Hotels near York Dungeon, York

This hotel, a former monastery, has a lot of authentic York character. It's right by the river, and the view from the window gives off a very medieval vibe. It's about a twenty-minute walk from the train station, and Shambles and the Minster are both within easy walking distance. The heating in the hotel was very good and warm, and the traditional English breakfast was quite nice. The only downside was a rather unpleasant check-in experience. The elderly British lady at the front desk was incredibly rigid, and I felt there was a hint of discrimination. We had two breakfasts included, but she insisted that children couldn't eat, even though there were only two of us. It's really hard to understand the mindset of some older British people. However, the breakfast restaurant manager was lovely and kept asking if I wanted to bring anything for my husband, even offering an extra children's meal when I explained it was just the two of us. Thankfully, Trip.com resolved the issue quickly, smoothing over the unpleasantness so it didn't impact our trip. Overall, I think the hotel is good, but that elderly British person at the front desk really needs to adjust her attitude!

I stayed at the DoubleTree by Hilton York for a short visit and, while the location was reasonably convenient, the overall experience fell short of expectations for a Hilton-branded hotel. I was upgraded to a room located across the car park from the main building, accessed via stairs and without central heating. Instead, the room relied on standing portable heaters, which wasn’t ideal — especially given the wet weather and the need to walk outside to reach the room. The room itself felt quite tired and dated, with noticeably creaky floorboards both inside the room and from neighbouring rooms, which made it hard to fully relax. The location is decent enough, but if you’re travelling by public transport there are better areas of York to stay in that offer easier access and a nicer overall setting. I didn’t try the breakfast, as there are plenty of good local options nearby, which I enjoyed instead, so I don’t feel I missed out. One small disappointment was that coffee wasn’t available outside of breakfast hours. Overall, with so many good accommodation options in York, I’m not likely to stay here again.

We had a fantastic stay at this hotel! The front desk staff were incredibly helpful and friendly, making check-in a breeze and offering great recommendations. We loved the convenient on-site laundry facilities, which came in handy during our trip. The location is perfect – just a short walk from the river, with stunning views that made our evenings truly memorable. Highly recommend for anyone looking for comfort and scenic beauty!

The hotel's location is quite convenient, about a ten-minute walk to the Reeperbahn. However, the hotel itself is old and a bit eerie. The room layout was messy, and the bed quality was so bad that my back hurt after just one night. There are definitely management issues here. I had pre-paid for my room through Trip.com, but the hotel double-charged my credit card. Even after I pointed it out, the charge still went through. I had to contact them through Trip.com and then email the hotel directly to get the duplicate charge refunded. Trip.com showed an 11 AM checkout time, and from 11 AM onwards, a loud bell kept ringing in my room, about once a minute. When I asked the front desk about it during checkout, they said it was a daily fire alarm drill. However, when I mentioned this in my email to the hotel requesting a refund, they denied it, claiming their checkout time was 12 PM. To make matters worse, I forgot my down jacket on the bed when I left. About two minutes later, I remembered and went back to retrieve it, only to find someone already cleaning the room. He asked if I was looking for clothes and pointed to the floor. My white down jacket was thrown on the floor with the bedsheets. I felt terrible at that moment. I had just left, and they were already cleaning, which means they saw me go. Why didn't they immediately notify the front desk to send my jacket there? This definitely doesn't feel like the service you'd expect from a chain hotel. There are clear problems with their service, management, and staff training. I'd advise everyone to avoid this place.

I had originally planned to book a Hilton, but one was too far from the city center, and another was tucked away in a narrow alley, so I promptly decided against them. Instead, I booked this highly-rated hotel on ***********. Its location is a convenient 10-minute walk from the train station. The river view room I booked offered a stunning view. The bathroom was brand new and very spacious, and thankfully, it had a shower instead of a bathtub! The drainage was excellent, and the shower had great water pressure! Overall, a highly satisfying choice.

Hotel is situated right opposite Clifton tower and is conveniently located within. The city centre - walking distance to the Shambles and other attractions. The parking situation is problematic - although aware it is first come first served, there is nowhere available to park up and ask except the three spaces in front of the hotel and if taken, you end up circling the road for an absolutely age before a space becomes available. If no parking on site end up parking over the road on public car park which is inconvenient as keep having to work out when to renew. The cleanliness is a slight issue, we thought there was dust on surfaces but more likely to be cloth fibres from the cleaners but still don't expect shedding like this. Room was fine but did think bathroom was on the smaller side for a double deluxe room. Service in general was good - couldn't really fault.

This Hilton hotel is located within York city center, which is a pretty good location. The service was decent, and breakfast was your typical 'Western' style, with a good variety of options. As a Hilton Silver member, they don't offer complimentary bottled water like they do for Gold members, but if you ask at the front desk, they'll kindly give you some cookies. Plus, not having to pay a deposit at check-in was very convenient.

The hotel's location is quite convenient. After exiting York station, you just walk around the city walls, and you'll be there in about ten minutes. The room generally felt quite new and very quiet, making for a comfortable stay. York isn't very big to begin with, so all the main attractions are within walking distance from the hotel. Although the breakfast selection wasn't extensive, it was definitely enough to fill you up. 👍

Sound insulation is really bad... I was a little scared to stay alone because I heard all the sounds of the next room and the doors opening. However, at breakfast, the staff were very friendly. But the sound insulation was not too good and the room key was also a key, so it was a little scary. The location is about 15 minutes walk from Minster, but it was a bit inside, so this part was a bit scary ...

I stayed for two nights and it was a pleasant stay. The amenities were better than expected, as along with having a good supply of coffee, tea, and sugar, we also had a mini fridge. That was a pleasant surprise. Location was decent, and next to a bus stop which is convenient. Lovely 30-40 minutes walk into city centre along the river and an Aldi down the road. Road outside is quite loud but was bearable. In our room, TV was a bit slow and the remote stopped working. Most likely just needs some new batteries. Overall, a good stay.