"Overall, I wouldn't really recommend it. The location is okay, just outside the city walls. However, all the rooms are in the attic, requiring two flights of very narrow stairs, making it impossible to bring up even a slightly larger suitcase. The floors are uneven, and in some areas, it feels like they could easily collapse; even with a carpet, they still creak when you walk on them.
What's even more frustrating is that the attic is already stuffy, and a constant instant noodle smell drifts up from the downstairs restaurant. On the night we checked in, we found one of the air conditioners wasn't working, but the front desk said the maintenance staff had already left for the day and could only provide us with a small electric fan."
"Upon entering the room, I noticed the toilet and cups were dirty, and there was limescale in the kettle. I informed the front desk, and they quickly sent someone to clean it, so their response was prompt. The guy at the front desk spoke excellent English, which was easy to understand. The hotel's location is superb, situated by the River Ouse, within walking distance of the train station, and very convenient for visiting the old city. The breakfast was incredibly rich and delicious, offering great value for money!"
"If you are Chinese, I strongly suggest thinking twice before staying here.
I was first assigned a room in the side building that reeked of mould and had a broken bathroom sink. After complaining, I was moved to an accessible room on the same floor, despite having no accessibility needs — no bathtub, an absurdly tiny sink, and a mirror positioned for wheelchair users. If this was considered an appropriate replacement, perhaps they should have provided a wheelchair too.
What made the room allocation even more questionable was that the floor, with around 11–12 rooms, appeared largely empty. And it certainly wasn’t because of good soundproofing — I could clearly hear guests talking in other rooms.
So why was I first given a mouldy, broken room, and then an entirely unsuitable accessible room when the floor did not even appear full?
Separately, there was a white female receptionist whose behaviour made the experience even worse: dramatic eye-rolling, a condescending attitude, followed by the most artificial “professional” smile imaginable.
I cannot prove the motivation behind the room allocation, but as a Chinese guest, the entire experience left me feeling singled out and discriminated against.
A terrible room can be an accident. Repeatedly questionable treatment is harder to explain away."
"It was a very good experience staying in the Vikings. I would definitely go stay again next time I visit to York. It took us 15 minutes walk to the city centre and there is also some cafe and shops nearby."
"Beautiful hotel only 10 minutes walk from the city centre
Our room was clean and cosy
In the room was hairdryer, iron and ironing board as well as tea/coffee facilities and an electric fan which was definitely needed with temps reaching 29 degrees 🥵
The outdoor area was stunning with lots of seating and little pods to dine in of an evening very pretty all lit up at night
All the staff were friendly and helpful
We will definitely return in the near future."
"This is an amazing boutique hotel, they have a chain of 4 hotels in England, you can book without hesitation. And their shower amenities are simply delightful. I didn't think to buy them there, so I had to search for the brand in London to bring some home. The bar serves excellent cocktails. It's the perfect hotel for spending time in York."
"Sound insulation is really bad... I was a little scared to stay alone because I heard all the sounds of the next room and the doors opening. However, at breakfast, the staff were very friendly. But the sound insulation was not too good and the room key was also a key, so it was a little scary. The location is about 15 minutes walk from Minster, but it was a bit inside, so this part was a bit scary ..."
"Other than the hotel staff harping on us about their breakfast service when we checked-in (my wife and I have had hotel service breakfast many days before), the service was perfect. Nice jacuzzi except for some lint."
"The location by the river is very quiet. All the city's attractions are within walking distance. Although the room is small, it has a small pantry where you can cook simple meals, which is a great plus! The lobby has a 24-hour coffee machine with freshly ground coffee, and croissants are available for breakfast in the morning. Starting the day with a cup of rich coffee and a croissant before heading out for your day's activities is indeed an excellent choice!"
"I am very disappointed with my room assignment.
Before my arrival, I specifically requested rooms near the elevator and connecting rooms (or at least rooms close to each other) because I am traveling with my young children. Unfortunately, none of my requests were accommodated.
Instead, I was assigned two separate rooms on different floors (2nd and 6th floors). To make matters worse, each floor requires a separate key card to access, making it extremely inconvenient and nearly impossible for my family to move between rooms. Additionally, one of the rooms is located at the very end of the hallway, far from the elevator, despite my request for a room nearby.
These arrangements are the exact opposite of what I requested and create significant difficulties when traveling with children. I made these requests in advance because they are important for my family’s safety and convenience, yet they appear to have been completely overlooked."
Very Good
90 reviews
8.8/10
1 night
From TWD 3,699
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9.5/10
Amazing
GGuest UserEnvironment: Probably the best hotel in York, right? Of course, it's not cheap. The executive room I booked was very spacious, and the bed was comfortable.
Facilities: My friend and I both booked executive rooms, but it seems some rooms are older and some are newly renovated. The older rooms had a drying rack, which my newer room didn't seem to have.
Cleanliness: Decent.
Service: Executive rooms come with breakfast, but it's just a typical British buffet breakfast, not much variety. I personally didn't like it; maybe I'm just tired of 'white people food'.
YYu&xingCaught in a weekend + peak season, the room rate was quite expensive. The room itself wasn't very big, but we were able to check in early. With the sofa bed pulled out, there was barely any space left after opening our luggage. The windows were sealed, and the air conditioning worked decently. Breakfast was a typical English breakfast, and it was included by default with our stay. There were no vegetables or fruits, but it was filling enough. The hotel is within walking distance of the train station. Recommended for a short stay.
GGuest UserLocated within a golf course, the hotel boasts a tranquil, peaceful, and comfortable environment with beautiful scenery. However, it's quite far from the city center, about a 30-minute drive from York's Old Town. If you're not traveling by car, it's not the best choice for accommodation. But if you have a car, it's an excellent option as parking is free.
The hotel has two restaurants with good food, but they are very expensive and the portions are small – typical fine dining. If you don't want to spend too much on food, it's best to eat in the city before entering the hotel.
SSuzieQueHotel Indigo in York has a great location near to the city wall. It’s a very easy city to walk and it was nice to pop back to drop of shopping and have a rest during the day. The room was very quiet, the bed was super comfy and the shower had excellent pressure. Breakfast had lots of choice and was yummy. I really enjoyed my stay as the staff were friendly and helpful. Will stay here again when I visit York next!!
YYeziA small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.
GGuest UserWe were very disappointed with the check-in experience. The hotel assigned us rooms in a wing where the air conditioning was not working. It appeared that the staff were already aware of the problem, as my friends and I seemed to be the only guests staying in that entire wing. Unfortunately, this happened during a heatwave, making the rooms unbearably hot and very uncomfortable.
I had to walk back to reception to request a room change. The staff initially offered to bring us a fan and said the hotel was fully booked, but that was not an acceptable solution in such extreme temperatures. After I insisted, my friends and I were finally moved to rooms with working air conditioning.
What made the situation even more confusing was that guests who checked in after us were assigned rooms on other floors with functioning air conditioning. That left us wondering why we had been placed in rooms with a known problem in the first place.
Guests should never be checked into rooms with a major maintenance issue like this, especially during a heatwave. While we appreciated that the hotel eventually moved us, the whole experience left us with serious doubts about how room allocations were handled —- is it because i booked via Trip.com ?
AAnonymous UserIt was a very pleasant stay. The staff are very friendly and helpful. They are also quite accommodating. The location is superb as it is just a 12 mins walk to thr city center.
The pool and sauna made the sray more fun.
The only critique would be the breakfast as breakfast options are limited and the same everyday. There were not enough pastries or hot food options. But it is definitely not bad. It is just a tiny feedback that would make the whole experience a 10/10.
GGuest UserWe’ve stayed at Delta Hotels York multiple times now, and it continues to be a fantastic choice every single visit. This was our 6th stay, and once again, it was a solid 10/10 experience.
The hotel is always spotless—super clean and tidy throughout—which makes a big difference the moment you walk in. The room service is top-notch, and everything feels well thought out and well maintained. We especially appreciated the welcoming amenities in the room, including a great selection of coffee and the Ninja coffee pod machine, which was a lovely touch.
The rooms and bathrooms are impressively spacious, with plenty of room to relax comfortably. It never feels cramped, which really adds to the overall experience. The staff are consistently friendly, polite, and genuinely helpful, making every stay smooth and enjoyable.
Another big plus for us is the leisure facilities—the jacuzzi and pool are a great bonus and perfect for unwinding. On top of that, the on-site parking is safe, convenient, and reasonably priced, which is one of the main reasons we keep choosing this hotel when visiting York.
Overall, a reliable and welcoming place that never disappoints. We’ll definitely be back again.
MMayneNI had a really lovely stay here. The hostel is in a great location, very close to the city centre and easy to reach on foot. The building itself is beautiful, cosy and full of character, with a charming old-fashioned feel.
The cleanliness was 10/10 for me. Considering that it is a hostel with people constantly coming and going, I was genuinely impressed by how clean everything was, especially compared with other hostels I have stayed in.
The staff are very friendly and welcoming, and the common area is comfortable and cosy. There is no kitchen, but breakfast is available in the morning at a reasonable price.
There can be a little noise from the street outside, but overall this is an excellent place to stay. I would especially recommend it to women travelling solo. I felt safe and comfortable during my stay.
One extra tip: don’t spend your whole trip only in the city. If you are visiting between May and September, take one of the longer local bus routes towards the coast. The journey itself is beautiful, with wonderful countryside and coastal views, and it is a great way to see another side of the area.
I would definitely stay here again.
AAnonymous UserA hotel worth staying at. The English breakfast was good. Good value for money. Remember to include breakfast when booking. Breakfast costs 10 pounds per person.
What is the average price of a hotel in York for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in York this weekend is TWD 8,487 per night. For a 4-star hotel, the average cost is TWD 14,278 per night. If you're looking for a luxury experience, 5-star hotels in York this weekend typically cost TWD 16,358 per night.
How much do hotels in York cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in York during weekdays is TWD 6,690 per night. For a 4-star hotel, you can expect to pay around TWD 11,417 per night. If you're seeking a luxury stay, 5-star hotels in York generally cost TWD 15,265 per night on weekdays.
What are the best places to stay in York?
Some of the best places to stay in York are near popular attractions like Shambles and York Minster, offering easy access to key sights and amenities.
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