiries, the front office team (Wasi, Tashi, Nipaisn, Kishan, Vansh, and the Front Office Manager Lakshay Nirvla) were very patient and helped me navigate in Delhi. Furthermore, after checking out, I had difficulty booking trains for my next destination, but they all helped. Thanks to them, I had all my journey arranged, including taxi drivers and train tickets.   I usually don’t write reviews of my hotel stays, but this wonderful experience and the warm-hearted people I met here truly made the difference. I warmly recommend this hotel for its location, facilities, food, and, most of all, its amazing team."

"It was the most memorable and special trip with trip.com from start to finish and especially after encountering the problems at Heathrow Airport on the 21/3/25. The team at The Oberoi were special,Akshita and The whole team made us feel at home and like family.You have surpassed our expectations of our stay at The Oberoi .Thank you also to Serker,Nikhil and all the team who have added a special touch to make our stay most comfortable,enjoyable and special.We wish you all the very best for the future and may you continue to excel in your exceptional standards of care ,attention,,compassion and person centred care ,always thinking about the guests and their comfort xx 🙏❤️Thank you and see you all very soon x Sanjay and Nisha Nathwani x"

"The hotel boasts a sleek, modern exterior. The front desk staff are incredibly friendly, and guests can enjoy complimentary amenities and refreshments. The breakfast spread is extensive, featuring a wide variety of fresh fruits and authentic Indian specialties. This has become my preferred choice of accommodation whenever I visit Delhi."

"Spacious and quiet room in a busy, noisy city! We enjoyed our relaxing stay. Reasonably well located for Metro and New Delhi sights, with many local points of interest. Helpful staff and good food."

"The room facilities are complete, the hotel block is in general, the front desk and the waiter are warm, the courier is pitted, it may be that New Delhi people have a little love to take advantage of the mentality."

"Excellent Hotel! The rooms and facilities are all clean, modern and well designed. The gym is very spacious with all modern machinery as well as cold water and towels it was a pleasure to use. The hotel rooms are very chic, the bed is extremely comfortable and the daily housekeeping keeps you topped up with chai, water and amenities. The food at the hotel is also very good, the breakfast buffet has plenty of choice for all, as well as a live station. The room service was also delicious. Staff go above and beyond to make your stay as pleasant as possible, everyone was helpful and polite. The location is right of Connaught place but the hotel itself, surrounded by greenery feels quiet and relaxing. Highly recommend."

"This hotel was being refurbished during our stay. It's ok hotel but not quite up to Bloom standards. Clean and comfortable bed + good shower. Our room did not have a fridge or a bin. Shower mat was also missing but it was provided on request. We had a nice balcony but couldn't use it because the hotel is in a very noisy and polluted location. There's huge seating area in the centre of hotel. It has lot of potential and it's probably the best option if you have to stay in this area. Staff courteous and polite. Security guy helped with luggage."

"I stayed for overnight with family at this place to catch early morning train from Nizaməddin station . I found this hotel with very good room neat and clean .Good location. Good staff "

"High floor with great views, convenient transportation in the city center, and taxis are very cheap. The breakfast is abundant, and the staff are friendly and offer good service. There's a gym, swimming pool, and bar on the rooftop. A great choice!"