"The hotel was really lovely. Most of the time we were greeted with friendliness. It was very clean and tidy. We changed our room from a twin to a double and there were no issues with that.
I was disappointed that the spa leisure facilities were closed as it was one of the reasons we booked this hotel.
Some of the decor is a bit dated but there are some lovely period features that enhance the hotels ambiance. A very good location for anyone arriving into Liverpool Lime Street."
"Pleasantly surprised. Felt a little dated walking the corridors to my room. Once inside the room felt great, secure, ac, comfy bed, excellent location and I mean exceptional. It’s not the best hotel out there, but wins hands down for price, location, lovely staff. It’s really good ! I’d stay here again. Loved it !"
"All 100%, bedroom was very hot at 1st, spoke to reception as no open windows in room & reception told me how to do the air con and the room temperature was brilliant, Didnt have any food there, but no issues and will definitely go back, didnt pay any attention to decor as it's not where I live so doesn't bother me."
"We wanted to see Anfield Stadium and enjoy being part of the local community. Hotel Anfield was the best choice we could have made. The rooms were clean and comfortable but the bar area really won us over. As LFC fans, it was a dream. For what we paid and what we got, the experience overall was superb. If you are a Liverpool fan going there for the first time, this is where I recommend you stay."
"Had a lovely stay. I couldn't believe how lovely the hotel was, in an ideal location, and the service was second to none. I'll definitely be staying again."
"Me and my dad enjoyed our stay at hotel tia, all staff was friendly and welcoming which was lovely. The breakfast was good but an option of a full English breakfast would be amazing. The sofa bed was a little uncomfortable but this is to be expected for a sofa bed, the location of the hotel was incredible being so close to the football stadium. We would definately stay here again thank you 😊"
"The guy at reception was very attentive, the application was the one that wasn't very good because it didn't notify me that they had canceled the reservation. Despite that, the guy at reception was very kind and helped me."
"Staff were so lovely. Bed was comfortable and breakfast was of a high quality. Would have preferred free WiFi rather than just 30 mins but other than that it was good."
"It's a fabulous hotel and we've stayed many times but this time, in the cold weather, the hotel bar was so cold you had to wear a duvet coat and the bedroom was also very chilly. It wasn't just us , many guests were affected. I just felt the hotel lacked concern. They could have hired an industrial heater to keep the bar warm (the air curtain over the lobby doors seemed to have failed) but there was a complete lack of action. The poor receptionists were very cold and were using muffs to keep their hands warm. You'd think they'd give out free hot drinks or some kind of reward for the inconvenience but no, arrogance prevailed and the guests had to make the best of it. Not what you expect in a 4 Star hotel. I hope the management listen to these criticisms and apologise to all their guests that were staying .
Come on Titanic, you can do better than this. I'll be back in 3 weeks to check, so fingers crossed."
Read genuine traveler ratings & reviews to find your perfect stay.
9.2/10
Great
GGuest UserI've stayed at this hotel a few times now and you cannot beat its location. Straight out of the train station, turn right, and it's there. 5 mins walk to the shops and restaurants.
Rooms are adequate size, fairly basic but perfectly acceptable for a one night stay.
Bed was very comfy along with the pillows and bedding.
Bar lacks any atmosphere which is a shame. Reception staff are always ready to give you a great welcome.
Would recommend upgrading to get a St.George's view room.
GGuest UserThe hotel was ideally situated where we didn't have to walk far to the venues which were approx 6-10 minutes walk.
The hotel has a large underground car park that kept our car safe and secure, not many hotels have a bar and seating for guests which we thought was convenient, the room was modern, very clean and loved the high pressure shower that is adjustable, breakfast was lovely we prefer a full English with all the trimmings, though there is the continental option and as it was a buffet we ate as much as we pleased.
Lots of things to do and see in Liverpool and a large shopping centre that we discovered on our way back from the Cavern club and eateries on the dock side
All in all a brilliant first stay in this hotel and 2nd time in Liverpool...oh and a shout out to the receptionist who helped me with our parking, very patient.
We are planning our next stay at this hotel for the near future.
AAnonymous UserI stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
GGuest UserNice clean hotel, excellent breakfast, we stayed at the front of hotel which was very noisy got moved next night to another room which was so much better, lighting in room is poor..Staff at breakfast are amazing
PPaulinaPLPerfect location. Walking distance to main locations and city centre. We had a private room with bathroom, so can’t really say how was it in share rooms. We had big windows in our room but not really nice view. However, we didn’t went there to look outsid the window. Very clean place overall, looks like newly refurbished. Very friendly and helpful staff. We enjoyed our stay and would recommend.
GGuest UserIt was a lovely stay throughout. We had a lovely view of the waterfront from our room. The staff were friendly and kind. The rooms and facilities were great, it was nice and clean. it was close to the city centre and station.
GGuest UserThis was one of the worst hotel rooms we have ever stayed in. When we arrived, we were greeted by a pleasant front desk clerk. The lobby has a lot of character in keeping with the Titanic theme and the pictures of the rooms had the same theme. We arrived at our room (fourth floor #46) located on a dark hallway that was being painted. The room was large and also had some plush features like the curtains, furniture, chandelier and wallpaper. Unfortunately, that's where the positives ended. Our room was very hot, with no ventilation and one small fan. The desk clerk offered to bring a second fan when we requested a hair dryer, but the second fan never arrived. The windows could not be opened even a crack ”due to safety reasons”. The room was sweltering and sleeping was extremely uncomfortable. In addition, the carpet was very dirty, there was mold on the wall above the bathtub and the sink, the lights beside the beds needed to be replaced, and the towel rack was missing from the wall. There was a small kitchen which was nice, but it was missing the basics (glassware, silverware, plates) and one of the drawers was missing its front. In short, the room was in bad shape and we are very surprised they would host anyone in that room. In the lobby, there was a young man sitting at the Concierge desk and when we asked him for directions, he said he was security and had no idea. He could not have been less interested and barely looked up from his phone. Apparently, the rooftop bar is nice, but we did not go there. We have stayed in a lot of hotels and are pretty easy going when it comes to our expectations. This hotel has so much potential, but the experience was a huge disappointment and we would not stay there again and cannot recommend anyone stay there.
GGuest UserThe Crowne Plaza Liverpool Airport was clean throughout, very comfortable bedrooms (We had a double bed in one room 003 and 2 doubles in another 049). Staff were very friendly and helpful.
Food: We had food in the restaurant area on the first night. 2 of us opted for the tuna and one for the ribeye steak. The steak was beautiful. The tuna had to go back for extra cooking as they were both still swimming. Apparently there was an ‘agency chef’ in the kitchen. Tuna was very tasty when we got it back.
We would all definitely stay again the next time we visit Liverpool.
JJay-PeeMy Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
What is the average price of a hotel in Liverpool for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Liverpool this weekend is AED 1,192 per night. For a 4-star hotel, the average cost is AED 1,403 per night. If you're looking for a luxury experience, 5-star hotels in Liverpool this weekend typically cost AED 1,825 per night.
How much do hotels in Liverpool cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Liverpool during weekdays is AED 698 per night. For a 4-star hotel, you can expect to pay around AED 826 per night. If you're seeking a luxury stay, 5-star hotels in Liverpool generally cost AED 1,332 per night on weekdays.
Where can I find the best hotel discounts in Liverpool?
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